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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,407 reviews

January 29, 2016

First Mercedes Benz Experience was GREAT! If you ever have the privelage of buying a Mercedes from Walters Mercedes in Riverside, make sure you buy from Christian! Very helpful and will go abo More

by Iravin_V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Feb 02, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Iravin_V! Thank you for taking the time to share your feedback. It's great to hear that Christian was able to make your car buying experience so fantastic! We love hearing that he went above and beyond to help you, and was available right when you needed him. We're so glad he was so accommodating, and could help get you into a great car! We appreciate your recommendation, and look forward to seeing you again in the future. Please be sure to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Automotive

January 28, 2016

Promt & Excellent Service Great experience again at Walter's Automotive when I took my car in for routine maintenance check. I was received in immediately, got the job started More

by jonblaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Jan 29, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your feedback, jonblaza. We're pleased to hear that you had such a pleasant service experience with us, and that Mark was able to ensure that you were well accommodated and informed throughout the process. It's great to know that he could get you in and out quickly! We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

January 26, 2016

Best Car Buying Experience Ever I was lucky enough to work with Art Miranda, he was so awesome and found me exactly what I was looking for and what was best for my family and I! If y More

by Dr Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Miranda , Bryan Fitzpatrick
Jan 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your feedback, Dr Lee! We're so happy to hear that Art and Eddy were able to work together to ensure that you had such a fantastic experience. It's great to know that Art was able to extend information and advice to you that you felt you could trust, and help make sure that you were getting the right vehicle for your needs. We're also glad that Eddy went through your vehicle features with you and made sure everything was set up! We appreciate your business, and hope to work with you again soon. Don't forget to check us out on Twitter and Facebook for updates and future savings! Regards, Walter's Automotive

January 26, 2016

Outstanding car buying Experience!!!! A couple weeks ago, my wife and I went to Walters Mercedes-Benz, just to take a look at their pre-owned cars, not expecting to purchase anything. Ric More

by Sportsguru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hardin, Richard Lapierre, Andy Towns
Jan 28, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Sportsguru! We are so pleased to hear that Richard was able to provide you with the best car buying experience you've ever had. It's great to know that you felt well accommodated, and were offered advice and assistance that you felt you could trust. We appreciate your business, and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

January 25, 2016

Jim Lee & Julio Guerrero Change both of my cars within a couple of weeks, and as always, great customer service. No time wasted, to the point, got an excellent deal. More

by Varssatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Julio Guerrero
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Varssatty! Thanks for the great rating. It's wonderful to hear that you continue to receive top notch service each time you come in to see us. We're glad you got such a great deal on your new car! We hope to see you again soon. Please be sure to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

January 25, 2016

good experience couple days ago I came in to look for a new car, Eric Rocky was my sales person. I have met with few sales people before but never had someone as know More

by George Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rockey
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your feedback, George! It's great to hear that Eric was able to make your latest service experience so fantastic. We're glad his knowledge and expertise made you feel like your car was in great hands! We hope to see you again for your next service visit. Please be sure to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Automotive

January 23, 2016

Excellent customer service Great! Customer Service by our sales rep Christian, even went out of his way and got my kids and I subway. Would definitely recommend this dealership. More

by Jose a valencia merida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that you were so well accommodated, Jose! We're glad that Christian was able to make you and your family feel comfortable throughout the car buying process. We hope you're enjoying your new car, and look forward to the opportunity to work with you again in the future! Don't forget to check us out on Twitter and Facebook for future savings and updates. Regards, Walter's Automotive

January 22, 2016

Thanks Eddy! I recently visited Walter's Mercedes, looking for a new car for the wife. We've always shopped at Walter's Audi, but we gave the silver arrows a chanc More

by jkhoury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello jkhoury! Thank you for taking the time to share your feedback. Even though we weren't able to get you into a car this time around, it's wonderful to hear that Eddy was so helpful and accommodating to you, and could make your experience at our dealership so pleasant. We're glad he was so informative, and made sure you were aware of all of your options! Please be sure to check us out on Twitter and Facebook for savings and updates, and we hope to see you again for any of your future automotive needs. Regards, Walter's Automotive

January 22, 2016

Excellent service! Car needed service, initially called another dealership but they weren't able to provide a loaner vehicle right away. Although Walter's Mercedes Benz More

by mbz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the wonderful feedback, mbz! It's great to hear that Brandon was able to be so helpful and accommodating, and get your car in for service quickly. We're glad we could make the longer trip worth it! We appreciate your business and hope to see you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

January 22, 2016

excellent service from Hector Navarro Brought my car in for Check Engine light , I was set up with a loaner car and I was kept up to date with how service was going and what was being do More

by ESCROW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hector Navarro
Jan 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your experience with us, ESCROW! We're happy to hear that Hector has made sure that are well accommodated each time you bring your car into us, and that your vehicle stays in great shape. We appreciate your business, and hope to see you again for your next service visit. Don't forget to check us out on Twitter and Facebook for future savings and updates! Regards, Walter's Automotive

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