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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

July 31, 2017

Alex Ramirez Alex is friendly and very professional. He has always exceeded our expectations. He's always there to answer any questions or concerns we may have reg More

by siehtamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to post this review. We are glad to hear that Alex Ramirez and our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit. Don't forget to check us out on Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

July 31, 2017

Awesome Experience I had an absolutely superb experience at Walters Mercedes Benz! Your salesman Rashad Whitlow was very helpful, very kind and a true gentleman. I will More

by Cargirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Aug 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your time and feedback. We are pleased to hear that Rashad Whitlow was kind and helpful! We look forward to serving your automotive needs in the future. Don't forget to check us out on Facebook and Twitter to keep up with savings an updates. Regards, Ray Burke - General Manager

July 29, 2017

Awesome Service !!! To whom it may concern: I'm highly satisfied with the service that Mr.Mark Interlicchia and his service team did for me , these guys really know and More

by Javi da beast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Javi! We're pleased to hear that Mark was so helpful and accommodating, and made sure that you had such an excellent service experience. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 29, 2017

Initial Service I was due for my first 10 thousand mile service and I'm really impressed with the quality of service provided. Brandon Monaco did a amazing job answer More

by sosboys007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, sosboys007! It's wonderful to hear that Brandon made sure that your service visit was so pleasant and hassle-free, and addressed all of your questions and concerns. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 29, 2017

service revived My wife and I would like to express our deep appreciation for both sales department and finance department and the hospitality was beyond expectations More

by Naimmaysamaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser, Ari Abdolhosseini
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Naimmaysamaya! We're happy to hear that you had such a pleasant experience with us, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 28, 2017

Excellent Service I took my CLS 550 for a B service and my service advisor is Cody Burt. He's very well trained and professional. He explained clearly and given you gre More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Kevin. We're happy to hear that you had such a pleasant experience with Cody, and that he was so helpful and informative throughout the service process. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

July 28, 2017

Highly recommended Came for a routine maintenance this time. As always very satisfied with the service. Alex Ramirez the service advisor is an excellent advisor. He's ho More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Hunter. We're happy to hear that you had another pleasant experience with Alex, and that he made sure your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

July 27, 2017

Very good David was very helpful and professional I was in and out .and on my way to start my day feeling good about the service I got. More

by Knight408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your car is ready for its next service. Don't forget to check us out on Facebook and Twitter to keep up with savings and updates. Sincerely, Ray Burke - General Manager

July 23, 2017

Great maintenance service Walters automotive gives AAA+ SERVICE. I was able to schedule a same day appointment for the maintenance on my CLA250. I was a friendly, comfy, a More

by DEBBIE PHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your service needs and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Don't forget to check us out on Facebook and Twitter to keep up with savings and updates. Sincerely, Ray Burke - General Manager

July 23, 2017

Solved a catastrophe I was traveling in my Sprinter diesel motorhome and had to be towed in. Problem was solved in a week at considerable expense, as some fool accidental More

by sadder-wiser fool1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us! Please let us know if we can help you again in the future. Don't forget to check us out on Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

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