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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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May 29, 2021
I Just wanted to take a minute to thank Alex Ramirez for all his help. I am always at ease when I drop off my car for any work that is needed. The service is excellent and I highly recommend him 100%. all his help. I am always at ease when I drop off my car for any work that is needed. The service is excellent and I highly recommend him 100%. More
by JILL5
Employees Worked With
May 27, 2021
Great fast and friendly service was able to get me a loaner car same day got car done in a good convenient time and even gave me a little discount 😀 loaner car same day got car done in a good convenient time and even gave me a little discount 😀 More
by Deannalwaddell
Employees Worked With
Brandon Monaco
May 27, 2021
Even though I have a choice of what dealership to take my car to I always go to Walter’s. All the employees there are great. Cody Burt was the technician who took care of my car. My car was missing and I w car to I always go to Walter’s. All the employees there are great. Cody Burt was the technician who took care of my car. My car was missing and I was afraid to drive it. But Cody took care of the problem in no time. And it’s good as new. Thank You More
by castlpoa
Employees Worked With
Cody Burt
May 27, 2021
A short time back a check engine light came on in my vehicle. I immediately went to my service advisor Brandon Monaco for assistance Brandon had the service technician diagnose the problem and repair vehicle. I immediately went to my service advisor Brandon Monaco for assistance Brandon had the service technician diagnose the problem and repair it and I was on my way home in record time. As always very polite and courteous service and advice and recommendations. No task is to much for him. THANKS AGAIN. More
by Jimmy John
Employees Worked With
Brandon Monaco
May 27, 2021
JR Rodriguez always provides a VIP customer experience to me. I couldn’t be more grateful for having him as my service rep. My G Wagon had a spark plug that had been miss firing and he immediately came to Re me. I couldn’t be more grateful for having him as my service rep. My G Wagon had a spark plug that had been miss firing and he immediately came to Redlands and swapped my car for and provided me a loaner, which was amazing because I literally had just picked up my family from Indiana at the airport. He was able to get my car repaired same day and returned my car that evening. I was so impressed with his quick response and how much he cared. The entire experience was impressive. More
by LisaH
Employees Worked With
May 27, 2021
Hard work all around when coming to Walter Mercedes Benz. All the employees are on top of their game. Great store if your looking for a new car and even better for service. All the employees are on top of their game. Great store if your looking for a new car and even better for service. More
by Galvin_lu
May 27, 2021
First purchase was with Walters about 15 years ago. And we keep coming back. We buy here and we service here everytime. Great job team. For the past three years my service rep. Has been David and he’s neve we keep coming back. We buy here and we service here everytime. Great job team. For the past three years my service rep. Has been David and he’s never disappoints. More
by Castout78
Employees Worked With
David Greene
May 26, 2021
Wonderful service. It was my first visit here at Walters and it won’t be my last. I bought my car from another place but I’ll be coming here for all my future visits. and it won’t be my last. I bought my car from another place but I’ll be coming here for all my future visits. More
by Djj319
Employees Worked With
David Greene
May 26, 2021
David is a perfect representative for this dealership. It’s always on top of his game. Meets me out front and makes sure me and my wife get out ASAP. Thanks again. It’s always on top of his game. Meets me out front and makes sure me and my wife get out ASAP. Thanks again. More
by Crisd
Employees Worked With
David Greene
May 25, 2021
Awesome customer service. Everyone is friendly and ready to help at any time. I will defiantly be back for my next service. Thank you very much. to help at any time. I will defiantly be back for my next service. Thank you very much. More
by Bryangarcia708
Employees Worked With
David Greene
