Walter's Mercedes-Benz of Riverside - Service Center

David Greene and his Managers at Walter's went over and above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so unhappy with Mercedes in general as I was only a few months out of Warranty. David assured me that this was obviously not from wear and tear. He and his Managers contacted Mercedes and they agreed to take care of the problem at no cost to me. David help to restore my faith in Mercedes and saved me well over 20k in costs!!! He showed me that they stand by their Cars. I would work with him again any day and buy again from Mercedes. Thanks David! More

Great service and was very informative. I live all the way in Rancho Cucamonga and will always get service at this riverside dealership, they always have great service. way in Rancho Cucamonga and will always get service at this riverside dealership, they always have great service. More

Great service. Service advisor kept me well informed and updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you More

Brandon Monaco offers great service. He really makes having your car serviced an easy and painless experience. He keeps you updated on the status so you know exactly what's happening. having your car serviced an easy and painless experience. He keeps you updated on the status so you know exactly what's happening. More

Walters’s never disappoints!! Top notch service and great care of their customers. David Greene has been my service manager since 2017 and he has always gone above and beyond!!! With service like this, I can care of their customers. David Greene has been my service manager since 2017 and he has always gone above and beyond!!! With service like this, I cannot help but to be a loyal customer More

I have always had a wonderful experience going to Walter’s. The process is streamlined efficiently and everyone there is kind and courteous. My service provider, Austin Schneider is thorough, diligen Walter’s. The process is streamlined efficiently and everyone there is kind and courteous. My service provider, Austin Schneider is thorough, diligent, and friendly. He explains things in detail and makes the appointment easy. Thanks for everything! More

Alex Ramirez was very nice, patient, good listener, and tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! More

Walters Mercedes Benz Is the Best !! So much better a Dealership than my local Palm Springs Mercedes Benz Dealership. I always have had a great experience with the Walter's team!! Dealership than my local Palm Springs Mercedes Benz Dealership. I always have had a great experience with the Walter's team!! More

A always HelpfulU understands that I am extremely A always Helpful U understands that I am extremely frugal S service minded T trustworthy I interesting stories while waiting N nice person overal A always Helpful U understands that I am extremely frugal S service minded T trustworthy I interesting stories while waiting N nice person overall S sincere in his dedication C communicates very well in a timely manner H honest in his dealings N nicely dressed professional E exceptional commitment to client's needs I immediately responds top client needs D dedicated to his trade E extremely knowledgeable R really just a good guy doing a really good job to serve his clients More