Walser Nissan Burnsville

Consistently steller service. I have never had an unpleasant experience with Walser Nissan service in Burnsville, MN. Service staff are consistently courteous, prompt, respectful, and never intimidat unpleasant experience with Walser Nissan service in Burnsville, MN. Service staff are consistently courteous, prompt, respectful, and never intimidating. I always feel comfortable expressing my needs and well attended to within a quick time frame. They are flexible and accommodating to my needs. For example, recently a staff member brought my car around after it was finished as a courtesy since I am 7+ months pregnant, they expressed their concern that I not have to be out in the cold/ice if not necessary. I highly recommend this service department above all others. More

We have been going to Walzer Nissan for almsot 10 years. We have been going to Walzer Nissan for almsot 10 years. We have bought 6 vechiles from them both new and used. The service has been excellent with n We have been going to Walzer Nissan for almsot 10 years. We have bought 6 vechiles from them both new and used. The service has been excellent with no hidden costs or add ons. I would highly recommend them to anyone who wants to deal with a dealership that has intregrity. More

After an accident in June my wife had to buy a new car while I was out of town and John Tower at Walser Nissan helped her on site while patiently answering all my questions over the phone. When I was back while I was out of town and John Tower at Walser Nissan helped her on site while patiently answering all my questions over the phone. When I was back in the US I was impressed with the purchase but noticed that the roof had a few dents that must have been the result of a hail storm some time ago. Of course I gave my wife a hard time buying a less than perfect vehicle. I was convinced the dealer would now no longer take responsibility but when she called John, there was absolutely no problem. He took the car in for repairs, gave us a rental car free of charge and we have been impressed with our Murano ever since. John followed up with us periodically and so last week I decided to replace my old car and buy from him again. It took all in all 5 days from when I called him to driving my new Altima of the lot. I am also impressed by their efficient service, by their friendliness and their business practices. I have no time to haggle for price, so I love that they state their best price first, how else following the purchase would I know that I truly got the best deal. More

I just want to thank John Tower for his personal touch and assistance to what could be considered a nuisance issue while I used the Dealership car wash. Since the MN license plates are no longer embossed and assistance to what could be considered a nuisance issue while I used the Dealership car wash. Since the MN license plates are no longer embossed, the front plate would get slightly bent going through the car wash. After I told John about the problem, he asked me to come un when convenient, so he could take care of me (a 3 consecutive time Nissan customer from Walser Nissan in Burnsville). He took his own personal time to correct the issue, and gave me the personal touch I needed. Thanks John! You are the best, and you display the true meaning of customer service! The customer might not always be right, but the customer is ALWAYS the customer. More

I purchased a Nissan Murano in 2004 and since then I have visited the service department on a regular basis for oil changes, 30,000 mile services and all mechanical issues. Every one of the gentlemen in the visited the service department on a regular basis for oil changes, 30,000 mile services and all mechanical issues. Every one of the gentlemen in the service department have always been efficient, friendly and have taken the time to explain any issues and concerns with my vehicle. Needless to say almost 209,000 miles later when my Murano was ready for a rest this last month there was no question where I would be purchasing my new vehicle from. Because of the great service, the sales department who were so willing to work with me, and of course the quality of the Nissan's I am now the proud owner of another Nissan. More

Had one of those days. Everything was going wrong including my truck stranding me beside the highway. Called Dan. He set me up with a service appointent (same day) and got me in touch with a tow se including my truck stranding me beside the highway. Called Dan. He set me up with a service appointent (same day) and got me in touch with a tow service. Diagnosed and repaired my problem (same day too!). Price was more than fair. Got me into a rental (complimentary) and even helped me when I couldn't refill the gas according to company policy. I had 2 sick kids and just didn't have time! He understood everything in a glance and got my back in my vehicle in minutes. Best service I have ever had on the worst day I ever had! Made it a little better. What more could you ask for? More

Dan was very welcoming and easy to work with. He set the expecations up front as to what was going to be done to my vehicle. He left me feeling confident that the services I went in for were going do be ex expecations up front as to what was going to be done to my vehicle. He left me feeling confident that the services I went in for were going do be executed to a high quality standard. I had zero questions and was relaxed the entire time. I look forward to bring my vehicle back for future needs. More

My visit to Walser Nissan was awesome. Every time I have work done everybody is freindly and explained what I needed. Dan Lacroix was great to work with and he is the reason I go to Walser. Thanks Walser an work done everybody is freindly and explained what I needed. Dan Lacroix was great to work with and he is the reason I go to Walser. Thanks Walser and Dan. And by the way Eric must be good to work for as all service advisors have great attitudes. Keep up the GREAT SERVICE Walser Nissan. Love my Titan!! More

Erik was a joy to work with, and what he told me it would cost it was exactly that and no more. That is such a rare thing to see these days. He is the reason I will go back over and over. They have my bus cost it was exactly that and no more. That is such a rare thing to see these days. He is the reason I will go back over and over. They have my business as long as he is there. I will recommend them to everyone I know! More

We were looking at a possible trade-in on our 2004 Ford We were looking at a possible trade-in on our 2004 Ford Focus and stopped at the Walser Nissan Dealership to look at the Rouge. After meeting my sale We were looking at a possible trade-in on our 2004 Ford Focus and stopped at the Walser Nissan Dealership to look at the Rouge. After meeting my salesperson, Jeremey, we knew we were the right place. He took the time to show us other vehicles and explain the pros/cons to leasing or buying. After taking a test dirve in the Rouge we both felt that this was the correct car to purchase and never felt pressured to make a decision. We are very happy with the Rogue and that is due to the Courteous personel and great Customer Service. We have never had such a pleasant experience buying a car as we just had at Walser Nisson in Burnsville, MN. More