Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,010 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Sort by
October 28, 2020
Thank you JR Rodriguez!!!!!!! It’s Always Amazing Customer Acknowledgment and Service... We are always treated so kindly, Never fails, Great choice and Great auto service !!!!! Customer Acknowledgment and Service... We are always treated so kindly, Never fails, Great choice and Great auto service !!!!! More
by RedRubyRuby
Employees Worked With
October 28, 2020
Thank you JR Rodriguez for the services done to both of my vehicles, your customer service was fantastic, you kept me well informed on everything being done and I will definitely be back, my vehicles, your customer service was fantastic, you kept me well informed on everything being done and I will definitely be back, More
by DeniseSs
Employees Worked With
October 28, 2020
J.R. Rodriguez thank you for such great service. Your knowledge made it easy to trust you and I appreciate that it was done in a timely manner. knowledge made it easy to trust you and I appreciate that it was done in a timely manner. More
by tapiam776
Employees Worked With
October 26, 2020
I stopped by with a warning sensor light. Alex Ramirez was prompt and was able to take care of my car within 1.5 hours. was prompt and was able to take care of my car within 1.5 hours. More
by Steve.baca
Employees Worked With
October 26, 2020
Our battery was not holding a charge. Appointment scheduling was easy. Joseph Loera went above and beyond to get us serviced quickly. Good job, thanks! scheduling was easy. Joseph Loera went above and beyond to get us serviced quickly. Good job, thanks! More
by CodyP
Employees Worked With
October 25, 2020
There are not enough superlatives to express the awesome customer service I received at the very professional and knowledgeable hands of Austin Schneider. Austin, thank you for your consistent and extra customer service I received at the very professional and knowledgeable hands of Austin Schneider. Austin, thank you for your consistent and extraordinary customer service. God bless your beautiful heart. 😊 🙏 🙌 👏 More
by Jesusgirl
Employees Worked With
Austin Schneider
October 22, 2020
My CLS450 in for first service. Excellent service from our advisor JR Rodriguez who always takes great care of us and is professional, courteous and a pleasure to work with. Thanks for persevering JR and our advisor JR Rodriguez who always takes great care of us and is professional, courteous and a pleasure to work with. Thanks for persevering JR and Paul (lead technician) to correct the problem with the anti collision sensors! More
by David Hughes
October 21, 2020
David Green is always so efficient, helpful, and friendly. He helps with all vehicle decisions and makes it affordable. I would recommend Walter’s to anyone! friendly. He helps with all vehicle decisions and makes it affordable. I would recommend Walter’s to anyone! More
by Laura G
Employees Worked With
David Greene
October 20, 2020
Great service and very nice service waiting room. You are greeted quickly and well taken care of. Your service rep keeps you informed and you can pay online before picking up your car. greeted quickly and well taken care of. Your service rep keeps you informed and you can pay online before picking up your car. More
by JER
Employees Worked With
David Greene
October 19, 2020
I would like to thank Brandon Monaco for his help. He was always available to speak with me and ready to help me when I needed. Thank you for making this experience so much easier for me, and even though my always available to speak with me and ready to help me when I needed. Thank you for making this experience so much easier for me, and even though my issue wasn’t resolved, you were a big help. More
by storres
Employees Worked With
Brandon Monaco
