Walter's Mercedes-Benz of Riverside - Service Center

Austin Schneider.....A - attentiveU - UpstandingS - Austin Schneider..... A - attentive U - Upstanding S - Superior T - Timely I - Illustrious N - Nice S - Service Minded C - Considerate H Austin Schneider..... A - attentive U - Upstanding S - Superior T - Timely I - Illustrious N - Nice S - Service Minded C - Considerate H - Helpful N - Neighborly E - Earnest I - impeccable D - Diligent E - Extraordinary R - Really Good at providing Excellent Customer Service. Thank you Austin for always going above and beyond to ensure that even a pain in the rear customer like me, gets treated amazingly. More

Thank you Joseph Loera for you wonderful service for my Auxiliary battery replacement. You recommendation is helpful and you are professional and a great advisor. I will stay with Walter's because I trust Auxiliary battery replacement. You recommendation is helpful and you are professional and a great advisor. I will stay with Walter's because I trust you and your service. More

Awesome job to the whole team at Walters Mercedes. My family has bought several cars there so far and will continue to do so. Service is always on point and never disappoints. family has bought several cars there so far and will continue to do so. Service is always on point and never disappoints. More

I can’t tell you how appreciated I am of having Austin Schneider, for my service advisor. He’s been on the spot all the time and making recommendations and keeping me informed on the service of my vehicle Schneider, for my service advisor. He’s been on the spot all the time and making recommendations and keeping me informed on the service of my vehicle. Very friendly and not pushy. I like his style of customer service. Great job. More

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David takes care of both my and my wife’s cars with every service. Just got my tires replaced and alignment done. David made sure I got the discount they are running in the tires this month. Great job. service. Just got my tires replaced and alignment done. David made sure I got the discount they are running in the tires this month. Great job. More

Brandon Monaco was wonderful to work with at Walters Mercedes. Very friendly, professional, and knowledgeable of the services my car needed. I won’t take my Mercedes anywhere else! Mercedes. Very friendly, professional, and knowledgeable of the services my car needed. I won’t take my Mercedes anywhere else! More

I had to bring in my 2014 Mercedes Benz GLK 350 for service on Wednesday April 7, 2021. On my way to the dealer I noticed or heard this noise coming from what I thought shocks or structs. After the tec service on Wednesday April 7, 2021. On my way to the dealer I noticed or heard this noise coming from what I thought shocks or structs. After the technician looked at it; he found it was the sway bar was loosen. I appreciate them tighten it but I have to admit since then it hasn't driven the same. As usual Austin is kind and friendly. I appreciate his customer service and patience with me. Thank you again Austin. More

Brandon is always very helpful and accommodating. They do their best to get it right the first time. All of the staff that I've ever dealt with is very pleasant. their best to get it right the first time. All of the staff that I've ever dealt with is very pleasant. More

I was helped by Mr. Alex Ramirez at service dept. as soon as I arrived at the dealership he greeted me and quickly discussed my service needs. This time he escorted me to his desk and we went over the soon as I arrived at the dealership he greeted me and quickly discussed my service needs. This time he escorted me to his desk and we went over the details. As promised the vehicle was ready in time. Alex kept me informed throughout the entire process. He is courteous and highly professional. I recommend Walter’s for your Mercedes service needs and Seek our Mr. Alex for a caring service. More