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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,478 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,478 reviews

June 28, 2021

John was very nice person I dealt with to buy a glc 300 John was very nice person I dealt with to buy glc300 from Walters Mercedes Benz at riverside CA, I was treated greatly by all the people I met a More

by Daniel.cellbd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
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Jun 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Daniel, Thank you so much for this wonderful review! Offering hassle-free and remarkable experiences is always our goal, and we are thrilled to hear that John and the rest of the team provided you with nothing less, and made your visit an all-around successful. John will be honored to hear that you greatly valued his assistance with your special purchase. We wish you the warmest congratulations on your new Mercedes-Benz GLC300- on behalf of John and the entire team! We hope for an opportunity to work with you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 28, 2021

John Shelley was the most helpful, polite, professional I have ever encountered in the automotive industry. I appreciated everything about our encounter! More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
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June 28, 2021

We had a great experience at Walter's Mercedes-Benz. Brandon Monaco was very professional and kept me updated on my vehicle's status. I would fully recommend Walter's Mercedes-Benz. More

by Sfleischmann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Andy Towns, Rami Jaouhari
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Jun 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this positive review! Your safety and satisfaction are so important to us, and we are thrilled to hear that Brandon got your automotive needs efficiently taken care of. We are honored to have earned your recommendation and we hope to continue to serve you for many years to come. We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manage

June 27, 2021

Christian is very professional and knows his business! I appreciate him and will refer him to family and friends. More

by chantelmrtn21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
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Jun 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Christian this 5-star review! We are thrilled to hear that he provided you with nothing less than the top-notch assistance that you deserve, and that he satisfied you and your automotive needs! He will be honored to hear that you greatly valued his assistance and of your recommendation. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if Christian and the rest of the team may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 27, 2021

Christian was an amazing sales man, his negotiation skills are great. All around phenomenal guy! More

by alex tello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
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Jun 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Alex, Thank you for taking the time to share this positive review! Your safety and satisfaction are of the utmost importance to us, and we are so glad that Christian provided you with 5-star assistance and made your visit an all around success! He will be delighted to hear of your very kind words and how much you valued his assistance. Congratulations on your new vehicle- on behalf of Christian and the entire team! We hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 26, 2021

Excellent professional service! They were kind and courteous. Went over everything thoroughly. Rene Orellana and his crew were outstanding. We always come back to them!!! More

by a71angelmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Rene Orellana
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Jun 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this 5-star review! We appreciate the opportunity to do business with you, and we are honored to have your confidence and loyalty. We are thrilled to hear that our team continues to provide you with a top-notch experience, and we will certainly provide you with nothing less in the years to come. Rene with be delighted to hear that you greatly value his assistance. We wish you the safest of travels- on behalf of Rene and the entire team! Please do not hesitate to let us know if we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 25, 2021

No better place to bring my car! Every time I come into this dealership everything is great. More

by Perezzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are thrilled that the quality of our services continuously meets your satisfaction, and we will certain provide you with nothing less than the A+ service that you deserve in the future. It is our pleasure to serve you in any way possible, and we hope to continue to serve you and your automotive needs for many years to come. We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 24, 2021

Dealership was friendly, informative, clean and everyone was knew what what they were doing More

by joelhornstock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Andy Towns
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Jun 25, 2021 -

Walter's Mercedes-Benz of Riverside responded

Joel, We are delighted hear your visit was an all-around success, and we appreciate you taking the time to share this positive review! We are honored to have had the opportunity to do business with you, and we will certainly continue to offer you with nothing less than the remarkable service that you deserve. Please drive safely, and do not hesitate to let us know if we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 24, 2021

Terrible service they don’t do what they charged you for! More

by ams3777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Burt
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Jul 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Could you please give me a call so I can find out what happened here? I can’t tell who you are from your screen name. Let’s get this all straightened out for you. Tyler Usary Service Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

June 24, 2021

I just want to say thank you David for all your help and patience you gave me with absolutely NO pressure. the knowledge you provided helping me to understand everything I needed to know about every car i w More

by G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pompa
Report | Print
Jun 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are delighted to hear that David could be of assistance to you, and we appreciate you taking the time to leave him this 5-star review! He will be honored to hear of your very kind words and how much you appreciate his assistance. It is always our goal to provide a smooth, hassle-free experience, and we will certainly continue to offer you nothing less in the future. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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