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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,407 reviews

October 28, 2015

Shrill noise My c250 was making high pitched noises a while back, and then when I brought it in, the noise couldn't be reproduced. A month later, I tried again, a More

by Awzeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 29, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi Awzeta, thank you for sharing your positive experience. We are glad to hear Brandon provided you with great service. We look forward to seeing you the next time your car needs service. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

October 24, 2015

Best dealership in the Inland Empire! Thank you Peter, You made buying this great Mercedes the best experience we ever had. You were so helpful, courteous and never pushy and took the ti More

by boubala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pitale
Oct 27, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello boubala, thank you for taking the time to share your experience with Peter. It is a pleasure to have customers like you, and we truly appreciate your feedback. Please let us know if we can assist you with your future vehicle needs. Congratulations and enjoy your new Mercedes! Please check us out on Facebook and Twitter for updates and savings. Sincerely, Walter's Automotive

October 23, 2015

As always very professional. From the time I pulled up to the service area, everyone was prompt, PR oriented, and professional. When dealing with Mr. Alex Ramirez, Service Advisor More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi Joe, thank you for taking the time to share your experience. We are pleased to know that Alex and the service team took such great care of you. Our aim is to give every guest the highest level of customer service and quality. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

October 23, 2015

Thank's Mark. Mark Interlicchia is my go to person in the service department, he is very honest and sincere I would recommend him any time to anyone. Thank you Walt More

by oscgut52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi oscgut52, thank you for your kind review. We are delighted to hear that your experiences with Mark has been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

October 23, 2015

Great Experience at Walter's automotive I love this place. I bought my car this Saturday and I am in love. Thank you Peter Pitale for your amazing work. You treated me like family, never hav More

by Yunong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pitale
Oct 27, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Yunong, thank you for the wonderful review. Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Peter. Enjoy your new car! Please check us out on Facebook and Twitter for updates and savings. Sincerely, Walter's Automotive

October 22, 2015

Good experience Was really happy with the service and the service managers willingness to work with me on the price of parts. Will definitely be back for mainetnenan More

by Mylensview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Greene
Oct 22, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi Mylensview, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your service experience at Crown. Please feel free to contact us for any of your vehicle service needs. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

October 22, 2015

Could not be happier I am very happy with the assistance and the extraordinary customer service Jin Lee provided during my visit. From the moment I walked in till I left, More

by Kikis_Tame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Aaron Johnson, Julio Guerrero
Oct 22, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Kikis_Tame, We work extremely hard to ensure that our customers are comfortable with their visit. We are glad to hear that Jin provided you with extraordinary customer service. He and our staff will be happy to hear about your positive experience. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

October 22, 2015

Exceptional Service Experience I have to give a shout out to your Service Advisor Mark Espinoza at Walter's Mercedes in Riverside, CA. I am an owner of two Mercedes and I have alwa More

by Rev_JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Oct 23, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Rev_JC, thank you for sharing this review with us. We strive to offer our customers exceptional service and it is because of wonderful employees like Mark that it is possible! If we can assist you in any way in the future, please do not hesitate to contact us. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

October 22, 2015

First class purchasing experience I was a previous satisfied customer: my saleperson Jin Lee was excellant in terms of handling all the details of the trade-in and leasing the new car. More

by jocdoc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Hajj, Ted Pyle, Ray Burke, Jin Lee, Ari Abdolhosseini
Oct 23, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hi jocdoc, we are so happy to hear of your positive experience at Walter's Automotive. We are committed to providing our customers with nothing less than 5-star service. Jin and Tony will be especially happy to hear that you were completely satisfied with their customer service. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

October 21, 2015

David Green I would like to thank David for treating me with kindness and respect. David is an asset to Walter's... Although my veh us a 2002 David didn't make me More

by Janamalone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I want to Kelley RUPPE for a great appt!!!, David Greene
Oct 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Janamalone, we are glad to hear David provided you with great service. David is a great asset to our team and will be happy to hear about your positive experience. Please check us out on Facebook and Twitter for savings and updates. Sincerely, Walter's Automotive

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