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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,011 Reviews

3,011 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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February 04, 2020

Good quick service. I had a Mercedes Benz recall that needed attention immediately. I was able to get an appointment quickly and the service was completed on time. More

by bigjeffmolina
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 05, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jeff, Thank you so much for your positive review! We are so pleased that we could get you and your vehicular needs taken care of efficiently! It is our pleasure to serve you in any way possible. Please don't hesitate to let us know how we may be of further assistance to you in the future Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

February 02, 2020

Austin: you were very welcoming and can see the care and customer service skills, making my experience very pleasurable. Kept me informed through the entire service waiting period. More

by Pheagles17
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 03, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Austin this wonderful review! He will be honored to hear of your very kind words and to know how greatly you valued his efforts. We wish you safe travels- on behalf of him and the entire team, and we hope to see you again when the time comes for your next service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 31, 2020

Took my car in for the A service, waiting time was very minimal. Brandon the service Rep was knowledgeable and courteous. My only concern was the cost of tires, wished they had affordable rates. More

by Earnie
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
January 31, 2020

Joseph did a great job taking care of my Mercedes. I wasn’t expecting the services that were needed but he was able to get everything done the same day. More

by Amani
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Amani, Thank you for leaving Joseph this 5-star review! We are happy to hear that he got your vehicular needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our priorities. Please don't hesitate to give us a call if you have any further questions or concerns in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 31, 2020

Me gusto mucho el servicio de Alex. Me dijo los problemas que tenia mi carro y tambien el costo que iba a hacer por todo. More

by jasmine.
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jasmine, Mil gracias por su revision positiva! SIempre es un placer oir buenos comentarios de nuestros clientes, y apreciamos sus felicitaciones sobre el trabajo de Alex! Síguenos en Facebook y Instagram para ofertas y especiales! Sinceramente, Ray Burke - Gerente General

January 31, 2020

Sprinter tune-up As my business relies on travel for product drop off, it is pertinent that my van is up and running efficiently. Thank you for supplying me with the b More

by P.Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Feb 03, 2020 -

Walter's Mercedes-Benz of Riverside responded

Your safety and satisfaction are our priorities, and we are overjoyed that we could provide you and your vehicle with the quality service that you so much deserve! It is our pleasure to assist you in any way possible, and we look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 31, 2020

I came down to Walters because my check engine light came on, and without hesitation they took me in and were able to put me in a loaner car immediately. Friendly and helpful staff all around. More

by waldosworld
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are so glad that we could get you in and get your automotive needs efficiently taken care of. We wish you safe travels- on behalf of the entire team, and we ask that you do not hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 31, 2020

I had a great experience getting my car serviced. I dropped it off in the morning and got it back by the end of the day. Austin Schneider was really nice and helpful. More

by Mer
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 03, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are so glad that we had the opportunity to serve you, and we are happy to hear that Austin took such great care of you throughout your visit. We wish you safe travels and hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 30, 2020

Took my car in about a week ago for service and always receive the best treatment. My advisor was great with working with my busy schedule. More

by Jorgefinn
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jorge, Thank you so much for your positive feedback! It is our pleasure to serve you in any way possible, and we are delighted to know that our efforts always meet your satisfaction. Your safety is our utmost priority, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 30, 2020

My service adviser was very helpful. He took the time to go over my questions and concerns regarding my vehicle. Will. Definitely be back and asking for Joseph! Thank you More

by DannyXie
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Danny, Thank you so much for your positive feedback! It is our pleasure to serve you in any way possible, and we are delighted to know that Joseph took such great care of you throughout the entirety of your visit. If you ever have any further questions or concerns, please do not hesitate to give us a call. We look forward to working with you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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