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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,996 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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October 26, 2020
Our battery was not holding a charge. Appointment scheduling was easy. Joseph Loera went above and beyond to get us serviced quickly. Good job, thanks! scheduling was easy. Joseph Loera went above and beyond to get us serviced quickly. Good job, thanks! More
by CodyP
Employees Worked With
October 25, 2020
There are not enough superlatives to express the awesome customer service I received at the very professional and knowledgeable hands of Austin Schneider. Austin, thank you for your consistent and extra customer service I received at the very professional and knowledgeable hands of Austin Schneider. Austin, thank you for your consistent and extraordinary customer service. God bless your beautiful heart. 😊 🙏 🙌 👏 More
by Jesusgirl
Employees Worked With
Austin Schneider
October 22, 2020
My CLS450 in for first service. Excellent service from our advisor JR Rodriguez who always takes great care of us and is professional, courteous and a pleasure to work with. Thanks for persevering JR and our advisor JR Rodriguez who always takes great care of us and is professional, courteous and a pleasure to work with. Thanks for persevering JR and Paul (lead technician) to correct the problem with the anti collision sensors! More
by David Hughes
October 21, 2020
David Green is always so efficient, helpful, and friendly. He helps with all vehicle decisions and makes it affordable. I would recommend Walter’s to anyone! friendly. He helps with all vehicle decisions and makes it affordable. I would recommend Walter’s to anyone! More
by Laura G
Employees Worked With
David Greene
October 20, 2020
Great service and very nice service waiting room. You are greeted quickly and well taken care of. Your service rep keeps you informed and you can pay online before picking up your car. greeted quickly and well taken care of. Your service rep keeps you informed and you can pay online before picking up your car. More
by JER
Employees Worked With
David Greene
October 19, 2020
I've been coming to Walter's for service for years and Alex Ramirez has been my service advisor for the last 2 yrs best Alex Ramirez has been my service advisor for the last 2 yrs best More
by THERON LEWIS
Employees Worked With
October 19, 2020
I would like to thank Brandon Monaco for his help. He was always available to speak with me and ready to help me when I needed. Thank you for making this experience so much easier for me, and even though my always available to speak with me and ready to help me when I needed. Thank you for making this experience so much easier for me, and even though my issue wasn’t resolved, you were a big help. More
by storres
Employees Worked With
Brandon Monaco
October 18, 2020
David Greene went above and beyond for me on my most recent visit for scheduled maintenance. As I have experienced in the past here, service has been well done. However, I also had a problem with my p recent visit for scheduled maintenance. As I have experienced in the past here, service has been well done. However, I also had a problem with my phone/bluetooth: people could not hear me. David and the technician were able to research, find and correct the issue (too much foam around the speaker). Now I can easily converse from my car. I am so appreciative and grateful that David went the extra mile for me! I am completely satisfied! More
by BettyJean.ODonnell
Employees Worked With
David Greene
October 18, 2020
The service is excellent. Austin have been very helpful and provided excellent service. He have been serving me for last four years and the the service have been above and beyond . and provided excellent service. He have been serving me for last four years and the the service have been above and beyond . More
by falam64
Employees Worked With
Austin Schneider
October 18, 2020
The whole set up from phone scheduling, rescheduling, drop off, servicing and picking up was great. David Greene was courteous, efficient and knowledgeable. I will recommend Walter's anytime. drop off, servicing and picking up was great. David Greene was courteous, efficient and knowledgeable. I will recommend Walter's anytime. More
by anthony.uwakwe
Employees Worked With
David Greene, Cody Burt
