Walter's Mercedes-Benz of Riverside

Exceptional Service & Amazing Memory! My experience with Walter's Automotive-specifically Mercedes Benz, was beyond exceptional. From my initial contact with Alan Villasenor via phone, I k My experience with Walter's Automotive-specifically Mercedes Benz, was beyond exceptional. From my initial contact with Alan Villasenor via phone, I knew I was in good hands. Alan will never pressure you into a sale. He is focused on building a relationship with his customers (as he did with me back in 2012 and has still maintained the relationship)! He has assisted my entire family with their needs and has never "sold" us a vehicle, but instead provided an experience which led to creating a memory. My experience with the rest of the staff at Walter's MB was also very positive. They are efficient, effective and know how to properly run their business! Not to mention, I love my car… They found me a car that suits me, my lifestyle and personality… not a car I would ever regret purchasing. I highly reccomend them! More

Rick Akigbe Rick was my salesperson and continues to be an excellent choice. I plan to buy in the future and this is my 2nd Mercedes purchase. I will definitely Rick was my salesperson and continues to be an excellent choice. I plan to buy in the future and this is my 2nd Mercedes purchase. I will definitely buy directly for Rick. More

Excellent Service Wanted to thank Alex Ramirez, Service Advisor for making sure all service was completed including making sure a part was ordered, received and complet Wanted to thank Alex Ramirez, Service Advisor for making sure all service was completed including making sure a part was ordered, received and completed all in several hours. Received MB loaner car free of charge and everyone was professional and courteous. More

Excellent service My car has been serviced by Walter's since I bought my car from them. I have not had any problems. always had excellent service for about 10 years now My car has been serviced by Walter's since I bought my car from them. I have not had any problems. always had excellent service for about 10 years now. More

Went Far and Beyond We look our e350 garage queen in for the yearly A service. Brandon instantly greeted us (it was my first time meeting him) and made me feel at home at We look our e350 garage queen in for the yearly A service. Brandon instantly greeted us (it was my first time meeting him) and made me feel at home at the dealer. Right upon inspecting the car, he saw that there were a few things which were not as they should be (the wood grain trim was discolored). He immediately mentioned it to me and a week later I had a brand new car! Exceptional service and went above and beyond what was required. Definitely would recommend him and sticking with him as a service advisor from here on out. More

It's the salesmanship that will bring me back... Both Andrew and Peter bring a much needed fresh approach to the art of building long term relationships on the dealership to customer level. They're Both Andrew and Peter bring a much needed fresh approach to the art of building long term relationships on the dealership to customer level. They're funny and light, they're serious business men, and they generate a high level of sincerity and trust. I'm a strong negotiator and these guys played fair ball with me throughout the process of the purchase of my new CLS. At the end of the transaction, they had Tiffany Estrada deliver the vehicle to my home in the Desert. I found her to be very helpful in the process of linking my phone and familiarizing me with y new car. The experience was exemplary and I would not hesitate to buy another vehicle from them soon. Thanks guys! More

B service appointment My 2010 C300 4matic was due for B SERVICE.. Alex Ramirez kept me current as to my car's condtion and the loaner car was a very big help since i neede My 2010 C300 4matic was due for B SERVICE.. Alex Ramirez kept me current as to my car's condtion and the loaner car was a very big help since i needed to do many errands that day. (the loaner car also got me "salivating a lot" for a new car but since I just retired I no longer want extra bills!!) All of the staff were very professional! A1 for Walter's!!!! Emy Goodrich More

Peter Palite is the best I bought a new ML from Peter at Walter. I had bought cars from Penske and Fletcher Jones. I came to walter looking for a pre owned. Walter is differen I bought a new ML from Peter at Walter. I had bought cars from Penske and Fletcher Jones. I came to walter looking for a pre owned. Walter is different than others. Not big but people here are very quick. Peter asked my needs and quickly compared the pricing of a new one vs pre owned in my case. Right away he test drove w me. No any wait. No time waste. Highly efficient person. Andrew and mgr Aarond are the same warm and clear type of people. Eventually i had a great purchase. I will definitely recommend Peter to anyone looking for a mb. More

Walters - Number 1 in quality and service! I am currently driving my 5th Mercedes from Walter's. After purchasing my first Mercedes, back in 2001, I will never go to another dealership other th I am currently driving my 5th Mercedes from Walter's. After purchasing my first Mercedes, back in 2001, I will never go to another dealership other than Walters! I am always treated extremely well and have always been very satisfied with all of my cars, and the quality of my service. My new service rep is Alex Ramirez. He is prompt, friendly, helpful and able to answer any question that I have about my car. My recent service appointment was fabulous, as always! I look forward to my continued relationship with this dealership! Walters is #1! More

Service happiness This was the first service experience with Walters Mercedes Benz. I actually had not made an appointment, but was told by my service advisor David Gr This was the first service experience with Walters Mercedes Benz. I actually had not made an appointment, but was told by my service advisor David Green "no problem" they could fit me in. I was amazed that the service only took an hour from my schedule. To be clear it was an "A" service so not a lot of repairs or replacement problems, but fast at any rate. I felt that I was treated right, and everyone concerned was very considerate. More