Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,011 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Walters Mercedes Benz Is the Best !! So much better a Dealership than my local Palm Springs Mercedes Benz Dealership. I always have had a great experience with the Walter's team!! Dealership than my local Palm Springs Mercedes Benz Dealership. I always have had a great experience with the Walter's team!! More
David Greene and his Managers at Walter's went over and above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so unhappy with Mercedes in general as I was only a few months out of Warranty. David assured me that this was obviously not from wear and tear. He and his Managers contacted Mercedes and they agreed to take care of the problem at no cost to me. David help to restore my faith in Mercedes and saved me well over 20k in costs!!! He showed me that they stand by their Cars. I would work with him again any day and buy again from Mercedes. Thanks David! More
Great service and was very informative. I live all the way in Rancho Cucamonga and will always get service at this riverside dealership, they always have great service. way in Rancho Cucamonga and will always get service at this riverside dealership, they always have great service. More
Great service. Service advisor kept me well informed and updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you More
Always professional and in and out in the estimated time. Explains what the needs are and what the cost is. Doesn’t pressure if the service isn’t wanted. Explains what the needs are and what the cost is. Doesn’t pressure if the service isn’t wanted. More
My experience with Brandon was excellent, I asked for him because he was very helpful during my first visit.The reason for the low rating there is sizable paint scratch on the roof because he was very helpful during my first visit.The reason for the low rating there is sizable paint scratch on the roof More
A big thank you to David Greene for always accommodating my schedule needs. He has made getting my car serviced at Walter’s hassle free. Much appreciated! my schedule needs. He has made getting my car serviced at Walter’s hassle free. Much appreciated! More
A always HelpfulU understands that I am extremely A always Helpful U understands that I am extremely frugal S service minded T trustworthy I interesting stories while waiting N nice person overal A always Helpful U understands that I am extremely frugal S service minded T trustworthy I interesting stories while waiting N nice person overall S sincere in his dedication C communicates very well in a timely manner H honest in his dealings N nicely dressed professional E exceptional commitment to client's needs I immediately responds top client needs D dedicated to his trade E extremely knowledgeable R really just a good guy doing a really good job to serve his clients More
My overall experience was excellent due to the efforts of Joseph Loera. His professionalism, knowledge and genuine desire to help go above and beyond expectations. Walters is lucky to have a person like Joe Joseph Loera. His professionalism, knowledge and genuine desire to help go above and beyond expectations. Walters is lucky to have a person like Joe representing them. More
Brandon has been servicing my cars for the last few Brandon has been servicing my cars for the last few years and I have never been disappointed. Excellent service and timely and accurate informatio Brandon has been servicing my cars for the last few years and I have never been disappointed. Excellent service and timely and accurate information. Thanks More