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Waldorf Honda - Service Center

Waldorf, MD

4.6
3,847 Reviews

3,847 Reviews of Waldorf Honda - Service Center

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February 11, 2024

It was a excellent experience. Staff extremely knowledgeable of issues and how to resolve them at a reasonable time and price. More

by SJEFFERY3120
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2024

Tech. Was through and no more engine light to be seen. Yeah! Thank you very much! More

by DANIELMILLER2012
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 11, 2024

It was great The communication was great, I will definitely come back The communication was great, I will definitely come back! Thank you so very much! More

by LISAYVETTE26
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn Stroud
Mar 09, 2024 -

Waldorf Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2024

I have been using this dealership for quite a few years, actually around 12 years, and have been satisfied with their service and commitment. Bernard happens to be one of the best service advisors that I h More

by Allen Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Waldorf Honda responded

Hi Allen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2024

Waited four hours for an oil change! Was only told while I was paying for my vehicle that I needed tires. I have been a customer for over 20 years. I will never come back to this Honda a More

by AEJOHNSON78
Recommend Dealer
No
Feb 12, 2024 -

Waldorf Honda responded

Hello Ms. Johnson my name is John Quillin. I am the Service Director here at Waldorf Honda. Excellent customer service is our # 1 goal. I am sorry your last visit with us was unpleasant. If you would give me a return phone call. I would really like the chance to make your last experience up to you. We performed an oil change and brake fluid exchange service that day. According to our records you were checked in at 10:56am and checked out at 1:17pm. You should have been made aware of tires during that 2 hour and 21 minute wait. I understand your frustration and would love to speak with you if possible. Thank you for your business, We appreciate you and have a blessed day.

February 10, 2024

Very positive and excellent customer service. Very friendly. I was very satisfied with the service that I got. More

by E.TURNER520
Recommend Dealer
Yes
Employees Worked With
Justin or Jason
Mar 09, 2024 -

Waldorf Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Honda. We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2024

Always excellent service. Been coming since 2010. I love how I am treated by Bernard and the entire staff. My excellent service started with my guy Saeed in the showroom. Your More

by GLASCOEL742@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Bernard Dixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Dixson
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2024

Customer service was friendly, very nice and courteous. Service on schedules appointment time. The only issue I noticed was my radio station had been changed from my regular listening station. Also, I wasn More

by GWENWOOTEN00
Recommend Dealer
Yes
Employees Worked With
Robyn Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn Stroud
February 10, 2024

My car had to be towed to the dealership without me. It was worked on the next day at the time given to me. Justin was professional, friendly, and helpful. He took the time to answer all my questions, w More

by S.HAIRSTON3101
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2024

I brought my car in for an oil changed which was done a lot faster then I expect. Chris came out and showed me my filters advising they needed changing and also advised I get a new belt. I later bought whe More

by Mwerth8877
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 09, 2024 -

Waldorf Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

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