Walker Ford

Great car buying experience This was my first time purchasing a vehicle of my own. Ben went out of his way and walked the lot with me, so I could look at every truck in my price This was my first time purchasing a vehicle of my own. Ben went out of his way and walked the lot with me, so I could look at every truck in my price range. He was helpful, and helped my find the truck in my price range with the feautures I wanted. The financing department was extremely helpful, and very caring. I would reccomend this dealership to anyone I know. I am very pleased with their customer service and absolutely love my truck! Thank you to all employees involved. More

owner Dinarte Lutz listened to our need and was helpful. We would gladly recommend him and Walker Ford. Also the cookies were a nice surprise. Thanks. I lov Dinarte Lutz listened to our need and was helpful. We would gladly recommend him and Walker Ford. Also the cookies were a nice surprise. Thanks. I love my new car. More

Loyalty to Tracy I think I have bought 5 vehicles from Tracy. I feel she is the ultimate professional in a profession that is dogged by bait and switch tactics, Tracy I think I have bought 5 vehicles from Tracy. I feel she is the ultimate professional in a profession that is dogged by bait and switch tactics, Tracy uses her knowledge and listens to your needs and requests. A very hard no nonsense worker to get your business and to close the opportunity before you go and check out the competition. She is fair and firm and explains why her way is the best for what she has to work with basing upon your needs and financial situation. She is definitely a team player she introduced me to Ken and Denise and they all played a part in closing the purchase. You know with all the construction I had to drive thru to go back to Walker and remembering Tracy as a fair and responsible sales manager to get what is usually an arm twisting negative experience, turned into an easy choice and within several hours the purchase was made. I have bought over 20 new vehicles and the last 5 of 6 from Tracy and each experience was fast and quick and fair. You have many employees that bring many skills to perform their job, but Tracy is unique and you Mr. Walker are too as you have kept her their for 20 years. Thank Ken and Denise for making my experience painless. Skip Witunski More

2003 ford ranger purchase/nice overall dealership experience went to walker ford for used auto, found a ranger i liked, went to another dealer but wanted to go back because of the good feeling we had at walker. went to walker ford for used auto, found a ranger i liked, went to another dealer but wanted to go back because of the good feeling we had at walker. great salesman with great people skills. they checked the truck out for any issues and fixed them, detailed to like new i test drove the truck on us19 that was it, piece of cake deal + free oil changes,etc,etc,etc. real customer service, they kept it simple no bull. above and beyond. More

Buying experience Dave Manning made the buying experience, which in some cases can be excruciating, a good experience. He was friendly, very helpful, and well prepared Dave Manning made the buying experience, which in some cases can be excruciating, a good experience. He was friendly, very helpful, and well prepared to meet our needs. thank to Dave and Walker Ford. More

You should get what you ask for! I called to schedudle a service, spoke to Brian Kirk said my service engine soon light had been on for about 5 days then went off and oil change requi I called to schedudle a service, spoke to Brian Kirk said my service engine soon light had been on for about 5 days then went off and oil change required light came on and that car was not running right.Also the real panel on hatch door was loose and needed checked. He said no problem we'll hook it up to computer get readouts on everything. cost is $100.00 but will be credited if required work is done. I said great, thats what I want, then I said I have a by-pass hose leaking or thats what I was told, and you can see where it runs out, he said we'll take care of that as well. Scheduled appt for Wed Apr 2. There at 7;30 in order to catch a shuttle ride home, Brian was busy so another gentleman came out to write up info. As he was writing mileage etc and asking me questions I toldl him service eng light was on, neded oil change and had a by-pass leak. He writes down service eng light then when he turned on key it wasn't on so he scratched it out, I said they're going to xx that and don't forget the hose, he says we'll do a 30,60,90 service and they xx everything they'll see which one is leaking. After I got home I remembered my cruise control wasn't working so I called got Brian and ask to have cruise control fixed, no problem. Then 10:30 Brian calls me stating I need front brake pads so I gave go ahead making sure they were the ceramic ones factory issued. Three days later my service engine soon light came on and my gas mileage dropped 2 mpg so when I got home I looked under my car and sure enough it was leaking in same spot. I review my paperwork and have were they checked all hoses good. I let Brian and Vince know of my dissatisfaction and distrust in their abilities. Took vehicle to AutoNation Ford in St. Pete. Dealt with Jennipher Padevano, so helpful, great service. Bottom line my car needs themostate assembly and by-pass hose, plus Walker Ford failed to notice when replacing my brake pads or during their "premium" inspection that I have torn upper control arms and torn outer tie rod ends, how is that possible? I paid alot for nothing....... More

A First Ford First time Ford buyer... native of Detroit, former resident of Dearborn, but never had a Ford in the garage before. Very happy with 2014 Escape. First time Ford buyer... native of Detroit, former resident of Dearborn, but never had a Ford in the garage before. Very happy with 2014 Escape. More

Jay Wright Jay has always been very friendly and efficient - i can trust him to be accurate and honest. He is very motivated to find us the right car - new or u Jay has always been very friendly and efficient - i can trust him to be accurate and honest. He is very motivated to find us the right car - new or used. We have purchased about 7 or 8 cars from him Wish the Ford folks would visit our ski boat show room - even if just to look and spread the word. Thanks to Walker Ford - We love your values Dom and Clide Forte More

Excellent Richard was a terrific help in purchaing our new van. The process was seemless and he followed up on everything that was discussed and met every dead Richard was a terrific help in purchaing our new van. The process was seemless and he followed up on everything that was discussed and met every deadline as necessary. It was a pleasure to work with him. More

Very Happy Thank you again for your great customer service and getting me the car that I asked for.I am very happy with everything. Sincerely, Barb Boger Thank you again for your great customer service and getting me the car that I asked for.I am very happy with everything. Sincerely, Barb Boger More