Walter's Mercedes-Benz of Riverside

I visited Walter's In March 2014, and was immediately greeted by a very friendly sales consultant (I forgot the gentleman's name), but he introduced me to the Sales Manager. The Sales Manager greeted me greeted by a very friendly sales consultant (I forgot the gentleman's name), but he introduced me to the Sales Manager. The Sales Manager greeted me, and paired me with Oscar H. Oscar was very friendly and answered all of my questions. Once I got approved for my car, and had to meet with the finance manager, Julio G., he was also very politer, friendly, and went over and beyond to make sure I understood all the paperwork I was signing. Oscar and Julio were great and turned a nervous situation into and immediate calm environment. I was EXTREMELY pleased with the service and even received a free gift with my purchase. I would definitely recommend this dealership to anyone in the I.E. area or even outside the area!! Walter's is THAT GREAT!!!!!!! More

I am looking to buy my third car from this dealership and have never been treated with more respect by the most knowledgeable sale team around. I have recommended Walter's to many of my friends. Walter's is have never been treated with more respect by the most knowledgeable sale team around. I have recommended Walter's to many of my friends. Walter's is a great place to buy a car. More

Alex Ramirez, our new representative, was very attentive and helpful. We have been going to this dealership for several years. Our experience at Walter's has always been excellent. Our next new automobil and helpful. We have been going to this dealership for several years. Our experience at Walter's has always been excellent. Our next new automobile will be another Mercedes. We our Merceds to be very dependable automobiles. Our new C300 gets great mileage (very important in these days of high gas prices).. WE LOVE IT. Linda and Dan Cormier More

Never had such an easy buying experience. Vincent was extremely knowledgable and patient. He also put such a great deal together for me that I couldn't say no. Now I'm driving a beautiful E350 coupe. extremely knowledgable and patient. He also put such a great deal together for me that I couldn't say no. Now I'm driving a beautiful E350 coupe. More

GFrom the moment I pulled into the service area I was treated like my customer satisfaction was important. Someone directed me where to park. Mark, my service writer, met me before I shut off the engin treated like my customer satisfaction was important. Someone directed me where to park. Mark, my service writer, met me before I shut off the engine. The workorder was handled quickly--all my questions answered. I spent the next hour or so in the very nice waiting area, enjoying a continental breakfast. Then I wandered onto the sales floor--a kid in a candy store. During the course of my relationship with Walters I have struck a friendship with Bob Murray, one of the salesmen. He, like me, is a Vietnam vet, and he also rides a Harley, another experience we share in common. Bob always answers all my questions about the various models on the floor. Walters has a huge inventory. Also, their garage/service area is the biggest I've seen. I currently own a 2009 GL550 which I purchased from Walters. The financing and extended warranty were handled by Wayne Molter. That was in 2010. Wayne and I really hit it off. He made me feel like he really cared about my getting the best possible deal. Wayne is the kind of character that exudes knowledge and confidence with a personality that helps the client relax when a whole lot of money is on the table. I like Wayne. Thank goodness Wayne put me into a good warranty, because the cost is paying off now that there's 52K miles on the GL. Up till now the entire history of my service experience has been excellent. Walters fixes it right the first time, and there's always a loaner vehicle--a big positive for me. Also, they wash and vacume the automobile with every service. I should add that I belong to a family that owns a Buick/GMC dealership in Redlands. As a member of that family, I have become accustomed to great value and service. I have to admit that Walters' service rivals, if not exceeds, the service and value I have come to expect from an agency that has my name on the building. One other thing. There is no comparison between a Buick and a Merceds Benz. More

My wife and I have purchased 3 vehicles from Vincent and my mother has also purchased one from him. He is honest, fair, friendly and very easy to deal with. Each time we started on the phone because we dr my mother has also purchased one from him. He is honest, fair, friendly and very easy to deal with. Each time we started on the phone because we drive in from La Quinta, CA--passing many other MB dealerships on the way. When we came to the table to sign, the car, the price and the deal was exactly as Vincent and I had discussed on the phone. If you buy a car from Walter's MB--BUY IT FROM VINCENT. More

Vince has always been a blessing to work with. my family and I have purchased over 7 Mercedes Benz vehicles over the last several years and Vince is the ONLY one we will deal with. He has always made the wh and I have purchased over 7 Mercedes Benz vehicles over the last several years and Vince is the ONLY one we will deal with. He has always made the whole experience a joyful one and makes buying a car one that brings you back. Vince is honest, professional, knowledgeable salesman. If you are going to buy a car from Walters Mercedes than you need to experience the joyful experience that Vincent provides. More

Vincent was great. friendly, patient and so very helpful. He has made our car buying experience a great one. Thank you Mr. Troncoso. He is a real asset to the car industry. helpful. He has made our car buying experience a great one. Thank you Mr. Troncoso. He is a real asset to the car industry. More

Vincent Troncoso provided A++ customer service. We are very pleased with our purchase of this pre-owned, certified 2011 E550 vehicle from Walter's Mercedes Benz, Riverside. Will definitely recommend frien very pleased with our purchase of this pre-owned, certified 2011 E550 vehicle from Walter's Mercedes Benz, Riverside. Will definitely recommend friends to this dealership More

I went to the dealership to purchase a new car, the sales person Mr. Vincent Troncoso was super friendly and professional, he give me a deal over the phone, and he kept his words and gave me a best deal arou person Mr. Vincent Troncoso was super friendly and professional, he give me a deal over the phone, and he kept his words and gave me a best deal around the area, by the way I have been searching for this vehicle for a long time. the finance manager was nice also, he didn't try to push me to purchase any additional options I don't need. the overall experience was fantastic, I will definitely recormand all my friends to this dealership. More