Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great customer service. Was kept up to date on everything they were doing with my car. Steve was professional and provided the best customer device!! Was kept up to date on everything they were doing with my car. Steve was professional and provided the best customer device!! More
Mostly likely will not purchase another car here due to how the service department is. Poor communication. Carr arrives on the tow truck. No one helps to get it out of gear so the tow truck driver just has how the service department is. Poor communication. Carr arrives on the tow truck. No one helps to get it out of gear so the tow truck driver just has to drag it off. Understood I couldn’t get a rental car on a Saturday but then told on Monday they can’t provide a rental car till it’s diagnosed and they can’t do that for seven days. I had that car for a month before it broke down. More
Kept car for 3 days without any work on it or updates. Supplied rush loaner - but the advisor didn’t notify anyone else or arrange it in the system - so became a hassle for other employee. When car was fi Supplied rush loaner - but the advisor didn’t notify anyone else or arrange it in the system - so became a hassle for other employee. When car was finally returned, the main problem couldn’t be fixed. Wasn’t informed before seeing the note on the summary. Paid $1200 and walked out in practically the same situation as we brought it in. Lastly - the tech left a part in that car, that wasn’t fully replaced after work. Standards got so so poor on the service visit. A lot of the chaos and mismanagement had to be a result of the advisor/lead that was assigned. More
Great, friendly fast service. My go to jeep dealership. Our family choice for 20 years. 10 plus stars My go to jeep dealership. Our family choice for 20 years. 10 plus stars More
I had the pleasure of working with Phil. He is very knowledgeable, super nice, and answered every question that I had. Made the experience of purchasing through Walser that much better. I’ll He is very knowledgeable, super nice, and answered every question that I had. Made the experience of purchasing through Walser that much better. I’ll definitely recommend! More
I prefer this dealership. They have been the most accurate with assessing my situations. I appreciate them! They have been the most accurate with assessing my situations. I appreciate them! More
Took forever (over three weeks), and lack of communication, and unresponsiveness. We've been with Walser for 25 years. This was a very disappointing experience. We're soured. communication, and unresponsiveness. We've been with Walser for 25 years. This was a very disappointing experience. We're soured. More



