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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

January 14, 2015

Best experience buying a "New Car" I can't say enough about the positive buying experience I had with Duke and Julio! I have purchased many cars over the years, but this has to be the b More

by otzkowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero
Jan 14, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your glowing review! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Duke and Julio will be thrilled to read your review! Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards, Walter's Automotive

January 13, 2015

New car purchase He was very courteous, helpfull and professional. He covered all details and explained information thoroughly. I am very happy and satisfied with the More

by Ronaldsoliven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jan 13, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your thoughts regarding your recent visit to Walter's Automotive. It is gratifying to hear that you had such a great experience at our dealership! Thank you for taking the time to share your thoughts with others. Please be sure to like us on Facebook and follow us on Twitter for special offers and updates. Regards, Walter's Automotive

December 30, 2014

alex is the man! Took my car in a week before Chrismas, check engine light was on and was scared because the car was out of warranty. Alex took care of the repair and More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2015 -

Walter's Mercedes-Benz of Riverside responded

I really appreciate you being so kind as to write this review about our dealership! We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Walter's Automotive

December 30, 2014

Excellent Service by Alex Ramirez Took my car in because after I pumped gas in my car, my check engine light turned on, on my GLK350. It was odd, and I was very worried. I was greeted More

by Neis98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We are thrilled that you had such a pleasant visit! Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Regards Walter's Automotive

December 29, 2014

Great deal! At first I was unsure of whether I wanted to buy or lease a car but after talking with Jin Lee, I was able to make an informed decision. He explained, More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Dec 30, 2014 -

Walter's Mercedes-Benz of Riverside responded

Every day we are striving to make finding the perfect car easier. Your experience at Walters Automotive is what we want for all of our customers. Thank you for your positive feedback regarding our staff, and Jin in particular. We appreciate you taking the time to share your thoughts. Please be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Regards, Walters Automotive

December 29, 2014

Thank you mr. Jin Lee~~~~ I was looking for the Benz dealership for my mom’s new Benz and I luckily met this great dealer who was Mr. Jin Lee. He’s a very meticulous person. T More

by Sanglee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Dec 30, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your great experience at our Walters Automotive. It sounds like Jin did an impressive job helping you find the perfect vehicle. I believe our staff is the best in the business. I am glad to hear that you agree. Remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walters Automotive

December 27, 2014

alex is a beast Took my car in for service and I must say I am very hard to please. Alex went above and beyond best service I have had, will be coming back. More

by yvetter8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to give us positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. Hearing from our customers that we have succeeded in this endeavor is always gratifying. We hope that you will share your experience with friends and family. Also, like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walters Automotive

December 27, 2014

Last minute service I noticed that my brakes appeared to be scrapping, and left word with the dealership for an appointment the day after Christmas. I got a call back at More

by Eddie Ngo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 30, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best Regards, Walters Automotive

December 24, 2014

Very happy and satisfied with the experience I personally am not fond of visiting car dealers since there is this feeling of tension and being pressured on purchasing a car at that very moment. W More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Dec 30, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to give us positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. Hearing from our customers that we have succeeded in this endeavor is always gratifying. We hope that you will share your experience with friends and family. Also, like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walters Automotive

December 17, 2014

Professional Through and Through Sought a new car. Was going to buy a Toyota but the salesman was weak. Contacted Walter's and was introduced to Andrew. Wow, what a 180degree differen More

by Brent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Ari Abdolhosseini
Dec 30, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Best Regards, Walter's Automotive

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