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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,996 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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October 01, 2020
Went in for service for a check engine light. Adam was very helpful at explaining what this issue was. He is very knowledgeable about the work he does. Would recommend! very helpful at explaining what this issue was. He is very knowledgeable about the work he does. Would recommend! More
by Jay Sanchez
Employees Worked With
Adam Garcia
October 01, 2020
J.R. Rodriguez was professional. His team took the time to drive with me to replicate the problem I had. Fantastic service. Above and beyond. to drive with me to replicate the problem I had. Fantastic service. Above and beyond. More
by Papajohn128
Employees Worked With
October 01, 2020
Austin is very thorough, easy to work with, and efficient. I will always use Austin if I can. He knows what needs to be done and how to address the issue in a timely manner and is always reliable. efficient. I will always use Austin if I can. He knows what needs to be done and how to address the issue in a timely manner and is always reliable. More
by Nolan K.
Employees Worked With
Austin Schneider
October 01, 2020
Great customer service, Alex was very personable and took the time to answers my questions. My car was finished in the time promised. Exceptional service! the time to answers my questions. My car was finished in the time promised. Exceptional service! More
by climbasan
Employees Worked With
October 01, 2020
jj was super nice and helpful especially during this crazy time! And safely did everything with Covid! Thank you and I will for sure go back!! crazy time! And safely did everything with Covid! Thank you and I will for sure go back!! More
by reneeflores28
Employees Worked With
October 01, 2020
JR Rodriguez has been our service rep for several years. We appreciate his helpfulness and integrity as well as the superior service that he and the service department provide us every time! Highly recomme We appreciate his helpfulness and integrity as well as the superior service that he and the service department provide us every time! Highly recommended Walter’s Mercedes! More
by Hi all
Employees Worked With
October 01, 2020
David Greene assisted me in deciding which Service was best for my car. I had many questions but he was patient, understood my concerns and was very helpful from dropping off my car to assisting me with t best for my car. I had many questions but he was patient, understood my concerns and was very helpful from dropping off my car to assisting me with the loaner vehicle. Thank you David! More
by Dot P.
Employees Worked With
David Greene
October 01, 2020
We brought my wife's GLC300 in for service on a Saturday and Brandon Monaco was our service advisor and took great care of us. A couple of issues came up but Brandon was able to resolve those in a professio and Brandon Monaco was our service advisor and took great care of us. A couple of issues came up but Brandon was able to resolve those in a professional and courteous fashion. Thanks Walter's Mercedes! More
by David Hughes
Employees Worked With
Brandon Monaco
September 30, 2020
Brandon was very knowledgeable and very thorough in explaining what needed to be done. I would highly recommend him to others and I look forward to his assistance next time. explaining what needed to be done. I would highly recommend him to others and I look forward to his assistance next time. More
by mbhoggard1500
Employees Worked With
Brandon Monaco
September 29, 2020
Austin was very patient with me and very forgiving of my misunderstandings and questions. As an older client with poor hearing and naturally mistrusting of dealers in general Austin quickly gained my trust, misunderstandings and questions. As an older client with poor hearing and naturally mistrusting of dealers in general Austin quickly gained my trust, and my service also included returning my car to me sparkling clean like it was brand new. Thank you Austin and Walter's Mercedes! More
by Bob Trujillo
Employees Worked With
Austin Schneider
