Back

Waldorf Ford

Waldorf, MD

4.3
168 Reviews

2440 Crain Hwy

Waldorf, MD

20601

Directions

By Type

Showing 168 reviews

March 13, 2024

Two weeks my truck has sat in the FORD Service shop and the mechanics are refusing to work on my vehicle because it is included in a recall. Mechanics only get paid a fraction of their hourly wage to work More

by KieJ301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Mar 26, 2024 -

Waldorf Ford responded

Ms. Jones, we apologize for the delay in servicing your vehicle. We understand the frustration and inconvenience this has caused you. Our team at Waldorf Ford is currently experiencing a high volume of recalled vehicles which has resulted in longer wait times. However, we assure you that our mechanics are working diligently to get your truck back on the road as soon as possible. As for the loaner vehicle, we will reach out to you and provide one for you while your truck is being repaired. Thank you for bringing this issue to our attention and we apologize for any inconvenience this may have caused.

March 03, 2024

This dealership has turned what should have been an easy used car cash purchase into a very disappointing experience. Among other things, they can't produce a title for the vehicle and provide no communicat More

by beetlejuice912
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Pouya, others
Mar 08, 2024 -

Waldorf Ford responded

Thank you for your feedback. We apologize for any inconvenience or disappointment with your recent experience at our dealership. We value your loyalty as a Ford owner and hope to rectify this situation in order to regain your trust in our brand. If you have any further concerns or questions, please do not hesitate to reach out to us directly. Thank you again for bringing this to our attention. Sincerely, the Waldorf Ford team

February 08, 2024

Very good and easy experience Great sales person he deserve five stars plus some it was great working with him Randy More

by Smithkevin085
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy
February 02, 2024

Very poor communication and follow-through. Found an F-150 that I was interested in online at Waldorf Ford. Called and spoke to a salesman named Hector. He assured me that he would take a More

by rgmcatee
Recommend Dealer
No
Employees Worked With
Hector Rodriguez
January 31, 2024

Dontez was really extremely easy to work with and was accommodating to our needs and schedule. I highly recommend him and the dealership if you are in the market for a great sales experience and a new ve More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dontez Naves
January 16, 2024

The staff of Waldorf of La Plata are very friendly. The entire car buying process was relatively fast. It was slowed down by wifi (recent issue beyond their control) issues that prevented me from getti More

by wayneadams33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Johnson
January 11, 2024

Randy was very knowledgeable and very helpful he made purchasing my new truck very pleasant and enjoyable More

by dbassguitar2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy
January 06, 2024

Great friendly dealership. I Found the vehicle that I wanted without any issues and the d Service was great. More

by enadriley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darell
January 04, 2024

Waldorf Ford is the place to buy a car! Very friendly attentive staff that makes you feel good about your purchase. The overall experience with salesman Eric and manager Patrick was excelle More

by johnchristopherfee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Patrick, Jacky
December 08, 2023

What a great experience! When we arrived out car was in the showroom - so exciting. The staff was friendly and explained all we needed to know. Completing the paperwork wa More

by FennellKay
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Fennell, Mike Mason, Jackie Mayfield
2
...