Walter's Mercedes-Benz of Riverside - Service Center

Austin and his colleagues were very attentive and kind as usual. Austin communicated with me about the progress on my vehicle, which I really appreciate. Austin is a pleasure to work with! Thank you Austin! usual. Austin communicated with me about the progress on my vehicle, which I really appreciate. Austin is a pleasure to work with! Thank you Austin! More

Alex was very professional, helpful and kept me updated during the process. Thank you, Alex! He gave me recommendations for my tires when I come back in April and is extremely knowledgeable! during the process. Thank you, Alex! He gave me recommendations for my tires when I come back in April and is extremely knowledgeable! More

Adam Garcia met me promptly to start the service on my RV. He listened to my concerns and addressed each issue and had me back on the road within two hours. Thanks so much for your excellent service. RV. He listened to my concerns and addressed each issue and had me back on the road within two hours. Thanks so much for your excellent service. More

Service We had an appointment at 11 but got to the dealership at 9:00. Brandon Monaco was accommodating and very helpful. Brandon made the whole experience We had an appointment at 11 but got to the dealership at 9:00. Brandon Monaco was accommodating and very helpful. Brandon made the whole experience of dropping off our van and having it serviced very smooth. More

My experience overall was pretty good. I had to bring my car in because someone stole my center console. Joe was great and helpful. Thanks ! car in because someone stole my center console. Joe was great and helpful. Thanks ! More

Great service as always My car gave me a low tire pressure warning on the way home late one night. I called and left a message for Cody Burt. Before I my alarm went off in My car gave me a low tire pressure warning on the way home late one night. I called and left a message for Cody Burt. Before I my alarm went off in the morning, Cody had already called and invited me to come in any time that day. We communicated via text on my tire size and availability and by time I arrived he had the tires set aside, a loaner scheduled, and I was in and out in just minutes. Less than two hours later my car was ready. I couldn't ask for better service. More

Excellent Service Alex Ramirez is a great asset to Walters Mercedes. He was honest, helpful and responded immediately to my questions. I am very appreciative that he di Alex Ramirez is a great asset to Walters Mercedes. He was honest, helpful and responded immediately to my questions. I am very appreciative that he didn't push services on me that I was unable to do at this time. Thank you Alex! Laurie Danieri More

JR Rodriguez kept me informed & got me to the right people to answer my questions. Who knew it could be fun to get car serviced? people to answer my questions. Who knew it could be fun to get car serviced? More

Scheduled A Service JR Rodriquez was aware of the time constraints I was under to arrive at a prescheduled meeting and insured that my service was performed in such a tim JR Rodriquez was aware of the time constraints I was under to arrive at a prescheduled meeting and insured that my service was performed in such a timely manner so that I arrived on time. More

Great Experience, very professional I needed to head back to northern California and David made things smooth. The service was done quickly and he contacted me as soon as it was done. I needed to head back to northern California and David made things smooth. The service was done quickly and he contacted me as soon as it was done. More