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This rating includes all service center reviews, with more weight given to recent reviews.
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3,636 Reviews of Walker Ford - Service Center
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June 26, 2020
They have always been fair and honest, performing service that I need and not pushing things that I don’t. The waiting area is comfortable and I work while my truck is being serviced. I have had several po that I need and not pushing things that I don’t. The waiting area is comfortable and I work while my truck is being serviced. I have had several positive experiences with Amy at Walker Ford after negative experiences at other Ford dealerships in Tampa Bay. They do what they say they are going to do, which seems unspectacular but is refreshing. More
by AP727
Verified CustomerEmployees Worked With
Amy Andrisani
June 26, 2020
Service was excellent as it has been each time I have been there. Service was completed timely and staff was very polite will return with any of my truck needs been there. Service was completed timely and staff was very polite will return with any of my truck needs More
by CSHUKITIS23
Employees Worked With
Amy Andrisani
June 26, 2020
Big disappointment $500 oil change, tire rotation said I needed new plugs and something cleaned. He said I needed a new battery. Battery was fine what I did need was a new terminal clamp for the battery it needed new plugs and something cleaned. He said I needed a new battery. Battery was fine what I did need was a new terminal clamp for the battery it was carodded if he had looked he would have known. Two days later driver side window not working and 3 days later bad coil took it to a local guy did everything for $179. I emailed Vince your service manager got no response. Been buying Ford's for 40 years from Tom Massano in Shillington/Reading PA. Currently looking for 2 new cars I will be trying Ferman down the road. It's a little further but every time I have been to see you I have a negative feeling afterwards, very expensive, and things just seem to go wrong. More
by admarkfl
Employees Worked With
June 26, 2020
Service manager, please contact me to discuss. Worst experience I've had. We only use your service team for all our needs before, however, this visit with Amy was terrible. I do not want this to ruin experience I've had. We only use your service team for all our needs before, however, this visit with Amy was terrible. I do not want this to ruin our relationship. Being outright overcharged for a job that should have been 3 hrs or less is unacceptable. More
by CSOTO98
Employees Worked With
Amy Andrisani
June 26, 2020
Proactive on solving maintenance issues Clean, friendly atmosphere. Waiting room is well appointed and comfortable. The process for servicing is well thought out and efficient. Willingness o Clean, friendly atmosphere. Waiting room is well appointed and comfortable. The process for servicing is well thought out and efficient. Willingness of employees to be helpful More
by ddemars1
Employees Worked With
Other Employees :
Tommy Wright, Harry Rumberger, Dan Wendling
June 26, 2020
The service to my vehicle was covered under my purchase of extended warranty as it was a failed windshield motor and performed over night . All went well as I paid only the $100 dollar deductible of extended warranty as it was a failed windshield motor and performed over night . All went well as I paid only the $100 dollar deductible More
by rockhu
Employees Worked With
Douglas Wilder
June 26, 2020
Appointment was handled in a timely manner and on schedule as quoted. I was advised of the cost up front and the personnel were very courteous schedule as quoted. I was advised of the cost up front and the personnel were very courteous More
by WES805
June 26, 2020
A service my truck All lights are off now it's a great thing to have a warranty Your guy appreciate I'm taking care of me thing to have a warranty Your guy appreciate I'm taking care of me More
by DARRYLROSE50
Employees Worked With
June 26, 2020
Quick, awesome, professional service! Mike is a superb service advisor! You can rxpect excellent help, attention to detail, keeping you informed rack step of the service process! service advisor! You can rxpect excellent help, attention to detail, keeping you informed rack step of the service process! More
by CKBRODIE62
Employees Worked With
June 25, 2020
Walker does a great job. It becomes easy to recommend them to other people because of how awesome they are. Always enjoy doing business there. Thanks for all you do to always make it great. them to other people because of how awesome they are. Always enjoy doing business there. Thanks for all you do to always make it great. More
by DOUG_MONEY
Employees Worked With
Other Employees :
Harry Rumberger, Danny Eylward
