Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,007 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,007 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Sort by
May 31, 2021
Austin Schneider helped me understand my repair and answered any of my questions with pleasure. Great company with people who care about their product! Awesome! answered any of my questions with pleasure. Great company with people who care about their product! Awesome! More
by Mer
Employees Worked With
Austin Schneider
May 31, 2021
I have always brought my car to this dealership and will never go anywhere else. My husband and I always feel so welcomed as soon as we enter the doors. never go anywhere else. My husband and I always feel so welcomed as soon as we enter the doors. More
by lisa_love
Employees Worked With
May 30, 2021
As a first time car owner I’m very apprehensive where I take my car to get serviced. Anyway, I took my car to Walters and had a great experienced. I was helped by Joseph who was very friendly and answered take my car to get serviced. Anyway, I took my car to Walters and had a great experienced. I was helped by Joseph who was very friendly and answered all the questions I had concerns about. I would definitely recommend this location, and make sure to ask for Joseph! More
by Gabber
Employees Worked With
May 30, 2021
We always have our Mercedes serviced at Walter’s which is where we originally bought it from. They always provide excellent service and their crew is always friendly and answer all our questions in the most where we originally bought it from. They always provide excellent service and their crew is always friendly and answer all our questions in the most professional manner. More
by Carlos
Employees Worked With
Austin Schneider
May 29, 2021
Thank you Austin for personable, professional, friendly and efficient service. I appreciate that you were able to arrange to have my car diagnosed, serviced and back on the road promptly. Thank you for y and efficient service. I appreciate that you were able to arrange to have my car diagnosed, serviced and back on the road promptly. Thank you for your outstanding customer service.👏 More
by Jesusgirl
Employees Worked With
Austin Schneider
May 29, 2021
Thank you Mr. Austin Schneider for arranging to have my car checked and out of the shop in less time than expected. I appreciate your professional, friendly and welcoming attitude. car checked and out of the shop in less time than expected. I appreciate your professional, friendly and welcoming attitude. More
by Jesusgirl
Employees Worked With
Austin Schneider
May 29, 2021
We are so lucky to have found Walter's and our Service Advisor, Alex Ramirez. The staff are professional and friendly. Alex has gone above and beyond to answer questions and provide quality customer ser Advisor, Alex Ramirez. The staff are professional and friendly. Alex has gone above and beyond to answer questions and provide quality customer service. More
by jancielee
May 29, 2021
I would like to thank JR Rodriguez for his exceptional service and always being reliable when my car needs maintenance. I am unable to maintain my car’s cleanliness as I work a busy schedule and have heal service and always being reliable when my car needs maintenance. I am unable to maintain my car’s cleanliness as I work a busy schedule and have health issues. I am very appreciative of JR’s help and kindness. More
by tyrone
Employees Worked With
May 29, 2021
I Just wanted to take a minute to thank Alex Ramirez for all his help. I am always at ease when I drop off my car for any work that is needed. The service is excellent and I highly recommend him 100%. all his help. I am always at ease when I drop off my car for any work that is needed. The service is excellent and I highly recommend him 100%. More
by JILL5
Employees Worked With
May 27, 2021
A short time back a check engine light came on in my vehicle. I immediately went to my service advisor Brandon Monaco for assistance Brandon had the service technician diagnose the problem and repair vehicle. I immediately went to my service advisor Brandon Monaco for assistance Brandon had the service technician diagnose the problem and repair it and I was on my way home in record time. As always very polite and courteous service and advice and recommendations. No task is to much for him. THANKS AGAIN. More
by Jimmy John
Employees Worked With
Brandon Monaco
