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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,027 Reviews

3,027 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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August 17, 2020

JR is always professional and welcoming, it’s a pleasure to work with him when ever I come In. He is honest and always takes care to explain everything clearly so that I may understand. More

by Mart’ine Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Mart'ine, Thank you so much for your 5-star review! We are delighted to know that JR always takes great care of you and ensures that your concerns are thoroughly resolved. Your safety and satisfaction are of the utmost importance to us. Please let us know how JR and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 17, 2020

Brandon Monaco was the best advisor I ever had. I felt he was sincere and honest and helped with me achieve my repair goals. Thanks More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Tanya, Thank you for leaving Brandon this wonderful review! He will be so honored by your very kind words and to know how greatly you value his service! It is our pleasure to assist you. Please do not hesitate to let us know how Brandon and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 17, 2020

I can really say Saturday was overall a 5 star service. I had some previous unsatisfied visits but this 1 made up for the rest. Thanks you! More

by aurorajraygoza
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Aurora, Thank you so much for your 5-star review. We are so appreciative of the opportunity to work with you again, and we are pleased that JR could provide you with the quality service that you so much deserve! We wish you safe travels- on behalf of him and the entire team, and we hope to continue serving you and your automotive needs in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 15, 2020

Excellent service lot of knowledge Very good customer Excellent service lot of knowledge Very good customer service also they have a good service on the used of their vehicles when they are fixing ours More

by Mila
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 17, 2020 -

Walter's Mercedes-Benz of Riverside responded

Mila, Thank you so much for your 5-star review! Providing top-quality service is so important to us, and we are pleased that our efforts have met your satisfaction! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 13, 2020

Great Service Austin Schneider is my service rep and he is helpful, pleasant and responsive to all of my needs when I am getting my car serviced. More

by DMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 14, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this wonderful review! We are happy to hear that he always takes great care of you and your automotive needs! We appreciate your business and look forward to providing you with nothing less than the same 5-star service in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 13, 2020

Always Excellent Service! Austin is super friendly and very helpful. I always look forward to meeting with him when I take in my car or service. Walters definitely provides More

by jcastaneda76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 14, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this 5-star review! We are happy to hear that he always provides you with the quality service that you so much deserve! He will be delighted to know that he has your confidence, and we are certain that he will continue to take exceptional care of you in the years to come! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 12, 2020

Always incredible service ! Super clean dealership, always friendly, great follow-up and updating on what is going on with the vehicle. Austin is on top of his game with killer More

by Keith Binkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 14, 2020 -

Walter's Mercedes-Benz of Riverside responded

Keith, Thank you so much for your excellent review! We are so appreciative of your continued business, and we are thrilled that Austin's service met your satisfaction once again! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 11, 2020

Walters has been great to work with! They gave me a last minute appt, rental car and went over and beyond to get it done the same day. Very friendly and prices are much better than Mercedes of Ontario. I hi More

by Allnfun31
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schneider
Aug 12, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review and recommendation! We are overjoyed that our team could get you in and get your automotive concerns efficiently taken care of! Offering unbeatable service and deals is always our goal, and we will be sure to provide you with nothing less in the future! Please drive safely, and feel free to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 10, 2020

I love the Walter's MB dealership. The staff are always so friendly and professional. For my last service visit, I worked with Brandon Monaco who was really great. Also, I had to get a loaner car while my More

by Sharp
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Aug 12, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your business, and we are overjoyed that we could provide you with the quality service that you so much deserve! It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 10, 2020

Thanks for the great service. Loaner car was provided and Service was Tailored to fit my needs to accommodate what needed to be completed. Thanks More

by Desertracer117
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Aug 10, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We always aim to ensure that our guests' experiences are as seamless as possible, and we are thrilled that our efforts met your satisfaction. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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