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This rating includes all service center reviews, with more weight given to recent reviews.
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3,618 Reviews of Walker Ford - Service Center
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September 01, 2020
Great customer service by Mike in Service Department. Prompt on keeping me updated. Did everything I asked without any BS or hassle of up selling me . Prompt on keeping me updated. Did everything I asked without any BS or hassle of up selling me . More
by m.sean
Verified CustomerEmployees Worked With
September 01, 2020
They fixed my car in a few hours. Dean the transmission tech fixed all my concerns. And Dan the service writer explained what was wrong and made sure my car was brought to the service drive so I could avao tech fixed all my concerns. And Dan the service writer explained what was wrong and made sure my car was brought to the service drive so I could avaoid the rain enter my car and leave. More
by Karenrod
Employees Worked With
September 01, 2020
The Service was friendly and efficient. The service worker explained the process very well. The waiting area was clean and not crowded. Everyone were masks worker explained the process very well. The waiting area was clean and not crowded. Everyone were masks More
by adconwe
Employees Worked With
Douglas Wilder
August 31, 2020
Easy to find. The Service consultant, Mike, was nice and funny and very helpful. He was Very clear about what would be done to my car and everything was done as described. No surprises. Will definitely funny and very helpful. He was Very clear about what would be done to my car and everything was done as described. No surprises. Will definitely take my car back to this dealership for more services. More
by Sdavid45
Employees Worked With
August 30, 2020
Great place to get your vehicle serviced. Prompt and courteous service. You guys do a great job. Thanks. Clean and spaced out waiting room to relax. courteous service. You guys do a great job. Thanks. Clean and spaced out waiting room to relax. More
by Bjohnson248
Employees Worked With
Douglas Wilder
August 30, 2020
Dropped service vehicle off for routine maintenance At 8:45 AM( oil change - tire rotation ) didn’t have the service completed until after 5 PM . As a long time and loyal customer of Walker Ford , I am ve 8:45 AM( oil change - tire rotation ) didn’t have the service completed until after 5 PM . As a long time and loyal customer of Walker Ford , I am very disappointed in the service that I have received the last few times we have had service done. Am considering taking my business elsewhere More
by rjewett13
August 30, 2020
Excellent customer service! Walker Ford is the best. I won’t take my mustang anywhere else. Everyone is so friendly there and they do a great job. won’t take my mustang anywhere else. Everyone is so friendly there and they do a great job. More
by Jsh
Employees Worked With
August 29, 2020
Brian Kirk is my service advisor and he always sees that the services I need are performed properly. he also superviises maintenance of my 2009 Grand Marquis. the services I need are performed properly. he also superviises maintenance of my 2009 Grand Marquis. More
by bridgexp
Employees Worked With
August 29, 2020
They got me right in on appointment. Douglas was very attentive & friendly. Repair was done professionally & quickly. I was very pleased with the excellent service. attentive & friendly. Repair was done professionally & quickly. I was very pleased with the excellent service. More
by CHUCK.WARRINGTON
Employees Worked With
Douglas Wilder
August 29, 2020
Walker is the only place I take my car for service. I get treated with respect and I am confident in the work being done. treated with respect and I am confident in the work being done. More
by mepet0
Employees Worked With
