3,623 Reviews of Walker Ford - Service Center
I had purchased my car there and with that I had 3 free service I got one. Milage was not due yet for next but time was expiring. When I called. I was told don’t worry about date that they would take service I got one. Milage was not due yet for next but time was expiring. When I called. I was told don’t worry about date that they would take care of it. Long story short. Before next service I ended up with 3 diff service people and and were on same page. I give a A plus for team all being on same page with out a thought. Well done walker management More
We had power steering issue on our 2011 Explorer. The dealer we bought it from just started upselling us when we had just bought from them 3 months earlier. We tried calling other dealership when we chan dealer we bought it from just started upselling us when we had just bought from them 3 months earlier. We tried calling other dealership when we chanced upon Amy and she sure was a Godsend. She took care of our issue under warranty and even gave us a loaner while they worked on our car. Thank you Walker Ford and thank you Amy for being the best Service Advisor we have met. More
Love Walker Ford I will never use Auto Nation and will recommend Walker to any and all family members and friends. Highly recommend this dealership. recommend Walker to any and all family members and friends. Highly recommend this dealership. More
They were very helpful when I was in a tough spot. They helped me quickly and efficiently late in the when I was far from home. helped me quickly and efficiently late in the when I was far from home. More
I was very happy with Amy and the speed of which The mechanic got the job done.Amy was incredibly knowledgeable nice and went out of her way to help me. mechanic got the job done.Amy was incredibly knowledgeable nice and went out of her way to help me. More
Have used Walker Ford for maintenance on our vehicles over several years. Also have purchased several over the years. Hope to continue using your services. over several years. Also have purchased several over the years. Hope to continue using your services. More
Professional and friendly staff! Daniel was very pleasant! I came in to have my car serviced for a oil change. Daniel let me know i could do my 90,000 mile maintenance, which I did. Thank you! pleasant! I came in to have my car serviced for a oil change. Daniel let me know i could do my 90,000 mile maintenance, which I did. Thank you! More
One of yr techs went to move my car without putting ANY plastic on seat, NO paper on floor or NO steering wheel protector! So I asked where plastic was..he went into ofc where Daniel was sitting, and then plastic on seat, NO paper on floor or NO steering wheel protector! So I asked where plastic was..he went into ofc where Daniel was sitting, and then someone else, Tony, came out with proper coverings. Guy who tried moving my car had uniform on from shop. With COVID, why did he try moving my car without taking proper precautions? More
My issues were not resolved, my vehicle is under manufacture warranty but was told I would have to pay. And sunroof and breaks still rattle and squeak. manufacture warranty but was told I would have to pay. And sunroof and breaks still rattle and squeak. More