Walter's Mercedes-Benz of Riverside - Service Center

Good services Adam was very helpful kept in contact throughout entire process . Would definitely bring our van back for other services in the near future. Thank you Adam was very helpful kept in contact throughout entire process . Would definitely bring our van back for other services in the near future. Thank you More

Joseph Loera - service rep had a very good experience. It was cheaper than I was expecting, I didn't have to wait long. Joseph was great and very friendly, had a very good experience. It was cheaper than I was expecting, I didn't have to wait long. Joseph was great and very friendly, More

Overall great experience. Alex was great. The service took less time than I was expecting. They had a loaner ready for me and when my car was ready it was washed. Pick up process was seamless. took less time than I was expecting. They had a loaner ready for me and when my car was ready it was washed. Pick up process was seamless. More

From our first desperate phone call, the service we received was excellent. We were on our vacation when the engine light went on. The horrid thought of having to spend the day at a dealer for repairs received was excellent. We were on our vacation when the engine light went on. The horrid thought of having to spend the day at a dealer for repairs was unimaginable. We are so thankful Adam Garcia was able to get us back on the road in no time and the repair was under warranty. Thank you Adam for your kind and professional service. You saved our vacation. More

Customer Service Thank you to David Green for his excellent customer service. He is very professional and easy to work with. He scheduled a Uber for me to get home and Thank you to David Green for his excellent customer service. He is very professional and easy to work with. He scheduled a Uber for me to get home and back to the dealership. Everything went smoothly with my service. More

Amazing service as usual! Austin always makes sure we are taken care of. It was a simple service so we were in and out quickly! taken care of. It was a simple service so we were in and out quickly! More

Mr. Adam García was able to give us peace of mind not only for the great knowledge he has in his field of work but also for his sense of urgency and the personalized treatment he gave us, the vehicle was only for the great knowledge he has in his field of work but also for his sense of urgency and the personalized treatment he gave us, the vehicle was repaired in less time than agreed. Thank you Adam Garcia More

Great Service. I made an appointment At 9,00 Am. Alex Ramirez took me to his desk and went over the express service with the time it would take & complimentary car w I made an appointment At 9,00 Am. Alex Ramirez took me to his desk and went over the express service with the time it would take & complimentary car wash.. I was in an out hour & a half. Thank you Edward Allmond More

Consistently Great Service J. R. Rodriguez is my technical adviser at Walter's and has been for more than five years. I arrived for my annual service, this time an "A" Service J. R. Rodriguez is my technical adviser at Walter's and has been for more than five years. I arrived for my annual service, this time an "A" Service. J. R. reviewed with me what needed to be done now and what could be deferred until my next service. I waited on my vehicle. During the work, J. R. told me that I needed something else to be done that was discovered during the servicing. I made another appointment in January 2020 as it was not an item that needed to be done immediately. No pressure, just honesty. This is why I use Walter's for my Mercedes servicing and why I choose J. R. to be my tech adviser. More