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Walker Ford - Service Center

Clearwater, FL

4.6
3,618 Reviews

3,618 Reviews of Walker Ford - Service Center

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July 16, 2020

2 hours to replace a tire (warranty) i wanted to purchase another, advisor told me to try and find another nail to warrannty another tire. More

by JJWHALEY72
Recommend Dealer
No
Employees Worked With
Ivey Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Wilder
Jul 21, 2020 -

Walker Ford responded

Thank you for leaving us your honest feedback! At Walker Ford we do our best to service each vehicle in a timely manner, so we are disappointed to hear your tire replacement took longer than expected. If you would like to speak more about your experience, or about the getting the second tire please reach out to our service manager Vince Romano at 727-240-1653.

Jul 24, 2020 -

JJWHALEY72 responded

Thank you for your reply. I spoke to two people there about the situation. As i told i believe his name was Ryan, I set another appt with the Ford dealer north of Walker, purchased 3 new tires. I undestand warranty versus customer pay at a dealership, which is what amazed me about being told to drive around and find another nail. Unless the othet dealership really screws up, i doubt i will be back.

July 16, 2020

Absolutely one of the best dealerships I've ever had the pleasure of doing business with both Ryan and Brian were fantastic in Service Department More

by nyhappyonecarella
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Walker Ford responded

Thank you for your 5-star rating and your kind words towards Ryan, Brian, and Walker Ford overall. We look forward to working with you in the future.

July 16, 2020

My service was excellent! Since the arrival to the end. Great waiting area and on time service with efficiency. Thanks for your service! Much appreciated More

by MAURICIO_FERREIRA
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Walker Ford responded

Mauricio, thank you for your 5-star rating! We're ecstatic to hear the services you received were excellent. We hope to work with you again.

July 15, 2020

Steve is always a sweetheart and always gets me in and out quickly. I appreciate how patient he always is and how knowledgeable he is More

by ASIASNIPES
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Walker Ford responded

We're so glad to hear you've enjoyed your experiences working with Steve and our team! We're lucky to have him. Thank you for taking the time to leave us feedback, we appreciate it!

July 15, 2020

We are treated with respect and dignity when we are in need of service. We never have to worry about being over sold or spending on things that are not totally necessary. The job is done correctly and in More

by PROFDUC
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kip in Parts is very helpful and knowledgeable
Jul 17, 2020 -

Walker Ford responded

We're so glad to hear about your five star experience working with our team! Thank you so much for you feedback and your loyalty. We appreciate the time you took to give feedback on our team and our business! Have a great week!

July 14, 2020

My experience at walker ford was a very enjoyable one! They were knowledgeable and quick with there service. I also found out they give veterans a discount which means a lot ! More

by VINCENT.SMITH12@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Mike Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier , Douglas Wilder
Jul 16, 2020 -

Walker Ford responded

Vincent, thank you or your 5-star rating! We're ecstatic to hear you had an enjoyable experience here. We look forward to working with you again.

July 14, 2020

Quick and correct problem solution! Had a problem with wind noise at passenger door. Made appointment, brought vehicle in, problem diagnosed and fixed in a matter of hours. No charge!!!! More

by JIMWHITEHURST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Jul 16, 2020 -

Walker Ford responded

Jim, thank you for the 5-star rating! We're happy to hear that Doug could help fix your problem. We look forward to working with you in the future.

July 14, 2020

Excellent service as always never an issue and they finish the job faster than original estimated. Great job. Keep up the good work and I’ll be back More

by BOUDA2265
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Walker Ford responded

Thank you for your 5-star rating and your loyalty to Walker Ford! We look forward to working with you in the future.

July 14, 2020

Walker Ford’s service department can be described as perfect. I have had my two F-150s repaired and maintained there for the past 15 years. Ryan Holcomb the Manager of the Service Lane and his Service More

by JADAMS0793
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Walker Ford responded

Thank you for your loyalty to Walker Ford and your 5-star rating! We appreciate having the opportunity to work with you and your F-150s over the past 15 years. We look forward to continuing to work with you for many more years.

July 13, 2020

Excellent and prompt service. Staff are very friendly and helpful. I’ve visited numerous Ford Dealers in Florida and Walker Ford by far my favorite. More

by rianileedupreez
Recommend Dealer
Yes
Employees Worked With
Douglas Wilder
Jul 16, 2020 -

Walker Ford responded

Thank you for your 5-star rating! We love to hear that Walker Ford is your favorite Ford Dealership in Florida. We look forward to working with you again.

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