Walser Hyundai

I’ve had to visit the dealership six times for the same problem throughout the whole year. Going from CVVT valve, cover gasket, transmission flush, serpentine belt, spark plugs, and much more which results problem throughout the whole year. Going from CVVT valve, cover gasket, transmission flush, serpentine belt, spark plugs, and much more which results paying about $4000. I’ve wished from the beginning should have recommended me getting a new engine rather they had told me to get a whole new engine on my last visit. I’ve even contact Hyundai Corporate over year ago and haven’t heard back. I’ll never deal with this company ever again. Good luck to anyone who deals with this company. P.S: I’ll never buy Hyundai Vehicle EVER again! More

Customer service has gone down. Very hard to make an appointment or even check on your vehicle getting service done. Also not done on time. Very hard to make an appointment or even check on your vehicle getting service done. Also not done on time. More

Moses did a great job for us & kept me informed. All in all very happy with the service that we received at Walser Hyundai. All in all very happy with the service that we received at Walser Hyundai. More

Love this dealership from the sales department to the mechanics. They treat us like family. High 5 for every employee there!! Congrats mechanics. They treat us like family. High 5 for every employee there!! Congrats More

Absolute a great and and easy experience Tim was very knowledgeable and great to work with knowledgeable and great to work with More

The Salesperson was Stellar, up to the point that He Said he would have the car Detailed before Delivery. Though Upon Delivery, Found Other Peoples Business Cards under the seats. something like Chocolate Sh he would have the car Detailed before Delivery. Though Upon Delivery, Found Other Peoples Business Cards under the seats. something like Chocolate Shake Drippings on the Drivers Interior Door Panel and Console. Amongst some other things, so, either the Detailing Never Occurred as per the Salesperson, or the Dealership FAILED To Follow through on Promises Made. So do not Know if Dealership Failed, or Salesperson Failed to Follow thru. Also, there was NO Discounting nor Negotiating with Feeble Excuses that was above their Pay Grade and that came from both Salesperson and Sales Manager. Even though they were in competition against 4 other Dealerships and 6 other vehicles. The Only clincher for the Deal was the Vehicle Color and that they Would Deliver to me with No Additional Charges. Another Failure was the Dealership WOULD NOT Follow up to Determine what had been Painted or Touched Up on the vehicle and WHEN? I was Pulling Paint Blocking Tape off the Vehicle in front of the Salesperson, so I know there was some painting going on. And I would Still Like to Know whom previous Owner was and what had transpired with the Vehicle Prior to Purchase. Because of the Paint is New then there are Limitations as to when it can be waxed due to cure time. So A Need to Know Item. Also do Not Need a Hard sell on Rustproofing a vehicle that is 6 years old as that only covers up and traps the existing Rust and actually makes the Issue Worse. Unless they are of course offering to have all the existing under body frame and panels sandblasted and cleaned at their expense. Which was Not in the contract. More

Moses was a great service advisor to work with and the service was extremely fast and a well done. service was extremely fast and a well done. More

Having purchased at least 3 cars from Walser, their sales process, staff, finance team, physical environment and service is always consistent with no surprises. process, staff, finance team, physical environment and service is always consistent with no surprises. More

The person who helped me was very courteous and helpful. He informed me of some suggested services, without being pushy and making me feel obligated to have them done. I love the new building! It was nice t He informed me of some suggested services, without being pushy and making me feel obligated to have them done. I love the new building! It was nice to have popcorn and water available while I waited. I appreciate the comfortable tables and wifi. I brought my laptop because I knew it was going to take a while, and I actually finished the book I am writing while sitting at Walser Hyundai :) I appreciated finding my car freshly washed when it was done being serviced. And this might seem like a strange thing to be grateful for, but I appreciate the supply of period products in the bathroom. While my time for needing those has passed, it's very meaningful for those who do need them, and it's something that's often overlooked. It's just a small detail that makes a person feel like Walser actually cares about their customers and sees them as people and not just as dollar signs. More

Nice new building. Got an oil change completed in about an hour as they sad. Service rep was very curteous. Got an oil change completed in about an hour as they sad. Service rep was very curteous. More