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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,420 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,420 reviews
September 22, 2020
David Greene really met and exceeded our expectations. He met us almost immediately at our appointment time. He was professional, courteous,friendly and helpful. He really managed our repair so well and made met us almost immediately at our appointment time. He was professional, courteous,friendly and helpful. He really managed our repair so well and made my wife and I feel special. Thanks David! More
by finley.crowe
Employees Worked With
David Greene
September 22, 2020
David Greene always exceeds my expectation by going above and beyond the call of duty. I drive over 40 miles to get my care serviced at Walter's because of the professional, courteous and prompt attention pr and beyond the call of duty. I drive over 40 miles to get my care serviced at Walter's because of the professional, courteous and prompt attention provided by David Greene. More
by Great Service
September 22, 2020
Joesph Loera helped me at the dealership, everything was great! Waiting room was clean and there was cold water & coffee too! Very happy with the service! great! Waiting room was clean and there was cold water & coffee too! Very happy with the service! More
by tom
Employees Worked With
September 21, 2020
It's one thing to get great service when you spend a lot of money, but not when you come in for just a diagnostic check on a 2007 C230. I did not do the repair on my open sunroof but they still gave me the of money, but not when you come in for just a diagnostic check on a 2007 C230. I did not do the repair on my open sunroof but they still gave me the red carpet treatment. My Service Advisor, Alex Ramirez, set me up with a ride home and a ride back when my car was ready. He returned the car washed and his team went out of their way to secure my sunroof. It's nice to see Walter's MB doesn't just have a few excellent people because this is at least my 15th similar experience their. More
by xoemtech
Employees Worked With
Other Employees :
The young woman that greeted me and let my Advisor know I was waiting. And also the Lyft driver they ordered for me was great., Rene Orellana
September 21, 2020
Ted Schwartz was a great sales rep. Very straightforward and upfront through the whole process. He came through on his promises and was very helpful. and upfront through the whole process. He came through on his promises and was very helpful. More
by TJB
Employees Worked With
Ted Schwartz
September 21, 2020
Alfonso Hernandez at Walter’s Mercedes-Benz of Riverside was the most helpful any sales person could have been, especially since the Model S450V has so many amazing features to learn about. was the most helpful any sales person could have been, especially since the Model S450V has so many amazing features to learn about. More
by Mercedes first timer
Employees Worked With
September 21, 2020
Most unethical, unprofessional and predatory dealership I’ve ever dealt with. Their service department will rip you off. Buyer beware don’t trust these guys I’ve ever dealt with. Their service department will rip you off. Buyer beware don’t trust these guys More
by Jamesbryantslc
Employees Worked With
Other Employees :
Willamina Powers, Ray Burke
September 20, 2020
I want to thank Raul and Bryan for helping me get into I want to thank Raul and Bryan for helping me get into my first Mercedes benz they where very helpful and I am very happy and satisfied with there se I want to thank Raul and Bryan for helping me get into my first Mercedes benz they where very helpful and I am very happy and satisfied with there service thank you guys once again More
by Jmoreno9511
September 19, 2020
Today, I’ve purchased my first dream car with the help of my sale consultant, Raul. He’s is one of a best consultant I’ve ever met. He’s nice, friendly, and a funny talker. I would recommend to see him when my sale consultant, Raul. He’s is one of a best consultant I’ve ever met. He’s nice, friendly, and a funny talker. I would recommend to see him when you’re come to the dealer so you can have a good service while shopping for your Mercedes ;) More
by My Luu
Employees Worked With
