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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,037 Reviews

3,037 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 19, 2019

Thanks Brandon I would like to thank Brandon Monaco. Brandon was easy to speak to and had knowledge of all the services my car was going to receive. When we had a gl More

by Wina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Wina, Thank you for taking the time to leave Brandon this positive review. We are delighted to know that he took great care of you and your vehicular needs, and ensured that your overall experience went seamlessly. It is our pleasure to assist you in any way possible. Please don't hesitate to let us know how Brandon and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 18, 2019

Cody is the best! Great service. Cody was very patient. Cody gave me good information about my car and what insurance would cover. It really looked out for us. Cody is the best hands down. More

by Jamayawilliams
Recommend Dealer
Yes
Employees Worked With
Jamaya and Jol, Cody Burt
Dec 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Jamaya, Thank you for leaving Cody this very kind review! He certainly is a wonderful asset to our team, and we are pleased that he could offer you such valuable assistance. If there is anything more that he or the team may help you with, please do not hesitate to give us a call. We look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 17, 2019

Excellent Service Always The past few times I've had my car serviced, I've requested David Greene to work on my car. He is reliable, responds to my texts and requests promptly More

by mjd914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this wonderful review! It is a pleasure to know that he has your confidence, and that he consistently provides you with the quality service that you so much deserve. He will be so honored by your very kind words, and we are certain that he will continue to take exceptional care of you in the future. Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 11, 2019

The service department at Walter’s Mercedes in Riverside morning a exceptional. Each time I’ve taken my car in I am treated so well and the staff genuinely engage. I had the pleasure of working with Brandon More

by MaeMB
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Austin Schneider
December 10, 2019

Thank you Alex Ramirez and the Mercedes-Benz team for taking care of my car. Everyone was extremely polite and professional I will continue to get my car serviced there. More

by Franzhall
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we are overjoyed that the quality of our work met your satisfaction. Please drive safely, and don't hesitate to let us know how our team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 09, 2019

Very nice dealership, I went in for a brake service and had no issues with my visit. Great customer service, all the employees were friendly and professional. More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Eddie, Thank you for sharing this positive feedback! Your safety and satisfaction are so important to us, and we are glad that we could get your automotive needs seamlessly taken care of. We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 07, 2019

I give Joseph a 10. He was very patient with me and he guided me in the right direction. Joseph is a great asset to Walter Mercedes. More

by Jennifer McCoy
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you for leaving Joseph this positive review! He will be proud to know that you found his service to be 10/10. Please let us know how he and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke – General Manager

December 05, 2019

Only place I take my car to for service! David is my service guy here and I can't say enough good things about this guy and the team ! More

by Sirjames80
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

James, Thank you so much for your excellent review and your confidence in our dealership! It is our pleasure to provide you and your vehicle with top-quality service, and we look forward to continuing to do so in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke – General Manager

November 29, 2019

I have been taking my car to Walter's for a couple years and they have always been so great. Cody helped me out this time and he was so nice. He took the time to explain the service that i needed and it rea More

by Sassyaly
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Aly, Thank you so much for your positive feedback! We are so pleased that Cody could put you at ease and get your recent concerns seamlessly taken care of. We greatly appreciate the opportunity to serve you. Please don't hesitate to let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 29, 2019

Car repair I had excellent service and a repair job well done. the staff was respectful and Austin Schneider proved to be very helpful, knowledgeable, profession More

by smarty Jo giba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Austin Schneider
Dec 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your incredible review! Providing 5-star service is so important to us, and we are honored that our efforts always meet your satisfaction. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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