Walter's Mercedes-Benz of Riverside

2004 E320 is new again! My husband and I have tried other more inexpensive car repair businesses, but we have yet to find a match for the exceptional personnel we were met wi My husband and I have tried other more inexpensive car repair businesses, but we have yet to find a match for the exceptional personnel we were met with at Walters. Brandon Monaco was very professional, and understood exactly what we needed with our car. He was easy to understand, and explained every question we had and was able to give us a very accurate estimate on our vehicle, researching and getting prices from the service and parts department to help us understand our total dollar amount due. We were really impressed by the short time Walters took to repair our car. We will recommend Walters to everyone. Thanks again, Brandon! More

Great car shopping experience with Mike Marotta Hello, In July 2014 I went car shopping in Los Angeles for a CPO 2013 Mercedes Benz SL550 Roadster. After many visits to differaent Mercedes Benz d Hello, In July 2014 I went car shopping in Los Angeles for a CPO 2013 Mercedes Benz SL550 Roadster. After many visits to differaent Mercedes Benz dealerships in Los Angeles and not finding the right vehicle, I ended at Walter's Automotive in Riverside California. Just for your information. Riverside is around 70 miles away from my home. I was greeted by Mike Marotta who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering every question of ours patiently. I ended up buying a beautiful CPO 2013 Mercedes Benz SL550 Roadster with plenty options, low mileage and extended warranty until 2017, what make sense for a car in this price range. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Mike Marotta delivers an incredible service and gives a very pleasant experience. We can highly recommend Mike Marotta at Walter's Automotive for your future car purchase. Regards Gerhard More

Darryl Young is a great guy and sales man. Allow me to commend Walters Mercedes of riverside, and specifically the salesperson I worked with, Darryl Young. This was, hands down, the best car Allow me to commend Walters Mercedes of riverside, and specifically the salesperson I worked with, Darryl Young. This was, hands down, the best car buying experience I have had. I was treated better than when I went to a Toyota or Honda dealership. After learning that a Mercedes lease was more affordable than a Honda purchase, I began to seriously research my Mercedes options. Darrel Young made my new "step up" possible. Daryl acted like a friend the entire time. He was friendly and courteous, but not fake. I appreciated him treating me like a guest, and being patient with me while other dealerships were calling me while I was talking with him. He was also very sharp dressed and professional. I had the opportunity to meet Steven, and Walt, the founder and owner of Walters Auto Sales & Service. Walt was very warm and humble. He also happens to be a World War 2 veteran. I had a great experience, and I got a great deal. Thanks to Darryl. More

PURCHASE OF 2015 ML 350 My wife and I purchase a new vehicle once a decade on average. Needless to say, we don't visit car dealerships very often. We were looking for a luxur My wife and I purchase a new vehicle once a decade on average. Needless to say, we don't visit car dealerships very often. We were looking for a luxury SUV and had researched multiple brands, including the 2015 Mercedes ML 350. We visited Walters Mercedes in Riverside to window shop and ultimately test drive several Mercedes. Our sales rep was Bob Murray. We found Bob to be extremely pleasant, patient and knowledgeable. We did not buy a Mercedes that day as we told Bob we were shopping around. Bob was supportive of our process and IMG_9286.pngencouraged us to shop and compare. Two weeks later we returned to Walters Mercedes and met with Bob again. We had done our homework and were now ready to test drive several SUV's again. After 2 hours and walking around looking at the extensive inventory of SUV's, we chose a 2015 ML 350. Bob made the negotiations extremely easy and we got a good deal. The entire experience with Walters and Bob were extremely pleasant. We would definitely buy another vehicle from Bob and Walters Mercedes. More

Great Experience My husband and I recently purchased a car and had an awesome experience. The team of three that we worked with were unbelievably helpful, fun and resp My husband and I recently purchased a car and had an awesome experience. The team of three that we worked with were unbelievably helpful, fun and respectful. We felt like we were their one and only customer. Great service and friendships were made. More

Routine Maintenance and Repairs You Can Trust Mark Interlicchia and his service technicians provide exceptional service on our S430 every time we bring it in. Repairs are done right the first tim Mark Interlicchia and his service technicians provide exceptional service on our S430 every time we bring it in. Repairs are done right the first time so we don't have to waste time making unnecessary return trips. They provide outstanding professional, courteous and friendly service on every visit. It is very reassuring to have a maintenance team you can trust. Thanks Mark! More

They Are The Best Bob Murray was one of the best sales person that I've encountered in along time my wife was very at ease with him also, Jason put the finishing touch Bob Murray was one of the best sales person that I've encountered in along time my wife was very at ease with him also, Jason put the finishing touch on everything and explained every well both were very professional. Can not wait to buy another car from them!!!!! More

Rewarding Experience I want to personally thank Duc for making my visit an enjoyable one. This was my second Mercedes-Benz purchase and Walters Automotive far exceeded my I want to personally thank Duc for making my visit an enjoyable one. This was my second Mercedes-Benz purchase and Walters Automotive far exceeded my expectations. Duc was as kind in person to me as he was on the telephone. He welcomed me and made me feel very comfortable. No pressure, but he wanted to make sure I left a happy customer. Thank you Duc & Walters MB, please keep doing business in a friendly professional way. I will definitely return on my next purchase & will be referring anyone who is looking to purchase a MB. "AG" More

Great deal on the exact car I wanted! I knew I wanted a 2014 SLK 350 in black with the Sahara beige leather and the multimedia package. I had been shopping for about a month and had not b I knew I wanted a 2014 SLK 350 in black with the Sahara beige leather and the multimedia package. I had been shopping for about a month and had not been able to find the exact match. Jeremy Poulsen was able to locate one for me in 5 minutes! Thank you Jeremy, I love my car! More

Outstanding Customer Service-Mark Interlicchia Since purchasing my dream car in February 2014, Mark Interlicchia has been my service advisor. I have never been treated better! Mark goes above and Since purchasing my dream car in February 2014, Mark Interlicchia has been my service advisor. I have never been treated better! Mark goes above and beyond what is expected of him each and every time I have been in for either a wash or service! He is kind, professional and sincere. I trust Mark and I know that he will take care of my car giving me the best possible service. Recently I had questions regarding service paperwork. Mark researched the problem and immediately took care of the problem. He personally called me to follow up and let me know that the problem had been resolved. I am so appreciative of the time and diligence that Mark takes to make sure his clients get the best possible service! Thank you Mark for all that you do! Thank You Walter's for outstanding quality and service! I couldn't be happier!! More