Walter's Mercedes-Benz of Riverside

Rashad! Rashad Whitlow made the experience easy and worthwhile! Show us several cars that fit our situation. He was smiling and knowledgeable in all areas. Rashad Whitlow made the experience easy and worthwhile! Show us several cars that fit our situation. He was smiling and knowledgeable in all areas. The showroom was clean. More

Exceptional customer service David has assisted me on a few occasions with my S550 and has always provided me with impeccable customer service in articulating the diagnosis and re David has assisted me on a few occasions with my S550 and has always provided me with impeccable customer service in articulating the diagnosis and resolutions. Additionally, the car is always read in the designated time. Appreciate your efforts. More

Excellent experience! We visited several dealerships while looking at vihicles. We chose to purchase from Walters due to them listening to our needs and working with us to We visited several dealerships while looking at vihicles. We chose to purchase from Walters due to them listening to our needs and working with us to find what the vehicle that was perfect for us. I would recommend anyone work with Eddy Elsayed, great service. More

Mercedes e class 2018 Gene Russell was great, very helpful and we are extremely satisfied with our new car. Gene was extremely friendly and approachable. He was the reason Gene Russell was great, very helpful and we are extremely satisfied with our new car. Gene was extremely friendly and approachable. He was the reason we went with Walters. More

Great service Alex Ramirez was really helpful and answered all my questions. I was treated very well which made me feel very comfortable. Excellent service and frie Alex Ramirez was really helpful and answered all my questions. I was treated very well which made me feel very comfortable. Excellent service and friendly staff, definitely coming back. More

Efficient, polite and on point!! David Greene is an outstanding worker at Mercedes Service department. He is always on the ball.. gets things handled, fixed and is constantly up datin David Greene is an outstanding worker at Mercedes Service department. He is always on the ball.. gets things handled, fixed and is constantly up dating us about the status of our vehicle. He is very friendly and respectful! More

Very satisfied Great customer service. Was met by a worker name Alex R. Went in for a check engine light . He advised on what the problem might be. Was sent in to Great customer service. Was met by a worker name Alex R. Went in for a check engine light . He advised on what the problem might be. Was sent in to get it fix. The problem was handled efficiently. It took roughly 2-3 days to get it back. I was very satisfied with the car service and also with the worker Alex R. I would definitely recommend this dealer. More

Great deal I ordered a new,2108 S 560 sedan through the Costco buying program who directed me to Walter's. I had to wait for the car to be built and shipped but I ordered a new,2108 S 560 sedan through the Costco buying program who directed me to Walter's. I had to wait for the car to be built and shipped but because Gene Russell guided me though the whole ordering process so expertly, it was more than worth the wait - everything I wanted and nothing that I didn't want - and the color came out fantastically More

Pleasant and professional David always does a bit more than I expect, even on a routine service. I've been working with dealers' service departments for fifty seven years, and David always does a bit more than I expect, even on a routine service. I've been working with dealers' service departments for fifty seven years, and this is the best experience I have had. More

I value and greatly appreciate the assistance from Brandon. I needed assistance with my SUV and I didn't have an appointment. Brandon took me in immediately and I am thankful to him for that. Everyone that I en I needed assistance with my SUV and I didn't have an appointment. Brandon took me in immediately and I am thankful to him for that. Everyone that I encountered in the service department was polite and offered there assistance. While my car was being serviced, Brandon kept me informed constantly of what was going on. I have known and worked with Brandon for close to two years. During this time he has demonstrated nothing but professionalism and intelligence regarding his job. More