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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,026 Reviews

3,026 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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May 26, 2020

He was polite and accurate. Took care of all the issues that I mentioned about my husband’s car. It’s been running excellent like a new car. Thank you Alex! More

by vkwon513
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Our customers' safety is of the utmost importance to us, and we are pleased that we could get your automotive needs thoroughly resolved. If you ever have any further questions or concerns, please do not hesitate to give us a call. We look forward to an opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 26, 2020

The service was great! It was quick and easy, I was able to get a loaner vehicle to continue doing that I had to do that day without an inconvenience. More

by Jona
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jona, Thank you so much for your positive review! Quality and efficient service is always our goal, and we are pleased that Alex could make your recent visit as seamless as possible. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 26, 2020

Great service, even late Saturday afternoon with no warning with my tire pressure light on. They didn't have the tire in stock but were able to set me up with a loaner quickly and I had my car back on More

by Jana D McNairn
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jana, Thank you so much for your positive review! We are so pleased that we could get you in and get your automotive concerns efficiently resolved. We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 26, 2020

Alex has always made my experience at Walters a breeze. He makes sure everything is perfect in a timely matter. I would highly recommend Alex to everyone! More

by Jennniferkleee
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jin Lee
May 27, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you for leaving Alex this positive review! We are so pleased that he could make your recent visit so smooth and efficient! He will be proud to have earned your kind recommendation. Please let us know how he and the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 26, 2020

Mercedes-Benz of Riverside has been nothing but professional for many years to our family. We appreciate the service and courtesy of all the employees. More

by texberry
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are overjoyed that we could consistently provide you with the 5-star service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to serve you and your automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 25, 2020

Brandon Monaco met me as I drove in the service lane. Got me in & out and my car was ready the next day. Awesome service! More

by Nick
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 26, 2020 -

Walter's Mercedes-Benz of Riverside responded

Nick, Thank you so much for your positive review! Providing quality and efficient service is always our goal, and we are pleased that Brandon's efforts met your satisfaction! It is our pleasure to serve you, and we hope to hear from you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 25, 2020

I’ve been several times to Walters Mercedes service department and Cody Burt is helpful and very pleasant to work with. Cody I will definitely come see you for my next service. More

by Deiellery
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 26, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so appreciative of your continued business, and we are overjoyed that Cody could consistently offer you such valuable assistance! It is our pleasure to serve you in any way possible, and we hope to do so for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 23, 2020

First visit, impressive This was my first visit to Walter's, I brought in my vehicle to get it's A service. I was greeted outside with a nice lady(sorry forgot her name),then More

by khaled-ammari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 26, 2020 -

Walter's Mercedes-Benz of Riverside responded

Khaled-Ammari, Thank you for taking the time to share this wonderful review! We are so appreciative of the opportunity to serve you, and we are overjoyed that we could make your visit so positive- from beginning to end! It is an honor to have earned your confidence and loyalty, and we look forward to continue providing you and your vehicle with our best care in the future! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 22, 2020

David quickly checked me in, and called when vehicle was done. He explained when my next service would be due. All work was done promptly and satisfactorily. More

by Mark
Recommend Dealer
Yes
Employees Worked With
David Greene
May 26, 2020 -

Walter's Mercedes-Benz of Riverside responded

Mark, Thank you for taking the time to share this 5-star review! We are so pleased that David could get you and your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we will be awaiting an opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 21, 2020

Service to our MBenz S550 I am quite pleased with my service representative, Alex Ramirez. He makes sure that I am kept informed of the service that is needed, its costs and wh More

by rmthom19641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are happy to hear that he took great care of you and kept you updated and informed throughout the entirety of your visit! Providing transparent and reliable service is so important to us, and we will be sure to offer you nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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