Walter's Mercedes-Benz of Riverside

Awesome Service Advisor. Makes my life so easy!!! Very knowledgeable on every aspect of my car 2012 E350 , and has the warmest heart .. I love this dealership The Keinle's are a great family... Bravo knowledgeable on every aspect of my car 2012 E350 , and has the warmest heart .. I love this dealership The Keinle's are a great family... Bravo More

I recently purchased a 2013 Mercedes ML 350. I delt with Vincent Troncoso, the Internet Sales Manager. Vincent made the entire process seamless and very, very easy. I was happy with the trade-in value Vin Vincent Troncoso, the Internet Sales Manager. Vincent made the entire process seamless and very, very easy. I was happy with the trade-in value Vincent gave me on my vehicle and the cost of the new ML 350. I am also happy with the follow-up that Vincent and his assist (Cecilia) does is comforting. They both truly seem to care. I would definately recommend Walter's Mercedes, especially Vincent when purchasing a Mercedes. More

We have been coming to Walters Mercedes Benz for many years and recently we purchased our fourth car. Rick Akigbe has been our sales person every time and we could not ask for a more Knowledgable, helpf years and recently we purchased our fourth car. Rick Akigbe has been our sales person every time and we could not ask for a more Knowledgable, helpful and friendly person. His new assitant Becky Scheussler made sure to call me for my appointments and was always friendly and professional, I trully feel they make a great team. I highly recomment Walters Mercedes Benz the service cannot be beat. Tonrie De Coud More

Arash Himit is an exceptional Sales Rep. He is very knowledgeable of the many cars on the lot. This was my first Mercedez purchase and he made the experience very comfortable. I purchased the 2013 C250 knowledgeable of the many cars on the lot. This was my first Mercedez purchase and he made the experience very comfortable. I purchased the 2013 C250 Sport Coupe LOADED. The Finance and papeerwork was a snap and the car is simply amazing. Thanks Walters team for a remarkable experience. More

Rick Akigbe and Becky Scheussler are definitely a huge asset to Walter's MB. They provided top notch service and knowledge. I feel they went above and beyond in getting me into the exact car that I want asset to Walter's MB. They provided top notch service and knowledge. I feel they went above and beyond in getting me into the exact car that I wanted. I can highly recommend them to everyone and will love to deal with them in my future. Thank you for a pleasant experience, Yelena M. More

My wife and I had a wonderful purchasing experience in Walter's dealership for our first Mercedes-Benz C250 on 1/31/13. Vincent Troncoso and his assistant Juan Carlos Rasilla are the most professional and Walter's dealership for our first Mercedes-Benz C250 on 1/31/13. Vincent Troncoso and his assistant Juan Carlos Rasilla are the most professional and courteous Sales Persons we have met. Vincent was full of information and explained everything so professional. We got what we really need without regrets. Meanwhile, we got an amazing sales price from Vincent. We were pretty satisfied. Also, the finance manager was extraordinary. We finished the financial process in a pleasant conversation. We love our new car. Thanks Vincent and Walter's team. More

My first time buying a Mercedes Benz and what a great experience salesmanship conducted by Vincent Troncoso at Walter's was great and I will definitely buy another vehicle from this dealership also I lik experience salesmanship conducted by Vincent Troncoso at Walter's was great and I will definitely buy another vehicle from this dealership also I like to thank Vincent's assistant Mrs Cecelia Sylvia for her great assistance. More

Not a usual reviewer, but my experiences here have compelled me to write my first one for these guys. Walters Mercedes has a reputation for excellent customer service, and my experience there is a pri compelled me to write my first one for these guys. Walters Mercedes has a reputation for excellent customer service, and my experience there is a prime example. Lupe L. was extremely patience with me while scheduling my appointment. A series of events occurred that created a challenge in regards to me getting the price I want, and my Sales Rep Charlie S. helped me find a solution that enabled it to happen. Charlie S. listened and addressed all my concerns, made sure I was comfortable with everything. Vincent T. (Internet Sales Manager) runs a business worthy of winning awards. I asked Vincent a bunch of Q's and he addressed them courteously, very sweet guy. Cecelia S., is an absolute doll. She followed up with me the next day to make sure I was happy with my GL450. She even emailed me instructions on how to set up the Garage door opener (Yes, I'm too lazy to read the manual). It's awesome to know that great customer service doesn't end when you leave. I really think the reason people are returning is because of the high level of service and a reputation for being straightforward and honest. Buying a car is a stressful and time consuming process - but I tell you, if I can work with this Internet Sales Team every time I buy a car, I'm going back every time! I know this sounds like a commercial for the dealership, but I'm still amazed at the experience I had working with them. It's an honor to be a customer of Walters Mercedes. Great dealership, great service, great people! More

As the moment that we stepped foot into Walters Mercedes dealer we recieved top class service. It was the best experience we've ever had purchasing a car.... We recommend this dealer to any one. We will be dealer we recieved top class service. It was the best experience we've ever had purchasing a car.... We recommend this dealer to any one. We will be shopping here from now on!!! More

Walters Mercedes of Riverside has always been my only choice to purchase or lease my dream car. This year Vincent Troncoso was truly my Santa Claus, I never believed in Santa Until Vincent Troncoso made choice to purchase or lease my dream car. This year Vincent Troncoso was truly my Santa Claus, I never believed in Santa Until Vincent Troncoso made a wish come true! Words could never describe the extra mile he went to make another dream come true for me! What a gift to CHERISH a brand new 2013 Mercedes Benz, all SMILES...Thanks to you & your Wonderful Team. The Team that performs excellent customer service 10++++ More