Tyler Usary
Tyler Usary at Walter's Mercedes-Benz of Riverside

Tyler Usary

Service Manager

Walter's Mercedes-Benz of Riverside

3213 Adams St
Riverside, CA 92504

4.3
88 Reviews

Tyler is the Service Manager here at Walter's Automotive and he is the guy that keeps the service department running so smoothly. Tyler works long days to keep things in order so your service experience here at Walter's Automotive is the best it can be. When he does occasionally sneak away he enjoys spending his time off with family and friends. Some of his favorite things to do are wake-boarding, off-roading, vacationing in tropical climates like Hawaii and Mexico and following the Angels and San Diego Chargers. At heart he is a car guy and his favorite Mercedes-Benz is the CLS63 AMG. Say hello to Tyler next time you stop in for service.

4.3

88 Reviews

Write a Review

88 Reviews of Tyler Usary

April 17, 2024

Dealership Rating
Employee Rating

Edwin Correa was very helpful and professional in our transactions. I admired him on being not to pushy. I will recommend him to my friends and relatives. More

by jojo_olega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Walter's Mercedes-Benz of Riverside responded

JoJo, Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Edwin's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very helpful and professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 15, 2023

Dealership Rating
Employee Rating

I cannot even express how impressed I was with this beautiful dealership. The people were genuinely nice and I would love to refer friends to you. More

by Linda Ascher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hays, Erwin Artacho

Dec 18, 2023

Walter's Mercedes-Benz of Riverside responded

Linda, Thank you so much for leaving us this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they impressed you and were genuinely nice. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 17, 2023

Dealership Rating
Employee Rating

I am ordering my next 2024 C300 with Pinnacle/Driver Assistance. I currently have a 2017 C300 with all of the Technical options. I wanted to see all of the new changes and how they work. Christian has More

by EraSprinter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Walter's Mercedes-Benz of Riverside responded

Era Sprinter, We greatly appreciate you for leaving Christian this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Christian could provide you with top notch service. We are delighted to know that he made your car buying experience here at Walter's Mercedes-Benz of Riverside a pleasant one. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2024 C300- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 02, 2023

Dealership Rating
Employee Rating

It was a pleasure buying my vehicle at this dealership. Excellent customer service and all of the staff are friendly. More

by liltravieza.yz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hays , Johnnie Garcia, Rami Jaouhari

Aug 02, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are honored to have had the opportunity to work with you here at Walter's Mercedes-Benz of Riverside, and we are so glad that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 16, 2023

Dealership Rating
Employee Rating

Fast , no hidden fees purchase . They were prepared everything in advance so we’ve got the there and picked up the car and left More

by Vrej39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review! We are delighted that our team could provide you with a smooth, 5-star experience. We greatly appreciate the opportunity to work with you. We warmly congratulate you on your new vehicle- on behalf of the entire team here at Walter's Mercedes-Benz of Riverside! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 06, 2023

Dealership Rating
Employee Rating

This has to be the worst dealership I've ever encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to brin More

by dany693
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Aparicio

Jun 08, 2023

dany693 responded

Walter's Mercedes-Benz of Riverside Jun 6, 2023 dany693 This has to be the worst dealership I've ever encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to bring it back the next day for a week of service because they did not finish the inspection correctly. If they ever promise you something like a second key fob and you drive off the lot with it nope never going to get it. No matter how much you ask them to live up to the sales contract, and yes it was promised during the sales speech then when asked where is it they only say do you have in writing, rudest rudest bunch of liars ever. Nope once the deal is done they dont't give a flyinf f. And if I could give the salesman Christian A. negative 100 oh boy would I. Also the sales manager will try to say oh that was just an impression of your experience not ours so xx all around. And now we want to go refinance just to get away from them and Maintenace in a different dealership. Sooo, If I could warn you more not to buy from them I would. good luck

Jun 13, 2023

Walter's Mercedes-Benz of Riverside responded

Hi, Thank you for the feedback here. I’m sorry that this was the service that you got with us. Would you please call me so I can solve these issues for you? Sean Davisson General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

June 02, 2023

Dealership Rating
Employee Rating

Nice clean dealer with great customer service and support. I would definitely recommend this place for your next vehicle purchase More

by gutierrezjosh99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaid Barragan, Toni Hajj, Brennan Ruiz , Adam Garcia

Jun 05, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review and recommendation! We are so glad that our team could provide you with 5-star service. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 28, 2023

Dealership Rating
Employee Rating

Love Riverside Mercedces dealer they always take care of me !!! Thanks KJ for everything you’re truly appreciated bro !!! More

by jerni848
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hays, Enrique Velez , Karon Johnson, Jason

May 30, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! We are delighted Karon and the team could consistently provide you with the quality care that you deserve. Karon will be honored to hear of your kind words. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 10, 2023

Dealership Rating
Employee Rating

This is the worst dealership I’ve ever dealt with. Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were More

by bretallan6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Interlicchia, Alex Ramirez, JR Rodriguez, Joseph Loera, Michael Ramos , Adam Garcia, Emil Iltchi, Jason Kontopedes, Brandon Monaco, Phil Macias & Brandon Barello

May 17, 2023

Walter's Mercedes-Benz of Riverside responded

Hi I have spoken with the team at great length and we don’t have any record of any circumstance like what you are describing here. I think you have the wrong store. Do you mind giving me a call? Sean Davisson General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

January 31, 2023

Dealership Rating
Employee Rating

The staff at WALTER"S MERCEDES-BENZ OF RIVERSIDE ARE VERY PROFESSIONAL AND RESPECTABLE. THAT'S WHY I HAVE BEEN COING HERE FOR THE LAST 30 YEARS EVEN THOUGH I HAVE LIVE NOW WITH QUITES A WAYS More

by tumang28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, Michael Ramos

Jan 31, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are honored that you have continuously confided in us with your automotive needs for the past 30 years and that you continue to make the drive to us here at Walter's Mercedes-Benz of Riverside, and we are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

1
...

Dealership Inventory (427 Vehicles)

used 2022 Mercedes-Benz GLB 250 car, priced at $33,700
2022 Mercedes-Benz GLB 250
used
Denim Blue exterior
Automatic
Front-wheel Drive
used 2022 BMW X1 car, priced at $29,700
2022 BMW X1
used
Alpine White exterior
Automatic
Front-wheel Drive
new 2024 Mercedes-Benz S-Class car, priced at $149,185
2024 Mercedes-Benz S-Class
new
SGNTRE KLHRI GL exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz Sprinter 2500 car, priced at $67,752
2024 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz AMG GLE 53 car, priced at $99,365
2024 Mercedes-Benz AMG GLE 53
new
Black exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz AMG GLE 53 car, priced at $99,555
2024 Mercedes-Benz AMG GLE 53
new
Alpine Gray exterior
Automatic
All-wheel Drive