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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,011 Reviews

3,011 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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October 17, 2020

Walters Mercedes Benz Is the Best !! So much better a Dealership than my local Palm Springs Mercedes Benz Dealership. I always have had a great experience with the Walter's team!! More

by mcarle209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind review! We are so appreciative of your business, and we are honored that our service continuously meets your satisfaction! It is our pleasure to assist you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

David Greene and his Managers at Walter's went over and above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so More

by ARamsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray, David Greene
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful review! We are overjoyed that we could put you at ease and get your automotive concerns thoroughly resolved. Your safety is our utmost priority. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Great service and was very informative. I live all the way in Rancho Cucamonga and will always get service at this riverside dealership, they always have great service. More

by arose1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your business and we are pleased that we could consistently provide you with the quality service that you so much deserve! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Great service. Service advisor kept me well informed and updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you More

by Lalo909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 09, 2020

Always professional and in and out in the estimated time. Explains what the needs are and what the cost is. Doesn’t pressure if the service isn’t wanted. More

by Joel A
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 09, 2020 -

Walter's Mercedes-Benz of Riverside responded

Joel, Thank you so much for your positive review! Providing thorough and pressure-free service is so important to us, and we are pleased that we could consistently provide you with the seamless experiences that you so much deserve. Unbeatable service and deals is always our goal, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 09, 2020

My experience with Brandon was excellent, I asked for him because he was very helpful during my first visit.The reason for the low rating there is sizable paint scratch on the roof More

by staceyadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Monaco
October 09, 2020

A big thank you to David Greene for always accommodating my schedule needs. He has made getting my car serviced at Walter’s hassle free. Much appreciated! More

by Csandujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 09, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! Your safety is our utmost priority, and we are pleased that he could make your recent visit as seamless as possible! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 09, 2020

A always HelpfulU understands that I am extremely A always Helpful U understands that I am extremely frugal S service minded T trustworthy I interesting stories while waiting N nice person overal More

by WRH EClass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 12, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this incredibly thoughtful review! He will be so honored by your very kind words and to know how confident you are in his efforts! It is our pleasure to serve you, and we are certain that Austin will continue providing you and your vehicle with his best care in the years to come! Thank you for continuing to choose Walter's Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 08, 2020

My overall experience was excellent due to the efforts of Joseph Loera. His professionalism, knowledge and genuine desire to help go above and beyond expectations. Walters is lucky to have a person like Joe More

by dejaspapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this wonderful review! He will be honored by your very kind words and to know how greatly you valued his service! He certainly is an excellent asset to our dealership. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 08, 2020

Brandon has been servicing my cars for the last few Brandon has been servicing my cars for the last few years and I have never been disappointed. Excellent service and timely and accurate informatio More

by Monique521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 09, 2020 -

Walter's Mercedes-Benz of Riverside responded

Monique, Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are pleased that Brandon's efforts continuously meet your full satisfaction! Your safety is our utmost priority, and we look forward to continue providing you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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