Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,996 Reviews

2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
March 03, 2021

Brandon Monaco delivered top tier Mercedes class service during my visit by addressing every concern. This level of service started from the moment that I arrived when I was greeted curb side by the young l More

by xoemtech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady that greeted me curbside and notified my advisor. , Brandon Monaco
Mar 05, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this excellent review! Offering top-quality service is always our goal, and we are overjoyed that our efforts met your satisfaction. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 03, 2021

Joseph Loera. He is a nice guy , friendly . The service in the front dest really nice too . I think I really happy for my car. More

by Lam Le
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Walter's Mercedes-Benz of Riverside responded

Lam, Thank you for leaving Joseph this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 02, 2021

I had to take my car in for service I was helped right away and taken to David Greene to help with the process he was very helpful and professional. I would recommend Walters Mercedes Benz of Riverside to More

by aliciastation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are happy to hear that David took such great care of you throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 28, 2021

Austin goes above and beyond in making us feel like part of the Mercedes family. He is the reason why we come back to Walters Riverside for service work. His attention to keeping us informed with every ste More

by Rollefsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Mar 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this wonderful review! We are delighted to know that he always takes great care of you and provides you with the top-quality service that you so much deserve! We thank you for confiding in Austin and our dealership with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 28, 2021

thank you Jr for the excellent service and being very helpful whenever my car needs maintenance. You Always the best. I will always prefer walters mercedes benz for my car! More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Alex, Thank you so much for your amazing review! We are honored to have your confidence and loyalty, and we are thrilled that JR could consistently be of exceptional assistance to you. Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 27, 2021

My advisor Joe was awesome with taking care of my service, He couldn’t be more professional and easy to discuss things I didn’t understand about my vehicle. More

by Bradley.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Bradley, Thank you for leaving Joseph this 5-star review! We are so glad that he could get you and your automotive needs seamlessly taken care of. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 27, 2021

Thank you, JR, for your exceptional customer service year after year. I really appreciate you and the staff at Walter’s Mercedes-Benz of Riverside. More

by Irene Campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Irene, Thank you for leaving JR this 5-star review! We are overjoyed that he could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 27, 2021

I always like going to Walter‘s Mercedes Benz because I feel appreciated. Corey was very professional yet friendly. Kevin in the parts department was very helpful and checked on me to make sure I was being More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Feb 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Patricia, Thank you so much for your positive review! We are so glad that our team could be of assistance to you and make you feel like the valued customer that you are! We thank you for confiding in our dealership with your automotive needs. Please drive safely, and do not hesitate to give us a call the next time you have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 27, 2021

Very efficient staff, fair and friendly. I had complimentary loaner brand new SUV MB vehicle and used 2 days . Tire prices are now almost as low as all other tire shops with the advantage of havi More

by Crista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Crista, Thank you so much for your positive review! We are pleased that we could get you and your automotive needs efficiently taken care of. Offering top-notch service and deals is always our goal, and we will certainly provide you with nothing less in the future! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 27, 2021

JR was always easy to reach, quick to respond and made us feel like we were always top priority with sincere engagement every time. Highest regards and highly recommended More

by cdeese1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this positive review and recommendation! We are overjoyed that he could put you at ease and make you feel like the valued customer that you are! We wish you the safest of travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

...
115
...