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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,007 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,007 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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June 08, 2021
My service advisor, David Greene, is responsive, helpful, and always makes bringing my car in fit service a pleasant experience. I have always received a loaner car when my vehicle was being detailed or requ and always makes bringing my car in fit service a pleasant experience. I have always received a loaner car when my vehicle was being detailed or required more than a couple of hours of attention. More
by jroberts
Employees Worked With
David Greene
June 08, 2021
Brandon Monaco is an excellent service rep. He is responsive, courteous and resourceful. I would rate him as a 10! It was necessary for me to be there 3 times in 3 weeks and he never failed to provi responsive, courteous and resourceful. I would rate him as a 10! It was necessary for me to be there 3 times in 3 weeks and he never failed to provide excellent service. Devota Phillips More
by thereader39
Employees Worked With
Brandon Monaco
June 06, 2021
My experience was great!Cody Burt was great .. his customer service skills was amazing,he explained everything and was so professional Will visit again all the way from Vegas !!! customer service skills was amazing,he explained everything and was so professional Will visit again all the way from Vegas !!! More
by Princesslamia
Employees Worked With
Cody Burt
June 04, 2021
Alex Ramirez was simply the best. Thank you for being so helpful and fast! Was a pleasure working with you on service on my car. helpful and fast! Was a pleasure working with you on service on my car. More
by 1cruizer
Employees Worked With
June 03, 2021
Had my vehicle serviced and received excellent professional service from Brandon Monaco. Had my vehicle serviced, washed and ready to go before the promised time! Educated me on my tire pressure s professional service from Brandon Monaco. Had my vehicle serviced, washed and ready to go before the promised time! Educated me on my tire pressure since I showed concerns on it. Great experience, highly recommend Walter’s and Brandon Monaco! More
by Sassy senior!
Employees Worked With
Brandon Monaco
June 01, 2021
Brandon Monaco, my service rep, took great care of me and my E400. There was a problem with my service date, he immediately straightened that out. He kept me posted on the service and extended my loaner ca my E400. There was a problem with my service date, he immediately straightened that out. He kept me posted on the service and extended my loaner car until it was convenient for me to pick up my Benz. Thank you Brandon for great customer service. More
by double D
Employees Worked With
Brandon Monaco
May 31, 2021
Brought in my car for a quick service and everything was in order and had all my questions answered on the spot! Great job to Joseph who helped me out and made sure I was good to go! in order and had all my questions answered on the spot! Great job to Joseph who helped me out and made sure I was good to go! More
by D4NIEL
Employees Worked With
May 31, 2021
The customer service and vehicle service is excellent! Everyone is very friendly and courteous. Brandon is a gentleman and on top of his game. I appreciate the attention to detail. It’s a pleasure doing b Everyone is very friendly and courteous. Brandon is a gentleman and on top of his game. I appreciate the attention to detail. It’s a pleasure doing business with him and the rest of the crew. More
by Saintyaco
Employees Worked With
Brandon Monaco
May 31, 2021
Walters knows 5 star service. I’m always treated so kind and with honesty. They make sure to keep my vehicle in shape and it’s always clean when I get it back. and with honesty. They make sure to keep my vehicle in shape and it’s always clean when I get it back. More
by Barcenas1992
Employees Worked With
May 31, 2021
My experience at Walters Mercedes Benz was great. No complaints here. Very easy going people and professional at the same time. Austin Schneider helped me out with my service. complaints here. Very easy going people and professional at the same time. Austin Schneider helped me out with my service. More
by Nessness
Employees Worked With
Austin Schneider
