Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,413 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,413 reviews
June 11, 2021
Fast paced, Friendly and Gets the job done he also kept me updated about the status without me having to call first will definitely be back thanks Joseph . me updated about the status without me having to call first will definitely be back thanks Joseph . More
by shannel
June 10, 2021
I just wanted to say that Tony Wasif attended us very well , he was extremely patient and gave us much detail about everything we wanted/needed to know . Everyone was really polite and professional. well , he was extremely patient and gave us much detail about everything we wanted/needed to know . Everyone was really polite and professional. More
by dianagarcia188
Employees Worked With
Andy Towns, Tony Wasif
June 10, 2021
Rene Orellana provided excellent customer service! My Husband and I were very pleased with his attentive nature and no pressure attitude. He went above and beyond to ensure we received the car we had se Husband and I were very pleased with his attentive nature and no pressure attitude. He went above and beyond to ensure we received the car we had selected. He was very knowledgeable of the E Class and provided a thorough overview and basic operating instructions. He later followed up with a phone call to see if we had any further questions, this extended customer service was greatly appreciated! More
by That Lady
Employees Worked With
Rene Orellana
June 09, 2021
Great experience from beginning to end! Kyle did a great job with a “no pressure” attitude. He definitely deserves a raise as far as I’m concerned. 👏😊 job with a “no pressure” attitude. He definitely deserves a raise as far as I’m concerned. 👏😊 More
by tony
Employees Worked With
Veronica Smith, Kyle Routhieaux
June 09, 2021
Top shelf service. The video I received while waiting that walked me through the actual inspection was unexpected and welcome. I liked the transparency of the service that walked me through the actual inspection was unexpected and welcome. I liked the transparency of the service More
by Michael.Miller
Employees Worked With
David Greene, Rene Orellana
June 09, 2021
David Greene is the only reason we visit the dealer just the service department. we appreciate his work ethic, professionalism, honesty, and caring for customers. the service department. we appreciate his work ethic, professionalism, honesty, and caring for customers. More
by Firouzeh.G
Employees Worked With
David Greene
June 09, 2021
By far the best dealer straight to the point and get you the best deal possible Rene has always and will always be our sales rep honest and straight foward this is our 3rd Mercedez from here we started wit the best deal possible Rene has always and will always be our sales rep honest and straight foward this is our 3rd Mercedez from here we started with a used one and within 4 years we drove of with a 2021 G 550!!! More
by Evelin
Employees Worked With
Rene Orellana
June 09, 2021
Service was great Same day appointment service Representative CODY BURT is the best He is honest and Trustworthy and always gives you updates on your car during the the service. Representative CODY BURT is the best He is honest and Trustworthy and always gives you updates on your car during the the service. More
by Kuri699
Employees Worked With
Cody Burt
June 09, 2021
Rene Orellana was OUTSTANDING...!!! Excellent, Excellent, Excellent...!!! 100% needs based. Absolutely ready to serve his customers. My wife and I are so impressed and have only the best to say..!!!! Excellent...!!! 100% needs based. Absolutely ready to serve his customers. My wife and I are so impressed and have only the best to say..!!!! More
by Bill
Employees Worked With
Rene Orellana
June 08, 2021
Brandon Monaco is an excellent service rep. He is responsive, courteous and resourceful. I would rate him as a 10! It was necessary for me to be there 3 times in 3 weeks and he never failed to provi responsive, courteous and resourceful. I would rate him as a 10! It was necessary for me to be there 3 times in 3 weeks and he never failed to provide excellent service. Devota Phillips More
by thereader39
Employees Worked With
Brandon Monaco
