Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
November 25, 2020

Alex Ramirez assisted me with my latest service isssue. I am grateful that he is so courteous and honest ! Great customer service . Thank you for the excellent care. I will continue to service my vehicles he More

by Teesisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt , David Greene, Cody Burt, Austin Schneider
Nov 25, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could be of remarkable assistance to you throughout your recent visit! It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 24, 2020

Alex Ramirez at Walter's Mercedes-Benz of Riverside did a wonderful job of taking care of us, we called late on a Saturday and he was able to take our car in for servicing and changing out a flat tire. Every More

by Nathaniel Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Walter's Mercedes-Benz of Riverside responded

Nathaniel, Thank you for leaving Alex this excellent review! We are pleased to know that he took great care of you and ensured that your concerns were efficiently resolved! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 21, 2020

Customer service is key at times like this. David and his team did an amazing job. And the free coffee while you wait made it easy to hang out for an hour for my car. More

by Tuckfrann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review! We are overjoyed that our team could be of assistance to you and get your automotive needs taken care of- seamlessly and efficiently. It is our pleasure to serve you in any way possible. Please let us know how David and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 21, 2020

Adam Garcia was Awsome! Took care of my GLC even though we had lots of problems he really went the extra mile. Would definitely go back More

by Ahavadjiasandress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider, Adam Garcia
Nov 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Adam this 5-star review! We are pleased that he could get you and your vehicular needs efficiently taken care of! It is our pleasure to assist you in any way possible, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 21, 2020

This is not my first time or last time coming to Walters Mercedes. I love this dealership. Everyone is always nice and friendly. I always went to mark but now David has been helping me out and he’s killing More

by Tinabear115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Cody Burt
Nov 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Tina, Thank you so much for your wonderful review! We are honored to have your confidence and loyalty, and we are pleased that we could continuously provide you with the quality service that you so much deserve! We wish you the safest of travels and look forward to continue providing you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 20, 2020

David Greene was amazing! From beginning to end and didn’t hesitate to answer any of my questions. David was very informative and genuinely nice. I had an awesome experience with David. More

by Rida Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this wonderful review! We are pleased that he could be of remarkable assistance to you and provide you with the 5-star experience that you so much deserve! It is a pleasure to hear of your satisfaction. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 19, 2020

David always provides great service. He’s very fast and friendly. I recommend all my family to see him. We have 4 Mercedes in the family. More

by Rmcfaddin09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are pleased that he could consistently be of assistance to you, and he will be honored to have earned your kind recommendation! We appreciate your business. Please do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 18, 2020

Outstanding service for my first visit at Walters. David was my advisor and he had me out in under 2 hours. Great job. I’ll be back!!! More

by Nelneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 18, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are overjoyed that we had the opportunity to work with you, and we are pleased that our efforts met your satisfaction! Providing quality and efficient service is always our goal, and we will certainly offer you nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 18, 2020

Came in for tire pressure, only to find out my vehicle had a recall. David and his team did a great job. They got me loaner car right away and I made it to work on time. More

by Arthurwilvox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Arthur, Thank you so much for your positive review! It is our pleasure to serve you, and we are pleased that we could get your automotive needs thoroughly resolved! We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 18, 2020

Very nice guy, no pressure on any service, just recommend it, honest guy, will bring both of my cls550 and glk350 here. Very happy, Tommy le More

by Tommyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Walter's Mercedes-Benz of Riverside responded

Tommy, Thank you so much for your excellent review! We are delighted to know that Joseph took great care of you and provided you with the thorough and pressure-free service that you so much deserve! He will be proud that his efforts met your satisfaction. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

...
127
...