Walter's Mercedes-Benz of Riverside

Great deal! At first I was unsure of whether I wanted to buy or lease a car but after talking with Jin Lee, I was able to make an informed decision. He explained, At first I was unsure of whether I wanted to buy or lease a car but after talking with Jin Lee, I was able to make an informed decision. He explained, in great detail, all the features of the C300 and I believe that i made the right choice in leasing the car. More

Last minute service I noticed that my brakes appeared to be scrapping, and left word with the dealership for an appointment the day after Christmas. I got a call back at I noticed that my brakes appeared to be scrapping, and left word with the dealership for an appointment the day after Christmas. I got a call back at 7.30am that they could see me at 8:45am that day. My fears were confirmed that the car with only 23790 miles had one brake eating into the drum. They provided me with a loaner, and got it fixed that day, and was able to cover it under warranty even though it was brakes. They were gracious enough to get Mercedes to agree as it was unusual for it to happen on one wheel. Brandon the service advisor was very excellent and very helpful. It reaffirms my faith in Mercedes Benz that I have driven since 1969, and my first Benz was purchased from this dealership. More

alex is a beast Took my car in for service and I must say I am very hard to please. Alex went above and beyond best service I have had, will be coming back. Took my car in for service and I must say I am very hard to please. Alex went above and beyond best service I have had, will be coming back. More

Very happy and satisfied with the experience I personally am not fond of visiting car dealers since there is this feeling of tension and being pressured on purchasing a car at that very moment. W I personally am not fond of visiting car dealers since there is this feeling of tension and being pressured on purchasing a car at that very moment. When we came to Walter's, Bob assisted us throughout and made sure that we had a pleasant and stress-free experience. He was able to work with us to get the car and the price that we are comfortable with. Steve Desko also was very helpful on our purchase. I will definitely recommend Walter's, Bob Murray and Steve to family and friends. More

Professional Through and Through Sought a new car. Was going to buy a Toyota but the salesman was weak. Contacted Walter's and was introduced to Andrew. Wow, what a 180degree differen Sought a new car. Was going to buy a Toyota but the salesman was weak. Contacted Walter's and was introduced to Andrew. Wow, what a 180degree difference! Andrew was professional and patient, but above all honest!!!! He knew the Mercedes marque and delivered on all his promises. He presented options that made sense and continues to ensure buying a Mercedes was the start of a relationship and not just selling a car. Was 2nd Mercedes bought from Walter's. Will be back again and will buy from Andrew!!! More

Felt like family I hope this gets in the right hands - I had an excellent experience in my purchase, starting with Peter Tecson, then with Ari in Finance and with Bob I hope this gets in the right hands - I had an excellent experience in my purchase, starting with Peter Tecson, then with Ari in Finance and with Bob Murray who helped me with the exchange the day after. Everyone at the dealership treated me as family, I must say it was a pleasant experience -- certainly not what I have had in previous car purchase experiences with other dealers. Right car, right price, right people - right dealer!! My wife loves her Christmas present - thank you! Maril Beck More

Very professional honest and pleasant!!!!!!!!!!! From the moment we contacted Walters MB.. Andrew Wagner and Shannon mace went out of their way to make this buying experience One of the most pleasa From the moment we contacted Walters MB.. Andrew Wagner and Shannon mace went out of their way to make this buying experience One of the most pleasant and stress free.a pleasure to have done business with them will definitely recommend them to family and friends. More

Best Car Buying Experience!!! EVERYONE NEEDS TO READ THIS. I've been to several Mercedes dealerships in Los Angeles, let me tell you, this dealership is the best out there as far a EVERYONE NEEDS TO READ THIS. I've been to several Mercedes dealerships in Los Angeles, let me tell you, this dealership is the best out there as far as customer service. Other dealerships try to rip you off, not this dealership, they are up front and no hidden tactics. It's definitely worth the drive to Riverside. Jeremy Poulsen and Shannon work in the Internet department and both of them are the best at what they do. Julio in the Finance department was great as well. Overall I had a great experience, everyone needs to contact them and see what I'm talking about :) More

Thanks to WaltersMB we had a wonderful experience buying a car today? My family and I appreciates Jin Lee so much for his kindness and very professional service.. Polite we had a wonderful experience buying a car today? My family and I appreciates Jin Lee so much for his kindness and very professional service.. Polite, pleasant and humble but at the same time, he explained clearly everything we need to know. I would definitely recommend him to my fellow nurses! More

Great experience One of the best buying experience I have had. Mr. Truong listened to what we needed and found us the car we wanted. Throughout the negotiations he w One of the best buying experience I have had. Mr. Truong listened to what we needed and found us the car we wanted. Throughout the negotiations he was pleasant and professional and did not pressure us. We ended up with the car we wanted at a fair price and without any of the negative experiences that usually goes with buying a car. I would highly recommend Mr. Truong and Walter's Mercedes for your next car. More