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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,413 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,413 reviews

June 08, 2021

My service advisor, David Greene, is responsive, helpful, and always makes bringing my car in fit service a pleasant experience. I have always received a loaner car when my vehicle was being detailed or requ More

by jroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 09, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We appreciate you confiding in our dealership with your automotive needs, and we are pleased that David could consistently be of remarkable assistance to you! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 07, 2021

Definitely a pleasant experience. I was helped by Christian and Paul, both were very attentative and helpful. All our questions were addressed thoroughly and to the point. Everything straightforwar More

by Peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanisha, Christian Felix, Paul Aborosasa
Jun 09, 2021 -

Walter's Mercedes-Benz of Riverside responded

Peter, Thank you so much for your positive review! We are honored to have been able to assist you with this special purchase, and we are thrilled that Christian and Paul could make your overall buying experience as special as possible! We wish your daughter the warmest congratulations on her new vehicle, and we wish you all the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 06, 2021

Dina Backer was our sales agent and she was the best. She made us feel comfortable and was very kind to us. She made sure we were happy with our purchase. I recommend her to everyone.Go to Dina at Walters Me More

by Khaleda4716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Jun 07, 2021 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed that Dina could put you at ease and ensure that your visit was an all-around success! It is a pleasure to hear of your satisfaction, and we can't wait for you to enjoy your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 06, 2021

My experience was great!Cody Burt was great .. his customer service skills was amazing,he explained everything and was so professional Will visit again all the way from Vegas !!! More

by Princesslamia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 07, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to do business with you, and we are pleased that Cody could be of remarkable assistance to you throughout your visit! We wish you the safest of travels. Please do not hesitate to let us know how Cody and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 06, 2021

Made a new purchase with the assistance of Christian Felix. We communicated thru email and it was smooth and prompt. I was offered a good deal where no nearby dealer can beat it. Happy about the purchas More

by Kammie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Jun 07, 2021 -

Walter's Mercedes-Benz of Riverside responded

Kammie, Congratulations on your new vehicle! We are overjoyed that Christian could be of assistance to you and seamlessly get you into a vehicle that you love! It is a pleasure to hear of your satisfaction, and we can't wait for you to enjoy your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 06, 2021

Purchased a car with Christian Felix. It was in n out no xxxxxxxxx. Wish it can be like this for past dealers. Friendly and very personable person. Will buy from again. More

by Ap28k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Jun 07, 2021 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so glad that Christian could be of assistance to you and make your overall experience both smooth and successful! We couldn't be more honored by your very kind words, and we look forward to the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 04, 2021

Alex Ramirez was simply the best. Thank you for being so helpful and fast! Was a pleasure working with you on service on my car. More

by 1cruizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could be of assistance to you and get your needs efficiently resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 03, 2021

Had my vehicle serviced and received excellent professional service from Brandon Monaco. Had my vehicle serviced, washed and ready to go before the promised time! Educated me on my tire pressure s More

by Sassy senior!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review and recommendation! We are overjoyed that Brandon could be of assistance to you and get your needs efficiently resolved! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 03, 2021

Such a great experience all around with Walter’s Mercedes Benz of Riverside ! I recently came in to get my A class 220 looked at and Alex Ramirez was such an amazing help! All my questions were answered and More

by parislove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Backer
Jun 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review! We are so glad that Alex could put you at ease and get your concerns thoroughly resolved! We are delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 03, 2021

I would like to thank Christian Felix for assisting my family in purchasing our new cars. His expertise and knowledge is invaluable. He made the car buying experience seamless. I will definitely buy my ne More

by blaine.amidei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Andy Towns, Bryan Fitzpatrick
Jun 07, 2021 -

Walter's Mercedes-Benz of Riverside responded

Congratulations to your family on your new vehicle! We are overjoyed that Christian could be of assistance to you and make your overall buying experience as seamless as possible! We wish you the safest of travels in your new ride, and we will be awaiting the opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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