Walter's Mercedes-Benz of Riverside - Service Center

I was helped by Mr. Alex Ramirez at service dept. as soon as I arrived at the dealership he greeted me and quickly discussed my service needs. This time he escorted me to his desk and we went over the soon as I arrived at the dealership he greeted me and quickly discussed my service needs. This time he escorted me to his desk and we went over the details. As promised the vehicle was ready in time. Alex kept me informed throughout the entire process. He is courteous and highly professional. I recommend Walter’s for your Mercedes service needs and Seek our Mr. Alex for a caring service. More

I had to come in for an inspection on my new car and my service rep was Cody. As always, he is very professional, straightforward and willing to help. I don’t think twice when I have go bring my car in, I service rep was Cody. As always, he is very professional, straightforward and willing to help. I don’t think twice when I have go bring my car in, I know it will be in good hands. Thank-you Cody for always providing an A+ experience! More

Cory Burt has been helping servicing my SLK and R 350. He is always professional and pleasant to work with. Can’t have better service person to work with than Coty! is always professional and pleasant to work with. Can’t have better service person to work with than Coty! More

I am always impressed with the way that I am treated by Mark Interlicchia at Walter’s Mercedes Benz while servicing our vehicle. My family has been a client of Walter’s for over 25 years and my relationsh Mark Interlicchia at Walter’s Mercedes Benz while servicing our vehicle. My family has been a client of Walter’s for over 25 years and my relationship with the service department is very important when selecting a vehicle. Mark never disappoints and continues to be an asset to Walter’s Mercedes Benz. More

David Greene assisted me fast and got my car in for recall same day and completed with an Uber to drop me off and pick me recall same day and completed with an Uber to drop me off and pick me More

I had a great experience here at Walters. The whole team here is really helpful and I got all my questions answered in a timely manner. I was kept in the loop with every single detail , thanks again! here is really helpful and I got all my questions answered in a timely manner. I was kept in the loop with every single detail , thanks again! More

Highly recommend the service department my advisor was outstanding. I took my car in at my earliest convenience 9am and they had it ready by 1pm IMPRESSIVE! outstanding. I took my car in at my earliest convenience 9am and they had it ready by 1pm IMPRESSIVE! More

At a time when so much seems out of control and unpredictable, it is a blessing to have Mr. Austin Schneider as my Service Representative: Austin is Knowledgeable, dependable, and has a great dem unpredictable, it is a blessing to have Mr. Austin Schneider as my Service Representative: Austin is Knowledgeable, dependable, and has a great demeanor. Austin, thank you for your consistent and outstanding service. 🙌 S. Brito More

Austin was awesome. He was super friendly and was able to answer all of my questions. Went above and beyond for what I had asked. Not to mention my service was done in a day compared to the original couple d answer all of my questions. Went above and beyond for what I had asked. Not to mention my service was done in a day compared to the original couple day estimate. Would definitely come back and work with him. More

Never disappointed when I come to bring my car in for service. Very pleased with the service and care of my car. I can always count on Walters! A big THANK YOU to my advisor Joseph. He has helped me in t service. Very pleased with the service and care of my car. I can always count on Walters! A big THANK YOU to my advisor Joseph. He has helped me in the past and he does a great job. If I could give 10 stars I would!! More