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Walker Ford - Service Center

Clearwater, FL

4.6
3,618 Reviews

3,618 Reviews of Walker Ford - Service Center

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March 30, 2022

Great customer service and always enjoy taking my car there. They have a nice lounge and smoking area. More

by jadbrian1535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Walker Ford responded

We appreciate your kind feedback! Thanks for choosing Walker Ford!

March 30, 2022

The workmanship looks to be fine but definitely not worth what they charged me! Sorry... More

by jackflak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Walker Ford responded

Hello jackflack, We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

March 30, 2022

Don, my service writer, was able to work my vehicle in for service and all work was performed timely. More

by nrsryoung2627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Walker Ford responded

Thanks for taking the time to leave us this great feedback! We're thrilled to hear Don was able to help you out!

March 30, 2022

Every time I come in I am treated with respect and like I am the only person there. Great service! Thank you More

by JUDEDUNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Walker Ford responded

Our team prides themselves in provided top-notch customer service to every customer that walks through our door! We're glad to hear they hit the mark for your visits!

March 30, 2022

I took my 2020 escape for service. Steve McHenry was very helpful and courteous. I give him a “10 “ . More

by Jessloreto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Walker Ford responded

So great to hear Steve helped you out! Thanks for choosing Walker Ford!

March 29, 2022

Close, convenient. Great customer service. Fast and prompt service , clean service area. And the coffee is good More

by Micklynch1910@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Walker Ford responded

We're thrilled to hear our team and facilities provided you with a 5-star experience!

March 29, 2022

I called after hours with a few questions for the service department about my 2018 F150 I had purchased from another dealership pre owned and they responded the next day. They let me know that the issue I wa More

by thompsonjohnny41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Walker Ford responded

We're so happy to hear our team was able to get you in for the service you needed! We appreciate you and are so thrilled to hear we have earned your loyalty!

March 29, 2022

Don was more than helpful ! The man is a legend. Thank you again bye bye More

by Mjsk8ing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : His name was don im sure
Apr 08, 2022 -

Walker Ford responded

We will pass your kind words over to Don! We're so glad to hear he was able to help you out during your visit!

March 29, 2022

Unbelievably responsive, I have never felt even for a second that they weren’t trying to solve my issue. More

by Cecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Walker Ford responded

We appreciate your kind words about our hardworking team, Cecil! Thank you!

March 29, 2022

Took my truck in for diagnostic $350, came back out with more problems than we they received it!! Told me I had to pay for the tow to get it back to them. Don’t recommend More

by TGRAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Mast
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Walker Ford responded

Hello TGRAY8,. We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

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