
Walser Hyundai
Brooklyn Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Customer service poor communication. Vehicle two separate visits for repair. Both times the vehicle was there two days, customer service does not answer there phones and they do not retu Vehicle two separate visits for repair. Both times the vehicle was there two days, customer service does not answer there phones and they do not return voice mail calls. Only way I get them to call back is talk to someone outside off customer service desk to get them to call me back. More
Sales and Management staff were patient while we waited for our credit union to get the commercial auto loan approved and funded for our credit union to get the commercial auto loan approved and funded More
Everyone was so nice, got me right in and helped me get new tires. Thank you new tires. Thank you More
Service after purchase is poor. I have several questions on how various features of my new car work and the salesman won't return my calls. A message to the sales manager was left I have several questions on how various features of my new car work and the salesman won't return my calls. A message to the sales manager was left unreturned. It's been over a week! Also, it took 3 weeks to get Bluelink setup. More
Numerous items. Never received video of work done to start. I left a voicemail at 5:20pm, never received a call back. I called next day to corporate who also tried c Never received video of work done to start. I left a voicemail at 5:20pm, never received a call back. I called next day to corporate who also tried calling service to no avail. After back and forth, i eventually called again to find out it was ready to be picked up (at 4pm) next day from when i dropped it off. More issues with service manager, very condescending and zero customer service. Also left the general manager a voicemail today looking to discuss more. Should also mention I’m dealing with a charge (unrelated to this) from Carl, the previous service rep who didn’t check my warranty… done typing for now, but I have more to say More
Troy met us as we drove our car into the garage. Very personable and kind. This was our first experience at the garage with our new Hyundai. We were given a good orientation as to how the service wo Very personable and kind. This was our first experience at the garage with our new Hyundai. We were given a good orientation as to how the service would progress. The car was even ready earlier than predicted. We had lots of questions and Troy kindly answered them all. More
Everyone at the desk were very helpful and the service was done ahead of schedule. was done ahead of schedule. More