Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,996 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Sort by
October 18, 2020
As always Brandon Monaco took very good care of our car, it was ready in a timely manner, it was clean and ready to go, thanks Brandon it was ready in a timely manner, it was clean and ready to go, thanks Brandon More
by mbmatthewsjr
Employees Worked With
Brandon Monaco, Brandon Monaco
October 17, 2020
Great service. Service advisor kept me well informed and updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you More
by Lalo909
Employees Worked With
October 17, 2020
Walters’s never disappoints!! Top notch service and great care of their customers. David Greene has been my service manager since 2017 and he has always gone above and beyond!!! With service like this, I can care of their customers. David Greene has been my service manager since 2017 and he has always gone above and beyond!!! With service like this, I cannot help but to be a loyal customer More
by Gdzdiva
Employees Worked With
David Greene
October 17, 2020
Brandon Monaco offers great service. He really makes having your car serviced an easy and painless experience. He keeps you updated on the status so you know exactly what's happening. having your car serviced an easy and painless experience. He keeps you updated on the status so you know exactly what's happening. More
by MA
Employees Worked With
Brandon Monaco
October 17, 2020
Great service and was very informative. I live all the way in Rancho Cucamonga and will always get service at this riverside dealership, they always have great service. way in Rancho Cucamonga and will always get service at this riverside dealership, they always have great service. More
by arose1125
Employees Worked With
David Greene
October 17, 2020
David Greene and his Managers at Walter's went over and above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so unhappy with Mercedes in general as I was only a few months out of Warranty. David assured me that this was obviously not from wear and tear. He and his Managers contacted Mercedes and they agreed to take care of the problem at no cost to me. David help to restore my faith in Mercedes and saved me well over 20k in costs!!! He showed me that they stand by their Cars. I would work with him again any day and buy again from Mercedes. Thanks David! More
by ARamsey
October 17, 2020
I have always had a wonderful experience going to Walter’s. The process is streamlined efficiently and everyone there is kind and courteous. My service provider, Austin Schneider is thorough, diligen Walter’s. The process is streamlined efficiently and everyone there is kind and courteous. My service provider, Austin Schneider is thorough, diligent, and friendly. He explains things in detail and makes the appointment easy. Thanks for everything! More
by LexieL
Employees Worked With
Austin Schneider
October 17, 2020
Alex Ramirez was very nice, patient, good listener, and tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! More
by Marianna
Employees Worked With
October 17, 2020
Walters Mercedes Benz Is the Best !! So much better a Dealership than my local Palm Springs Mercedes Benz Dealership. I always have had a great experience with the Walter's team!! Dealership than my local Palm Springs Mercedes Benz Dealership. I always have had a great experience with the Walter's team!! More
by mcarle209
Employees Worked With
Cody Burt
October 09, 2020
Always professional and in and out in the estimated time. Explains what the needs are and what the cost is. Doesn’t pressure if the service isn’t wanted. Explains what the needs are and what the cost is. Doesn’t pressure if the service isn’t wanted. More
by Joel A
Employees Worked With
Brandon Monaco
