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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,020 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,020 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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March 23, 2021
Mr. Alex Ramirez helped me for my vehicle service needs. He is a true professional with utmost care for the client satisfaction. He kept me posted throughout the entire process and ensured that the vehicl He is a true professional with utmost care for the client satisfaction. He kept me posted throughout the entire process and ensured that the vehicle was ready on time as promised. He is a true asset on the walter's mercedes service dept. team. More
by gupta
Employees Worked With
March 22, 2021
Quick, courteous, and efficient. I was in and out without any problems. Any questions that I did have, Cody was extremely polite and knowledgeable and addressed all my concerns. any problems. Any questions that I did have, Cody was extremely polite and knowledgeable and addressed all my concerns. More
by Nicole_d_heard
Employees Worked With
Cody Burt
March 20, 2021
Excellent service. My car hasn't run this good in years. Done on time and communication throughout. I also appreciated the loaner car thst was provided. Done on time and communication throughout. I also appreciated the loaner car thst was provided. More
by mjsylvester
Employees Worked With
Cody Burt
March 19, 2021
Awesome customer service! Always a pleasure working with Joseph. I've brought my car in multiple times and everything was great and smooth every single time! Thank you very much. Joseph. I've brought my car in multiple times and everything was great and smooth every single time! Thank you very much. More
by LeticiaV
Employees Worked With
March 19, 2021
We always bring our car back for service since the purchase from Walter’s. Great customer service and communication with Brandon Monaco our service representative. purchase from Walter’s. Great customer service and communication with Brandon Monaco our service representative. More
by CSN
Employees Worked With
Brandon Monaco
March 19, 2021
Excellent Customer Service. My Vehicle was towed to Walters Dealership and J.R. was available and followed up with me regarding any questions I had. Walters Dealership and J.R. was available and followed up with me regarding any questions I had. More
by Charlene
March 18, 2021
Austin Schneider was EXCEPTIONAL. He is very attentive and went above and beyond! Looking forward to bring my Merc back to Walther Mercedes Benz. THANK YOU! and went above and beyond! Looking forward to bring my Merc back to Walther Mercedes Benz. THANK YOU! More
by Mikeowiz
Employees Worked With
Austin Schneider
March 18, 2021
David is outstanding with it comes to customer service. He always meets me at my car when pulling up and makes sure I’m in / out within minutes. Great work, keep doing it. He always meets me at my car when pulling up and makes sure I’m in / out within minutes. Great work, keep doing it. More
by Oshanetim
Employees Worked With
David Greene
March 18, 2021
Came in Wednesday afternoon needing service and tire light was on. David and his team had my service done and I was back on the road within 2 hours. Fast service and friendly people all around. light was on. David and his team had my service done and I was back on the road within 2 hours. Fast service and friendly people all around. More
by Tinabear115
Employees Worked With
David Greene
March 17, 2021
JR Rodriguez has worked with me for almost 2 yrs. He’s always on his game. Any questions or concerns I may have he answers them or will find out. always on his game. Any questions or concerns I may have he answers them or will find out. More
by Suzq
Employees Worked With
