Walter's Mercedes-Benz of Riverside - Service Center

I’m truly appreciative for the quality customer service that I’ve received over the past 5-6yrs. David Greene has been my Service Representative and he has been exceptional in knowledge regarding my car an that I’ve received over the past 5-6yrs. David Greene has been my Service Representative and he has been exceptional in knowledge regarding my car and personal care of my car concerns. More

JR has been helping me for over the past 5 years . His attention to detail , customer service , and hard work have been exemplary! He is one of the main reasons I keep coming back to the Riverside center attention to detail , customer service , and hard work have been exemplary! He is one of the main reasons I keep coming back to the Riverside center . Thanks for your great service , Tim Telliard More

Brandon Monaco helped me with my service appointment. He was friendly yet professional and handled the whole experience with ease. The service was done right on time and I was out and on my way! was friendly yet professional and handled the whole experience with ease. The service was done right on time and I was out and on my way! More

Alex Ramirez was very professional polite and knowledgeable what I need on my MB'z my overall experiense was excellent in every detail , Thank you Alex Ramirez knowledgeable what I need on my MB'z my overall experiense was excellent in every detail , Thank you Alex Ramirez More

Friendly, responsive, no hesitation to fix my car under warranty. They also completed the brake fluid flush for less than original estimate. Alex was attentive and saw to my needs. warranty. They also completed the brake fluid flush for less than original estimate. Alex was attentive and saw to my needs. More

Alex Ramirez is amazing. Great customer service and I received a loaner vehicle because they had to keep my car for a few days. I did not have an appointment and they were very courteous and accommodatin received a loaner vehicle because they had to keep my car for a few days. I did not have an appointment and they were very courteous and accommodating. More

Mark Interlicchia delivers consistent excellent service every time we bring either one of our cars for any issues. He makes it a pleasure to visit your dealership. every time we bring either one of our cars for any issues. He makes it a pleasure to visit your dealership. More

I would like to commend Austin Schneider for his friendliness,consumate proffesionalism, and overall friendliness,and my car was ready on time.! Thank You Austin. He a definite plus for your Co friendliness,consumate proffesionalism, and overall friendliness,and my car was ready on time.! Thank You Austin. He a definite plus for your Company.. Catherine Potter. More

Always when I have brought my car in for service, the communication has been great, The last time we were in I miss placed my phone and went to extreme length to assist me with locating my phone. The pho communication has been great, The last time we were in I miss placed my phone and went to extreme length to assist me with locating my phone. The phone was on site. I found it at the dealer and more than 1 staff member was assisting me, and used the cameras to check all locations that I was at. Thank you guys for great service and caring! More

Going in to see what needs to be done/ serviced Is always tough but JR made it seamless! He did a great job looping me in and making it fast and convenient tough but JR made it seamless! He did a great job looping me in and making it fast and convenient More