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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,422 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,422 reviews

October 17, 2020

Great service. Service advisor kept me well informed and updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you More

by Lalo909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 14, 2020

Excellent experience and very knowledgeable and patient. I took along time to decide and he was very professional and knowledgeable and that helped me a great deal making such a important decision for a lo More

by NUBIAN
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
Oct 14, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this excellent review! We are so glad that we had the opportunity to do business with you and ultimately get you into your perfect car! We congratulate you on your purchase- on behalf of the entire team, and we hope that you continue to confide in our dealership for the same top-notch service and deals in the future! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 10, 2020

Dina helped us very well. She showed us the car we were interested in and gave us the whole run down before we test drove. Got us settled with a nice purchase! :) More

by alexochoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Oct 12, 2020 -

Walter's Mercedes-Benz of Riverside responded

Alex, Congratulations on your new vehicle! We appreciate your business and are pleased that Dina could provide you with the perfect vehicle, deal, and overall experience! We are so excited for you to enjoy your new ride, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 10, 2020

One of the most helpful employees that they have him and eddy were both very kind and compassionate. Blake was direct and got right to the point with everything More

by alexalonsojr32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lewis
Oct 12, 2020 -

Walter's Mercedes-Benz of Riverside responded

Alex, Thank you for leaving Eddy and Blake this very kind review! We are overjoyed that they could be of assistance to you and make your experience as seamless as possible. We wish you the safest of travels in your new ride, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 09, 2020

Always professional and in and out in the estimated time. Explains what the needs are and what the cost is. Doesn’t pressure if the service isn’t wanted. More

by Joel A
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 09, 2020 -

Walter's Mercedes-Benz of Riverside responded

Joel, Thank you so much for your positive review! Providing thorough and pressure-free service is so important to us, and we are pleased that we could consistently provide you with the seamless experiences that you so much deserve. Unbeatable service and deals is always our goal, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 09, 2020

My experience with Brandon was excellent, I asked for him because he was very helpful during my first visit.The reason for the low rating there is sizable paint scratch on the roof More

by staceyadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Monaco
October 09, 2020

A big thank you to David Greene for always accommodating my schedule needs. He has made getting my car serviced at Walter’s hassle free. Much appreciated! More

by Csandujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 09, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! Your safety is our utmost priority, and we are pleased that he could make your recent visit as seamless as possible! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 09, 2020

A always HelpfulU understands that I am extremely A always Helpful U understands that I am extremely frugal S service minded T trustworthy I interesting stories while waiting N nice person overal More

by WRH EClass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 12, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this incredibly thoughtful review! He will be so honored by your very kind words and to know how confident you are in his efforts! It is our pleasure to serve you, and we are certain that Austin will continue providing you and your vehicle with his best care in the years to come! Thank you for continuing to choose Walter's Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 09, 2020

Tony Wasif was so helpful at Walter’s Mercedes in Riverside. Tony was very patient, kind and informative and most of all helpful. I appreciate all of the work he did for me!! Brian Fitzpatrick is a More

by Phelmick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick, Tony Wasif
Oct 12, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so appreciative of the opportunity to do business with you, and we are pleased that we could make your visit an overall success. We wish you the safest of travels in your new ride and hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 09, 2020

We have used Walter’s as the place to get our Mercedes-Benz for years. Tony was very knowledgeable and never pushy. Brian was great and got us a deal we couldn’t pass up. Overall, Tony and Brian More

by 2018 Fiesta
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick, Tony Wasif
Oct 12, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are honored to have your confidence and loyalty, and we are pleased that we could make your recent visit an all-around success! Your satisfaction is of the utmost importance to us, and we congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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