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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,998 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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November 17, 2020
Fast service easy to speak to very friendly always helpful recommend him the best at riverside Mercedes 10/10 always easy to make appoiments as well helpful recommend him the best at riverside Mercedes 10/10 always easy to make appoiments as well More
by Maney951
Employees Worked With
David Greene
November 15, 2020
turning my mercedes in off of lease was easy and pleasant.. FELOMENA was great...thanks again WALTERS MERCEDES...also i must include BRANDON MONACO , BRANDON IS THE REASON I COME BACK TO WALTE pleasant.. FELOMENA was great...thanks again WALTERS MERCEDES...also i must include BRANDON MONACO , BRANDON IS THE REASON I COME BACK TO WALTERS.. HE THE BEST OF THE BEST. BRANDON IS THE ROCK OF WALTERS MERCEDES... More
by harleytt
November 15, 2020
Everything at Walter’s is always top notch. The appointment process, to drop off, loaner service, and pick up - it’s seamless and professional every time. Working with Austin Schneider as my servic appointment process, to drop off, loaner service, and pick up - it’s seamless and professional every time. Working with Austin Schneider as my service advisor is a pleasure. He is very knowledgeable and timely with each step of the way, and he is great at what he does. I can always count on this location for all my vehicle needs. More
by LexieL
Employees Worked With
Austin Schneider
November 15, 2020
I don’t usually have the time or energy to go and leave a review for everyone. But this time I have to, I have been a Mercedes Benz owner for over 35 years I have and had a lot of different models and I have review for everyone. But this time I have to, I have been a Mercedes Benz owner for over 35 years I have and had a lot of different models and I have been in a lot of different dealer ships this one by far is the worst . Worst costumer service ever unprofessional and impolite employees. The sales manager and this Austin guy at service department was lying to his GM on the phone at the front of me thinking KA will make him succeed but cheaters don’t succeed sir. This is the kind of dealership that you take your car to with a small problem in your car and they miss up something else so you have to come back and pay more and more. They are really ruined the reputation of Mercedes Benz USA. I feel bad for the owners and the investors that they spent millions of dollars to make a good business and because they hire a bad dishonest and disrespectful employees that miss up and ruined their reputation. Bad business practices. More
by Sherif Loza
November 13, 2020
David is very pleasant. Takes care of all my need with my both mercedes. David is always on time and rapid. David notifies me with everything in regards to my cars both mercedes. David is always on time and rapid. David notifies me with everything in regards to my cars More
by terry galloway
Employees Worked With
David Greene
November 13, 2020
David Greene Help me with my service and update me on time letting me know ahead of time for what else service I need for my car. Very professional and very kind to talk too. I’m looking forward to work time letting me know ahead of time for what else service I need for my car. Very professional and very kind to talk too. I’m looking forward to work with him on my future service. More
by Jeffyz
Employees Worked With
David Greene
November 12, 2020
I had the pleasure of working with Michael Ramos in your service department. Michael was very helpful in keeping me updated with the status of my car and listened carefully when I described the problem. T service department. Michael was very helpful in keeping me updated with the status of my car and listened carefully when I described the problem. Thanks Michael, great job! More
by MLS
Employees Worked With
Michael Ramos
November 12, 2020
Brandon is very knowledgeable, caring and excellent customer services. I only bring my car to Walters because of Brandon. Keep up the great work Brandon. customer services. I only bring my car to Walters because of Brandon. Keep up the great work Brandon. More
by mary.fnp68
Employees Worked With
Brandon Monaco, Ted Schwartz
November 10, 2020
Since my first maintenance service in August 1976, yes at the old dealership on Indiana, to my present advisor Brandon, my assistance has been outstanding. Brandon listens to me and describes in detail the r the old dealership on Indiana, to my present advisor Brandon, my assistance has been outstanding. Brandon listens to me and describes in detail the required maintenance needed. I appreciate that especially now at my senior age. Thanks, Brandon - that is why keep asking for you when I need service. More
by LS10336325
Employees Worked With
Brandon Monaco
