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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,996 Reviews
Call Service Center (951) 441-6182

2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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September 28, 2020

It was my first service at Mercedes-Benz Riverside and David provided absolutely smooth and great experience. He does everything to address even smallest concerns. More

by Peter
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Oct 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Peter, We are so glad that we had the opportunity to work with you, and we are pleased to know that David took remarkable care of you and your automotive needs. We thank you for taking the time to leave him this excellent review. Please let us know how he and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 27, 2020

As always David Greene comes through like a champ!!! He really takes his time with you and explains every service in detail! Thank you again David! More

by VivGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Sep 28, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are pleased that he could consistently be of valuable assistance to you and get your automotive needs thoroughly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 25, 2020

JR Rodriguez will always be my service guy, he’s knowledgeable, honest and has great customer service! I recommend calling him every time for service More

by Gladysfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2020 -

Walter's Mercedes-Benz of Riverside responded

Gladys, We are pleased to know that JR has your confidence and loyalty, and that he always takes great care of you and your automotive needs! We thank you for taking the time to leave him this kind review and recommendation, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 25, 2020

The service I received at Walters Mercedes was great as usual. I was help by service adviser J.R. Rodriguez. He explained in detail the service I would be receiving and recommendations for for future servi More

by Slthomps5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so appreciative of your continued business, and we are pleased that we could consistently get your automotive needs thoroughly resolved. JR will be delighted to know how greatly you valued his assistance, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 24, 2020

Awesome! Walters Sales and Service is Great Brought car in for Service A Cody Burt was my Advisor 5 Stars Everything was great. Very Nice More

by Kuri699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Report | Print
Sep 28, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are happy to hear that Cody took great care of you and ensured that your visit was a 5-star experience! We wish you safe travels and look forward to working with you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 23, 2020

Our service advisor J.R. Rodriguez always gives us great service when we bring in our car for service, and it’s done in a timely manner. More

by Roland_Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2020 -

Walter's Mercedes-Benz of Riverside responded

Roland, Thank you for leaving JR this positive review! We are pleased to know that he always takes great care of you and ensures that your needs are efficiently resolved. We appreciate your business and look forward to providing you with nothing less than the same quality service in the future. We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 23, 2020

I had an excellent experience getting my vehicle serviced. Austin Schneider, my service advisor was professional, fully engaged, knowledgeable, and kept me continuously informed as we went through t More

by Ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Report | Print
Sep 24, 2020 -

Walter's Mercedes-Benz of Riverside responded

Ralph, Thank you so much for your 5-star review! We are delighted to know that Austin took great care of you and kept you updated and informed throughout your visit. He will be pleased to hear of your positive feedback, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 23, 2020

David Greene !!!! 5+++!!!! David has a excellent work ethic and great personality! Acting honestly and reliably! Pleasure to work with him ! Splendid ! Strongly recommending!!! Thank you ! More

by Olga Torres
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Sep 24, 2020 -

Walter's Mercedes-Benz of Riverside responded

Olga, Thank you for leaving David this 5-star review! We are overjoyed that he could be of remarkable assistance to you and provide you with the thorough and reliable service that you so much deserve. He will be pleased to know how greatly you valued his assistance, and we look forward to the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 23, 2020

To be serviced at Walter‘s Mercedes Benz is always a pleasant experience. Review of the service order is informative without being pushy, a fair evaluation. More

by Peanutspatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Providing smooth and pressure-free experiences is so important to us, and we are pleased that our service met your satisfaction. We wish you safe travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 22, 2020

As usual Walter's and David did a great job taking care of my truck, and even sent it out cleaned and fast. Thank You More

by sharonjmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Report | Print
Sep 24, 2020 -

Walter's Mercedes-Benz of Riverside responded

Sharon, Thank you so much for your positive review! We are happy to hear that David took great care of you and your vehicular needs throughout your recent visit. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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