Walter's Mercedes-Benz of Riverside

Always The Best Service I appreciate the attention to customer service that I receive at Walter's. Mark Espinoza always helps to make sure my experience at the dealership is I appreciate the attention to customer service that I receive at Walter's. Mark Espinoza always helps to make sure my experience at the dealership is a pleasant one. The services rendered to my vehicle are always quick and accurate. Thanks Mark! I will be back! More

Buy Benz Go Walter, looking for Richie & Andy Richard Lapierre #salesrampage #dope This guy gets some real talent, I tell you that. I was not even thinking of getting a car. In my plan, I need Richard Lapierre #salesrampage #dope This guy gets some real talent, I tell you that. I was not even thinking of getting a car. In my plan, I need to go to Porsche, Audi, BMW, Volvo, Lexus etc to take a test drive of several models, back online check some details, compare the offers, options, color and stuffs. BUT after cozy chatting with him in a car for an hour of some nonsense topics while waiting for my appointment, I decide to make the move RIGHT NOW, no tomorrow, RIGHT NOW! 2016 New GLE Simply, I think Richie is never really focusing on selling cars to you, he is careless of that part, seriously. However, he cares more of what you want and what you think. So the whole time, I didn't smell any of the commercial sense, just people to people, customer oriented. I am a business man, and I face sales guy everyday, some of them are crappy, some of them just get the swagger of making the deal. Richie Lapierre is in the later category. The whole process is worry free, you never think about the typical "win" or "lose" deal mindset. Walter Automotive gives out the best deal on the table right away and I believe that is probably the best deal in the market as well, because I suppose they know making the customer happy is a good way of getting business. So in the end of the day, when every arrows pointing to the spot that the deals need to be done, it needs to be done. :) Drive to here, it is not the closest dealer from you probably, but you will get what you want, that's the key right? So I endorse this one for you, come here , they take care of you and they get it done. I also want to share my appreciate to the quarterback of this business Andy "Tom Brady" , Ana Lopez "I never stop calling you" and Ari abcdefghijklmn (this guy gets a long name, sorry) - Kris More

Quick and polite I am very pleased with the customer service I got from mark in the service department. He was polite and he got my car done before the promised time. I am very pleased with the customer service I got from mark in the service department. He was polite and he got my car done before the promised time. I will go back next time thanks again. More

Thanks for the help Eddy i honestly can say that i got the best deal on my Mercedes-Benz C350 C ! i love it!! Eddy Elsayed Was amazing ! i live in OC but the service and the i honestly can say that i got the best deal on my Mercedes-Benz C350 C ! i love it!! Eddy Elsayed Was amazing ! i live in OC but the service and the savings i got offered at Walters made the drive well worth it ! 100% recommend them ! ASK FOR EDDY !! Bryan the sales managers was very nice and funny ! very easy to work with ! More

Best service no matter what I always come to Walters no matter what I need. I came in with questions on service and my service guy Mark Espinoza helped with my question then gave I always come to Walters no matter what I need. I came in with questions on service and my service guy Mark Espinoza helped with my question then gave me advice about buying a car for my mom. The questions were not even about a Mercedes and I got the help I needed to get the best deal. Service is the best at Walters. More

Excellent service I came in for service during the week (without an appointment) and was greeted AmBar Mejia. She will be my go to service adviser as she made me feel I came in for service during the week (without an appointment) and was greeted AmBar Mejia. She will be my go to service adviser as she made me feel very welcomed and was not pushy. She was very friendly and knowledgable about the service I needed for my car (GLK 350). I would recommend her to my friends and family. More

Great service! I brought my SUV in with an elusive problem. David understood the problem and dove in. He set me up wth a loaner car and got the Head Technician to te I brought my SUV in with an elusive problem. David understood the problem and dove in. He set me up wth a loaner car and got the Head Technician to test drive the car and try to replicate the issue. They were very thorough and tireless. All in all, David went above and beyond to try to remedy the problem. Well done! More

Great Service Advisor I just have my new CLA250 service and I my service advisor was Mr. Hector Navarro. He is very helpful, professional, and very knowledgeable. Your deal I just have my new CLA250 service and I my service advisor was Mr. Hector Navarro. He is very helpful, professional, and very knowledgeable. Your dealership is lucky to have him. Thanks. More

5+ star treatment Jin Lee was the right person at the right dealership to get my dream car! I was able to trade my CLA to a new C250 Coupe for less payment with better Jin Lee was the right person at the right dealership to get my dream car! I was able to trade my CLA to a new C250 Coupe for less payment with better rate than I had. I was able to get the deal done in 30 minutes and they detailed the car with red carpet treatment. This will be my 3rd car from Walters Mercedes. I always recommend Walter's Mercedes-Benz to everyone their the BEST. More

Great dealership This was my first new car I have ever gotten. Bob Murray made the whole process extremely fast and easy. I will be decently be coming back! This was my first new car I have ever gotten. Bob Murray made the whole process extremely fast and easy. I will be decently be coming back! More