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Walker Ford - Service Center

Clearwater, FL

4.6
3,693 Reviews

3,693 Reviews of Walker Ford - Service Center

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April 20, 2018

Great service Gary is always very personable. Service is always above board and Ryan is also very helpful and customer oriented. For a dealer I don't mind going in More

by Muncie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Smith
Apr 23, 2018 -

Walker Ford responded

Glad to hear that our team took good care of you and your vehicle during your recent visit! Thanks for choosing Walker Ford and we look forward to working with you again in the future!

April 20, 2018

Oil Change Mike checked me in and quoted a price and finish time. I went out to look at new pickups and the job was finished before I finished looking through th More

by JohnK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier and several salesmen as I looked through their lot.., Mike Olsen
Apr 24, 2018 -

Walker Ford responded

John, we're glad that Mike and the team were all friendly and able to get you in and out so quick. Thank you so much for visiting us, it was a pleasure to work with you. We hope we can help you out again in the future!

April 17, 2018

In-waranty repair 2015 Mustang GT In March I had an emergency battery and cable failure, It was after hours and the battery needed to be replaced and the cable had to be repaired due t More

by mustange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2018 -

Walker Ford responded

Thank you for your review and feedback! We're excited to hear Ryan was able to help you with your battery issue and get you back on the road! He is an asset to the team and knows how to take care of our customers. We do apologize for the time it has taken to respond back about the in-warranty refund. Please contact the dealership's service department to follow up on this matter. Thanks again for your review and we hope to see you again soon!

April 13, 2018

My first service visit to Walker Ford Prompt reception on arrival greatly appreciated, followed up by timely progress updates & complete explanation of service carried out. Thanks. Will lo More

by Track
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Walker Ford responded

You are very welcome! We're thrilled that you had a timely service visit with us. We look forward to seeing you back here again in the future!

April 10, 2018

Quick and efficient I have always found this dealer to be very professional and efficient. Service persons are very friendly and really care about their customers. I a More

by Bridget Brosnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
Apr 11, 2018 -

Walker Ford responded

Thank you, Bridget! Our team works hard to go the extra mile for our guests. It's always great to have you at the dealership and we look forward to your future visits!

April 02, 2018

Quick, efficient, courteous Visiting Florida from Connecticut and needed service on my Escape. Called and got appointment for the same week. Check in was quick and courteous, s More

by Escaper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Apr 04, 2018 -

Walker Ford responded

Thank you for sharing your experience with us! We're glad our team was able to provide you with top-tier service. That is what we always strive for. Have a wonderful day!

March 21, 2018

Paid for but they didn't rotate tires Went in for "the works" service which is a oil change and tire rotation. On my back left wheel there is a scratch from rubbing up against a curb. I More

by Mark Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2018

Had a nail in my front tire and Walker Ford get me in as qui Did a great job. Very friendly and looked after my problem as quick as possible. I was happy with the cost of the repair. Brian did a great job. More

by Cevelle 454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2018 -

Walker Ford responded

We're very glad to know that Brian did a great job during your service appointment with us. Thank you so much for taking your time to review us, come back and see us again when you need it!

March 18, 2018

Great Service! When I bring my vehicles for annual service checks, Walker is always honest and thorough. Only fixing what needs to be fixed and satisfying all of my More

by TonyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Walker Ford responded

Tony, thank you for taking the time to share such great feedback with us! We strive to provide the best service and customer service possible. We are happy that we were able to get your son back on the road safely and quickly. Please let us know if there is anything else we can do. Thank you!

February 09, 2018

Brakes needed to be looked at Ryan and his crew went out of their way as always to look at and fix my brakes. Thank you. I trust them to be honest. More

by DAWN MAREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Walker Ford responded

Thank you for the 5-star review! We appreciate your business!

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