
Walter's Mercedes-Benz of Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The definition of great service Recently completed a very complex double purchase at Walters with 3 Trade-in. Andrew was by far the most professional and hardworking rep I've ever wo Recently completed a very complex double purchase at Walters with 3 Trade-in. Andrew was by far the most professional and hardworking rep I've ever worked with. He was patient and incredibly knowledgeable. Every question or concern was followed up comprehensively and honestly. This was not a typical dealer experience. Thank you Andrew. More
Last minute schedule for sevice Drove in for a car wash. The lady who greeted me asked what they could help me with. I said a car wash and an A service if they could fit it in. Two m Drove in for a car wash. The lady who greeted me asked what they could help me with. I said a car wash and an A service if they could fit it in. Two minutes later Brandon Monaco was writing it up. They gave me a loner and he called later that day to advise me that the differential had a leak and he checked the device history, found repairs done a year ago and could I drive the loaner another day? Gee , drive a new 300 with less than 7 thousand on the odometer for ANOTHER day while they completed a WARRANTY repair on my 230 with 111 thousand on it? Ya gotta do what you gotta do! Walters; good dealership, great people!! Well worth a 20 pack of Coke now and then. More
Outstanding car buying experience with John Shelley After 50 years of dealing with car dealerships in different states of the country (New York, New Jersey, Michigan, Maryland), I wasn't looking forward After 50 years of dealing with car dealerships in different states of the country (New York, New Jersey, Michigan, Maryland), I wasn't looking forward to getting a new car last Saturday. But then I met John Shelley. This young man is an outstanding professional: courteous, well-informed, and efficient. John knows the product well, and he is able to evaluate the customer quickly in order to cater to his/her needs. I thoroughly enjoyed the three and one half hours my son and I spent at Walter's dealership. This was truly great professional service. More
Perfect! I was there at the scheduled time and all went according to plan, I waited for the car, the update was done, the car was washed and everything was wit I was there at the scheduled time and all went according to plan, I waited for the car, the update was done, the car was washed and everything was within the time stated. I was not able to tell any difference in performance from the update, but did not expect to. All done very professionally - thanks. More
Adam Garcia is always helpful This is my 2nd visit to the Service Department for routine maintenance. Adam Garcia has helped me both times. They have been quick and efficient and This is my 2nd visit to the Service Department for routine maintenance. Adam Garcia has helped me both times. They have been quick and efficient and always willing to help. More
Car purchased. Both were good representatives! They paid attention and were always on the ball. I will recommend them and Walters to others. I liked in partic Both were good representatives! They paid attention and were always on the ball. I will recommend them and Walters to others. I liked in particular Alfonzo; he is an excellent sales person. More
Excellent car buying experience with Rene Orellana I was so reluctant to ever buy another car from Walters but Rene was so honest, friendly and kind, he turned me back around and I got a beautiful new I was so reluctant to ever buy another car from Walters but Rene was so honest, friendly and kind, he turned me back around and I got a beautiful new 2019 A220. He worked with me so much to get my best deal. It was so full of newest technology and features that Rene took his time showing everything the car had to offer. He even linked my phone to my new car for me. Rene is very informative,smart and knows his stuff. More
Best customer/ advisor service I was shopping around for a dealership to perform a B service on my vehicle and I happen to call Walter's Mercedes after trying a few other ones. Best I was shopping around for a dealership to perform a B service on my vehicle and I happen to call Walter's Mercedes after trying a few other ones. Best decision I ever made. My service advisor Mr. Alex Ramirez was just superb! The courtesy, the explanation of the services, getting us a loaner and providing information on the status of the service being performed was just awesome. Professionalism and interaction with the customer by Mr. Ramirez throughout the entire process was a really great experience. More
Best service I ever have Andrew offered me the good service , and he explained to me all the details for this new car leasing. I am very happy with this.deal with him, and tha Andrew offered me the good service , and he explained to me all the details for this new car leasing. I am very happy with this.deal with him, and thanks.for his.support and service. More
Wonderful experience with John Shelley Very courteous and incredible service from John Shelley. He made it a very enjoyable experience for me to get my new car. It’s a dream come true. Than Very courteous and incredible service from John Shelley. He made it a very enjoyable experience for me to get my new car. It’s a dream come true. Thank you for getting me a great deal More