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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 17, 2020

I’m always happy with service and customer care experience provided at Walters MBZ of Riverside from David Greene. I appreciate being kept updated regarding my car’s needs via telephone call and t More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 17, 2020 -

Walter's Mercedes-Benz of Riverside responded

Deon, Thank you so much for your positive review! Providing top-quality service is so important to us, and we are pleased that David's efforts continuously meet your satisfaction! Your safety and satisfaction are of the utmost importance to us, and we will certainly continue providing you with the same 5-star service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 16, 2020

My last two visits to Walter’s MB of Riverside were great experiences. Cody Burt and Mark Interlicchia turned what could have been a stressful, super expensive experience into a “that didn’t hurt to bad expe More

by Rick F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
Dec 17, 2020 -

Walter's Mercedes-Benz of Riverside responded

Rick, Thank you so much for your positive review! We are overjoyed that Mark could put you at ease and make your experience as seamless as possible! He will be honored to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 14, 2020

My service adviser Brandon Monaco is friendly and knowledgeable. I’m very happy with his service. I understand most of the Mercedes Dealerships services price are almost the same but with his profes More

by TUAN vu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 17, 2020 -

Walter's Mercedes-Benz of Riverside responded

Tuan, Thank you for leaving Brandon this positive review! He will be honored to hear of your very kind words and to know how greatly you valued his service! It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 11, 2020

As Always Outstanding Service. All Employees Very Friendly. Place Super Clean. I Live In The City Of Menifee And I Drive Too Riverside Walter’s. Been Coming To Walter’s Over 20 Years. Brandon My More

by easy2061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 14, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We appreciate your business and are pleased that Brandon could consistently provide you with the quality service that you so much deserve! Your safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 11, 2020

My service advisor Joseph Loera was very courteous and displayed a high level of professionalism. He helped me understand what was needed for my MBZ More

by pelac52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this positive review! We are pleased that he could get you and your automotive needs taken care of! It is our pleasure to assist you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 10, 2020

I had a honest relationship with Alex Ramirez good suggestions and great results .. keeping the bar high remains a priority .. always a great experience at Walter's great Job. More

by Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Walter's Mercedes-Benz of Riverside responded

Steele, Thank you for leaving Alex this 5-star review! We are so glad that he could be of assistance to you and provide you with a 5-star experience once again! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 09, 2020

David Greene was absolutely professional, very prompt and helpful. Knowledgeable about our vehicle-made recommendations and answered all our questions and concerns. Well done David! More

by Kretch
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 10, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! He certainly is an expert at his skill, and we are overjoyed that he could be of great assistance to you! If you ever have any further questions or concerns, please do not hesitate to give us a call. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 08, 2020

Always great service and gets the job done. Been coming here for 4 years. Service is quick and when I leave the car I get a loaner vehicle while I wait. More

by JDavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this excellent review! We appreciate your business and are pleased that we could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 03, 2020

Cody is such a nice guy, he always gives excellent customer service and a friendly smile. He makes sure I feel welcomed every time I bring my car in for service, it's always a pleasure. More

by luckyayon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Cody this 5-star review! We are delighted to know that he always takes great care of you and ensures that your visits are as pleasant as possible! He will be honored to know how confident you are in his efforts, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 03, 2020

Brandon Monaco was great :). Will return to Walters Mercedes Benz for any service needs. Thank you for being the best is the best. Until next time. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, David Greene, Cody Burt, Austin Schneider, Adam Garcia
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Brandon this 5-star review! We are delighted to know that Brandon took such great care of you throughout your recent visit! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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