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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,435 reviews
February 10, 2014
Arash Himat and Jim Davis were both very accommodating! They were not pushy and very honest. The Mercedes CLA is a new model and they seemed very well versed on most of the specifics of the car. They wer They were not pushy and very honest. The Mercedes CLA is a new model and they seemed very well versed on most of the specifics of the car. They were very patient with me, cosidering I was looking at their Mercedes models as well as other branded cars, including Audi, Lexus, Cadillas, Hundai, and Ford. I am very pleased with the car and expect to keep this car for along time. Shannon VanDruff More
by ShannonVanDruff
Employees Worked With
Jim Davis, Arash Himat
February 09, 2014
We have experienced a world-class customer service through Vincent Troncoso. Vincent is a truly professional who knows how to make the deal smoothly and professionally. I recognize his exceptional ski through Vincent Troncoso. Vincent is a truly professional who knows how to make the deal smoothly and professionally. I recognize his exceptional skills and I consider him as asset to Walter's. More
by Yegesh
February 03, 2014
I just pruchased a fantastic 2012 E-350 from the best sales representative I have ever worked with. Bob Murray from Walter's Mercedes Benz in Riverside was extremely polite, knowledgeable and quite hones sales representative I have ever worked with. Bob Murray from Walter's Mercedes Benz in Riverside was extremely polite, knowledgeable and quite honestly, fun to work with. I never felt any sales pressure from Bob. He made the buying experience pleasurable and enjoyable.....which is a comment I never thought I would ever make about buying a car! If you are in the maket for a Mercedes Benz, go see BOB!!!!! More
by trobbins91
Employees Worked With
Bob Murray, Bob Murray
January 30, 2014
Took my car in for maintenance. Great work on my car and exceptional customer service. My service adviser, Leo, was very pleasant to work with. They found a minor issue with the car that they had to wait fo exceptional customer service. My service adviser, Leo, was very pleasant to work with. They found a minor issue with the car that they had to wait for parts to come in. Leo got me a loaner car for the day, and everything went through smoothly, and everything was done the very next day. It feels like they've tighten up all the nuts and bolts in the car that it drives much tighter. Thanks guys! More
by kiwi1994
Employees Worked With
Leo Tjoakro
January 30, 2014
My experience with Isaid Barragan and Walter's Mercedes was great. I would recommend him to my friends and family. The whole transaction process was fast and efficient. It was the best purchasing Mercedes was great. I would recommend him to my friends and family. The whole transaction process was fast and efficient. It was the best purchasing experience ever. I love my car!!!! Thank you, Brenda Lombardo More
by Brendalombardo
January 29, 2014
Service at Walter's was wonderful! This was my first time coming here and the experience was great. I brought my car in for a routine oil change. The service adviser, Leo Tjoakro, was really friendly. A time coming here and the experience was great. I brought my car in for a routine oil change. The service adviser, Leo Tjoakro, was really friendly. At other dealers, I did not feel like my car problems mattered. I know it was just an oil change, but Leo made me feel like it was important. He truly cared about my car and gave me the best service I have ever had. I am usually treated like I don't know anything about cars, and walk away feeling stupid. But Leo, did not make me feel this way at all. I appreciate all of his hard work. I think he is a real asset to this company and I will continue to bring my car here for service. Thank you Leo for all that you did! More
by likkanda
Employees Worked With
Leo Tjoakro
January 24, 2014
Isaid Barragan helped me find the perfect car with all the details I wanted. He was very helpful and really took time to find out what I wanted in my dream car. He far exceeded any expectations I had and the details I wanted. He was very helpful and really took time to find out what I wanted in my dream car. He far exceeded any expectations I had and I would highly recommend him to help you with your purchase of a new Mercedes Benz! Will not go anywhere else in the future!! More
by JordanNorthcote
January 24, 2014
Alex Ramirez really was very attentive and knowledgeable on my E350. I felt very comfortable dealing with him. I didn't feel like I was being ripped off. If u need to have your Benz serviced I would defin on my E350. I felt very comfortable dealing with him. I didn't feel like I was being ripped off. If u need to have your Benz serviced I would definitely recommend Alex. More
by bluecrew97
January 24, 2014
I was very pleased with the service I received from Alex Ramirez , people like him are what keep me coming back to this dealership! He is very professional and courteous, I know my car is in good hands! Ramirez , people like him are what keep me coming back to this dealership! He is very professional and courteous, I know my car is in good hands! More
by RachelA7487
January 23, 2014
Alex is very professional, knowledgeable, and down to earth. He explained in detail everything my vehicle needed. My service was done at a timely manner, and I will definitely be taking my vehicle back t earth. He explained in detail everything my vehicle needed. My service was done at a timely manner, and I will definitely be taking my vehicle back to him. More
by MrsM82
